This was our 2nd time in UAE and our first in Jebel Ali. We had two superior rooms on the 5th floor.
Our holiday tops and flops:
We are totally satisfied with the rooms. They are big enough (superior rooms, 60m2), cleaning was exellent (twice a day). There was a sort of smaller reception / lounge on the 5th floor which was very appreciated even if we found the personnel was more frendly than skilled, which is ok if you are on holiday, but not ok if you are on a business trip. The beds in Jebel Ali are sooooooo good that I would like to know the brand of it! My husband, who normally snores, did not snore a single night during our stay and it must be because of the madrasses :-)!
During our one week stay we had very nice dinner in White Orchidee, which had the best service and food on that resort. The Italian restaurant had good choise of pastas and pizzas, which is good if you are travelling with kids.We found food in the buffet restaurant very good, but being vegetarian I would have preferred a bit more choise for the main courses, because at the end, we pay as much as the meat/fish eaters (all-incl.option), who had enourmous selection.But no doubt, we never left the restaurant hungry!
The gym was really nice suprise and can be highly recommended, as well as the restaurant in the same building. Service there was again - great! We wanted actually play golf, but it was far to hot to even think about it.
4. Shuttle bus
The hotel is offering free shuttel bus service to different malls and Altlantis etc and that is a great service, especially for those travellers (like me) which don't like hiring a car abroad and don't prefer taxis for safety reasons.
Beach was clean and nice thanks to that friendly tractor driver who was cleaning the beach early in the morning (see photos).
1. Water sports
They only cloud on our holiday sky was the water sports provider Watercooled. We assume they are just hiring the spot (??) and they were totally uninterested to give any service what so ever. Their service was slow, unfriendly and it reminded us more about "Little Britain's " "Carol says no - Computer says NO" :-) than a 5* Golf and SPA service. We have been travelling to Mauritius, Caribbean Islands, Hawaii etc. but during all those years we never had such a lousy service. So shame, beacause we were really looking forward making lot of water sports, because there is not not much other sports you can practise in that heat in July.
2. Dress code
Before our holiday we checked quickly the dress code on Jebel Ali's web site, and were informed that to most of à la carte restaurants (White Orchid, Traviata) prefer casual / smart casual but that won't be practiced at all. So you better leave you nice summer cloths back home and save that space for shopping in Dubai Mall :-) It was really disturbing having a nice dinner with execellent food with your family in a 5* hotel and you dress up but table next to you have obviously ignored those recommendations totally and you could easily not only notice the lack of table manners but also count their nail fungus.. ( some east europeans insist still appear in shorts and flip flops even in the evening). If there is a dress code, it should be followed, otherwise better not to have any at all. This is a management matter to inform their travel agency partners about such things and if that does not help, just simply advise those guests to the beach restaurant. So simple is that. We not allowed to enter the mosquees in shorts and t-shirts either and requested to leave if we don't dress appropriate.
Mushref Bar was a bit disappointment. It was smoky and not much going on there.
Even if I don't play billiard myself, I like watching people playing and it is a good way to come in contact with local people and other turists, so a billiard table would be a good investment up there. And please, no smoking, smoking is definetly out in nowdays.
Pool was actually nice, once you were in it :-).But thanks gud, we did not have our mother-in law with her hip problems with us, as last time in UAE, because you just can't walk into the pool. But we assume, that once the new pools are ready, this problem will be solved. The lifeguards did btw very good job round the pool and there was seldom jumping, screaming and shouting even if there was just one pool in use.
Finally, there was some construction work at the Palm Tree Court&SPA and we were offered two options as compensation, and we chose the option 2 (3 free nights next year)and were promised to get our vouchers per mail in few days, but so far the mail box is empty :-(.
But all in all, we had hot, relaxing, sunny and fantastic holidays in Jebel Ali. We will definetly come again. And once we get our vouchers we'll make next years bookings straight away!
We would like to thank you the Jebel Ali's staff for their efforts making our holidays unforgettable.
- Official Description (provided by the hotel):
- Situated on the golden shores of the Arabian Gulf, the Jebel Ali Beach Hotel at the award-winning Jebel Ali Golf Resort features 231 standard rooms and suites over 5 floors. In addition to the palm-lined private beach and temperature-controlled swimming pools, the resort also features a 9-hole golf course with golf academy, 80-berth marina, horse riding stables, a variety of different restaurants and bars and The Spa, a purpose-built wellness facility overlooking the beach. ... more less
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- Also Known As:
- Jebel Ali Golf Resort And Spa
- Jebel Ali Golf Hotel Dubai
- Jebel Ali Hotel Dubai
- Jebel Ali Golf Resort Spa