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“Not Long Enough”

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JA Jebel Ali Beach Hotel
Ranked #66 of 541 Hotels in Dubai
Certificate of Excellence
Holbeach, United Kingdom
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Not Long Enough”
5 of 5 bubbles Reviewed May 28, 2013

We spend 5 days at the Jebel Ali Beach for my Birthday. We found the staff very friendsly. the food was outstanding. Not a good place if you want a quiet time as there alott of Children, not so bad during the day but at night in the restaurants and bars they became a nuisance. The rooms are comfortable, clean and morden. Would go back but next time for a longer period. Certainly the bus service was very useful. My Husband enjoyed the Clay Pigeon Shooting at Shooters where the staff were extremely helpful and friendly.

Room Tip: We had a Sea View - this over looked the sea and marina.
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Barbara E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredrik R, General Manager at JA Jebel Ali Beach Hotel, responded to this review, May 30, 2013
Dear Barbara E,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Golf Resort.

It was a pleasure to read your review, and I was happy to know that you had a fantastic celebration of your birthday at the resort!

I would like to thank you for your kind words in relation to the resort and it facilities, the Shooting Club, as well as the food which you have kindly mentioned was outstanding.

Your kind words of appreciation with regards to my team who looked after you, some of whom you have personally acknowledged were greatly appreciated, and I will definitely ensure that your compliments are passed on to them.

Once again, thank you for taking the time to post your review on TripAdvisor, and I look forward to welcoming you back to Jebel Ali Golf Resort in the near future.


Yours sincerely,



Fredrik Reinisch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,984 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (537)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
St Albans
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed May 27, 2013 via mobile

Currently staying at the Jebel Ali. What this place is, is exceptional. Our second visit and it hasn't disappointed. My husband and I have never returned to the same hotel and we have travelled to some wonderful places. The staff are all superb, there are so many to name although I would like to mention Mr Esmat on the front desk, what a delightful and charming man. He has made us feel very special. The restaurants never disappoint, from the moment you pull up here you instantly relax.
We are already looking for prices for a return next year to bring our son. All is left to stay is please never change and allow us to return for many years to come!

Stayed May 2013, traveled as a couple
Helpful?
Thank ashleemcc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredrik R, General Manager at JA Jebel Ali Beach Hotel, responded to this review, May 30, 2013
Dear ashleemcc,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Golf Resort.

As a returning guest to the resort, it was great to read that you had a wonderful experience once again. I was also extremely pleased to read your comments with regards to the resort, its facilities, and the food across all the restaurants at the resort.

I would also like to thank you for your praise for my associates who looked after you during your stay with us; I will ensure that your compliments are shared with them.

Once again, thank you for taking the time to post your review on TripAdvisor, and I look forward to having the pleasure of personally welcoming you back to Jebel Ali Golf Resort next year.


Yours sincerely,

Fredrik Reinisch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, United Kingdom
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed May 27, 2013

We stayed here for 7 nights in May, on an all inclusive basis. We booked via booking.com and the experience right from the start was good. We landed at Dubai T3 at midnight. The pickup from the airport that we arranged was waiting for us on our arrival, the concierge took our bags to the waiting car and the drive to the hotel from the airport only took around 30 minutes. Check-in was quick and efficient, and we were also treated to fresh lime juice and biscuits as we checked in.

We were impressed with the room on our arrival, we would definately recommend upgrading to a ground floor room if you can - the rooms are much larger and you get an outside area with sun loungers all to yourself. The standard rooms only have a balcony with limited space. Room service was twice per day and the room attendants were so pleasant and were constantly asking if there was anything we needed.

There was ample space around the pools and on the beach. On some days we would be the only people on the beach with an attendant bringing us drinks if we requested. Towards the end of our stay the hotel became busier, however. It appeared guests from other hotels had use of the facilities of the Jebel Ali - which meant the pool bars became very over crowded at times. Service, as expected, declined on these days. It took longer to get served and tables around the beach bars would be dirty. The staff work ever so hard but there are only so many people they can serve at once. More and more Brits also arrived with their children!

The breakfast at the hotel was the best I have ever had, with either traditional "Full English" buffet; Continental; or Arabic available. There are several restaurants across the Jebel Ali and the Palm Beach that you can go to, each have a theme every night from Italian to Lebanese. The all inclusive package was easy to use. There was no "wristband", instead you sign for everything you eat or drink, and it is deducted from your bill at the end of your stay. It is worth going all inclusive as eating at the restaurants could prove an expensive affair - with a lunch buffet for 2 people coming to £80.00!

For some reason the bottled water at the resort was always served to us warm, throughout our stay. This would be the case whether it was in the restaurant or the pool bars. On one occasion we asked at the bar for a glass with ice, and were told to ask for it from room service! This is something that we weren't expecting to be 'told' considering it's a 5 star resort. Maybe the bar man was having a bad day... but the warm water is something the hotel needs to work on as when you're in 40 degree heat, you're going to drink a lot of it.

The rest of the staff were excellent, especially Ushanka at the Captain's Bar, who recommended which cocktails we should try and was always pleased to see us.

The hotel is a fair way out of Dubai - with literally nothing around it, so be prepared to stay in the resort most of the time. There is a free shuttle bus to the 3 main malls several times a day but this can add 2-3 hours to your day due to travelling. If you're happy to just chill in the sun then this is the hotel for you - there are plenty of activities you can do including horse riding, seaplane tours or water sports.

Room Tip: Ground Floor sea view rooms are by far the best.
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredrik R, General Manager at JA Jebel Ali Beach Hotel, responded to this review, May 30, 2013
Dear DJJonW,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Golf Resort.

I was extremely pleased to know that you had enjoyed your stay with us, I would like to thank you for your kind words in relation to the resort, the All Inclusive package, the accommodation which you felt were impressing, as well as the selection of food that you enjoyed across all the restaurants at the resort.

Please rest assured that we are very grateful indeed for the points you brought to our attention, and your feedback on TripAdvisor has been discussed in detail and actions have or are in the process on being implemented to improve in the areas mentioned.

Your positive comments in regards to my associates, whom you felt were very friendly, were very much appreciated, and I will ensure that your compliments are passed on to them.

Once again, thank you for taking the time to post your review on TripAdvisor, and we look forward to welcoming you back to Jebel Ali Golf Resort in the near future.


Yours sincerely,

Fredrik Reinisch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guildford, United Kingdom
1 review
5 of 5 bubbles Reviewed May 26, 2013

An excellent resort, good food, with good service,. Breakfast superb!
b
We stayed for almost a week, but wished it had been longer.

The only negative, we left "Dave the Snowman" behind, in the early morning darkness.

We hope he is being looked after, as well as we were.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Btraveller_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredrik R, General Manager at JA Jebel Ali Beach Hotel, responded to this review, June 4, 2013
Dear Btraveller_13,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Golf Resort.

I was pleased to read that you enjoyed your overall stay with us, and I would like to thank you for your kind words regarding the resort, its facilities, and the breakfast which you have kindly mentioned was superb.

Once again, thank you for taking the time to post your review on TripAdvisor, and we look forward to welcoming you back to Jebel Ali Golf Resort and in the near future.


Yours sincerely,


Fredrik Reinisch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lytham St Annes, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 23, 2013

One of the most relaxing and luxurious places I have had the pleasure to stay, twice! The food and service was amazing. The rooms were gorgeous. Would highly recommend to everyone. I will definitely be returning.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lucie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredrik R, General Manager at JA Jebel Ali Beach Hotel, responded to this review, May 28, 2013
Dear Lucie B,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Golf Resort.

As a retuning guest to the resort, it was great to read that you found us to be very relaxing on both occasions that you stayed with us! I was also extremely pleased to read your comments with regards to the resort, our facilities, and the accommodation which you have kindly mentioned was gorgeous.

Once again, thank you for taking the time to post your review on TripAdvisor, and I look forward to having the pleasure of personally welcoming you back to Jebel Ali Golf Resort in the near future.

Yours sincerely,

Fredrik Reinisch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
3 reviews
5 of 5 bubbles Reviewed May 23, 2013

You need to be there to believe it. Clean, staff helpful, swimming pool and beach within the complex, food excellent and all varieties. ... will recommend. Mini bus service and coach services every hour to the city free of charge

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank angelo g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredrik R, General Manager at JA Jebel Ali Beach Hotel, responded to this review, May 30, 2013
Dear angelo g,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Golf Resort.

I was extremely pleased to know that you had enjoyed your stay with us. I would also like to thank you for your very kind words in relation to the resort and its facilities, the swimming pool, as well as the varieties of food that you have kindly mentioned were excellent.

Your positive comments in regards to my associates, whom you felt were helpful, were very much appreciated, and I will ensure that your compliments are passed on to them.

Once again, thank you for taking the time to post your review on TripAdvisor, and we look forward to welcoming you back to Jebel Ali Golf Resort in the near future.


Yours sincerely,

Fredrik Reinisch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed May 21, 2013

Hotel was amazing, we went all inclusive as we wanted a 6 night break in Dubai. The choice of restaurants on and off the complex and also at the sister hotel was fab from Thai to Italian, Sports Bar and Shooters restaurant on the shooting range close by, also Beach bar to BBQ - all of an amazing standard and the drinks were also very good. The thing liked most about this all inclusive is you sign for everything and each menu has a symbol next to food and drinks in the all inclusive package, so no naff wrist band to brand you during your stay.

We opted to pay extra for a ground floor sea view room, and it was well worth it as they were spacious, very modern in décor and toiletries etc very high standard. Palm tree court the adjoining hotel is also amazing and I would probably stay there for a change next time, but you are able to eat there as part of the deal anyway.

We ate and drank all week, cocktails at the swim up bar, drinks in the 7th floor bar much later into the evening and our bill at the end of our stay was around £10!!!

We ventured into town and went to Sky Bar at the Burj for a champagne treat, also a couple of the Malls but overall were happy to stay on the complex and relax.

The staff cannot do enough for the guests, they were all friendly, helpful and lovely.

This is a perfect break for luxury, relaxation, guaranteed weather and by going all inclusive like this (which is something I never do) is still not cheap but very manageable. Cant recommend this enough.

Would definitely go back but not during summer as although we love the sun, it started to get hot towards the end of our stay (10 - 17 May).

Cant wait to return.

Room Tip: Pay a little extra for the ground floor sea view rooms, they are new and very modern and its well wo...
See more room tips
  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank deborah p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredrik R, General Manager at JA Jebel Ali Beach Hotel, responded to this review, May 28, 2013
Dear deborah p,

Thank you for your sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Golf Resort.

I was extremely pleased to know that you found your vacation to be the perfect break for luxury and relaxation! It was pleasure to read your kind words about the resort in particular its facilities, the accommodation, the quality of the food and drinks, as well as the All Inclusive package.

Your positive comments in regards to my associates, whom you felt were very friendly, helpful and lovely were very much appreciated. I will ensure that your compliments are passed on to them.



Once again, thank you for taking the time to post your review on TripAdvisor, and we look forward to welcoming you back to Palm Tree Court in the future.


Yours sincerely,

Fredrik Reinisch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about JA Jebel Ali Beach Hotel

Property: JA Jebel Ali Beach Hotel
Address: Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Top resorts Hotel in Dubai
#23 Romantic Hotel in Dubai
#24 On the Beach Hotel in Dubai
#44 Family Hotel in Dubai
#46 Spa Hotel in Dubai
#61 Luxury Hotel in Dubai
#123 Business Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — JA Jebel Ali Beach Hotel 5*
Number of rooms: 231
Official Description (provided by the hotel):
Situated on the golden shores of the Arabian Gulf, the Jebel Ali Beach Hotel at the award-winning Jebel Ali Golf Resort features 231 standard rooms and suites over 5 floors. In addition to the palm-lined private beach and temperature-controlled swimming pools, the resort also features a 9-hole golf course with golf academy, 80-berth marina, horse riding stables, a variety of different restaurants and bars and The Spa, a purpose-built wellness facility overlooking the beach. ... more   less 
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Also Known As:
Jebel Ali Golf Hotel Dubai
Jebel Ali Golf Resort And Spa
Jebel Ali Hotel Dubai
Jebel Ali Golf Resort Spa

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