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“Wonderful” 5 of 5 bubbles
Review of JA Jebel Ali Beach Hotel

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JA Jebel Ali Beach Hotel
Ranked #61 of 544 Hotels in Dubai
Certificate of Excellence
London, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Wonderful”
5 of 5 bubbles Reviewed December 30, 2011

I stayed at the Jebel Ali and found it to be superb. The moment I got there I felt taken care of. The staff were polite and helpful. The hotel itself is beautiful and offers the luxury you can expect from a 5 star hotel. I was offered a free upgrade to half board and I was not disappointed by the choice of cuisine on offer.

Good job to all the staff and hope to stay with you again!

Room Tip: Choose the sea view rooms, spacious and a great view
See more room tips
  • Stayed December 2011, traveled solo
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Di_Ny78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JAGRS10, General Manager at JA Jebel Ali Beach Hotel, responded to this review, January 3, 2012
Dear Denise W,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Golf Resort and Spa.

I was pleased to read that you enjoyed your recent vacation with us, and I would also like to thank you for your kind words in relation to the resort, its facilities and the associates who looked after you during your stay.

Once again, thank you for taking the time to post your review on TripAdvisor, and we look forward to welcoming you back to Jebel Ali Golf Resort and Spa in the future.

Yours sincerely,

Fredrik Reinisch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,900 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (527)
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manchester uk
Level Contributor
60 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed December 29, 2011

We spent four nights at the Hilton Dubai Creek before our stay at the Jebel Ali .
On our arrival at the Jebel Ali we were disappointed that our room was not ready at 1.30pm, even though we had emailed asking for a early check in , the receptionist told us to come back in a couple of hours ......
The reception area was not as grand as other Dubai city hotels and the room was rather small . We were on the 3rd floor at the back of the hotel overlooking the air conditioning units and the car park .
Not a particually good start , but being on holiday and looking forward to all the positives we would not let our first impressions spoil our stay .
How right we were , what a superb holiday we had , most staff were very friendly and helpful , we dined in most restaurants , buffet , beach bars , sports bar , italian , eastern and the american theme steak restaurant at the shooting club . The service was of a high standard and the food was superb .
The bar service was very good with quality branded drinks . The evening entertainment was really non existent but we prefer to chill in after dinner . We spent a few evenings in the 7th floor bar , the bar staff were amazing and worked really hard to make sure nobody waited for a drink but the entertainment in the 7th floor bar was rather poor .
We booked the all inclusive package which was very good value and as some restaurants were rather pricey it certainly was a good deal for ourselves .
As mentioned in previous post the hotel is not in Dubai , but is easily accessible within an hour , this also means you are away from the hustle and bustle of a city centre , that being the reason we stayed in the city for four days before our stay to see all the sights and shopping .
Would we recommend the Jebel Ali ? YES without a doubt , a truly relaxing hotel to chill and recharge your batteries at a fair price .
Would we come back ? YES looking at booking for August 2012 and really looking forward to it .

Room Tip: All inclusive package is recommended and ver good value .
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  • Stayed July 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank stanleyman1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JAGRS10, General Manager at JA Jebel Ali Beach Hotel, responded to this review, January 3, 2012
Dear stanleyman1,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Golf Resort and Spa.

It was a pleasure to read your very detailed review following your recent stay and I was happy to read that overall you had a great vacation with us.

I was most disappointed to read that upon your arrival your room was not ready, and your first impressions of the location of the room were not to your satisfaction. I would like to apologise for this shortfall and for any disappointment experienced.

Without our guest’s feedback, we are unable to continually improve, and I would like to thank you for your comments in relation to the entertainment, which will be reviewed.

I would also like to thank you for your kind words in relation to the dining options available, as well as the quality of the food and beverage across the resort, and the hospitality provided to you by the associates who looked after you.

Once again, thank you for taking the time to post your review on TripAdvisor, and we look forward to welcoming you back to Jebel Ali Golf Resort and Spa in the future.

Yours sincerely,

Fredrik Reinisch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 29, 2011

Loved it! It's our second time here. Every time my kids (4y.o and 6y.o) are very upset to leave :)
Special thanks to Sabreena (Ibn Majed restaurant)! Hope to see her again our third stay!

  • Stayed December 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ayadamie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeen Scotland
Level Contributor
48 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 bubbles Reviewed December 27, 2011

We had a week here between the end of term for the 17 year old and Christmas. I did not want to go to Dubai itself but a pal recommended here. It is very peaceful - no construction noise! We arrived in the early hours but the welcome drink was there for us. We had a family garden view room - two interconnecting rooms - absolutely no point in paying extra for sea (and building site) view. Room fine, clean and comfortable and a good supply of shampoo etc - also bottled water by the bed after the turn down service. Bath has elbow rests which makes reading a book very comfortable but not good if you are a little large! Overhead shower superb. On the all inclusive basis you can eat in any of the restaurants - paying extra only for the chefs special and the teppenyaki - we would love to have done that but the timing didn't suit us 7 or 9.30 - one too early the other too late - especially after a few bevvies! Lunches probably better than dinners - great steaks in Shooters but the place was very quiet so no atmosphere when we went. Captains Bar great for drinking - and hand feeding the peacocks at 5pm - but they stopped dinner there the day we arrived.
Golf was good fun - nice course - quite tight! Official handicaps required.
Sea was cold, relatively clean but we felt that the building of the Jebel Palm was not helping the water flow. We sat round the Palm Court end pool which was lovely but pools only in sun in December 10 - 4. Would be great if one of the three pools was small kid free - maybe 12 and over only so you could swim laps without bashing into small people - my husband swims most days at home and son daily at school and both would have liked a lap pool - plenty of room to instal one so may think about it management!!! That is one of our minor gripes - one other:
Breakfast - the cups on the table are ludicrously small - we like tea with lemon. So we got a pot of hot water, tea bags and large slices of lemon - barely room in the cup for more than two mouthfuls of tea. We kept asking for a teapot (you can get them in the evening) but no joy. eventually we brought our mugs down from the room. this is something which is so easily sorted but irritated us hugely!!
One major gripe - we ate in the buffet restaurants in both bits of the hotel once - food cold in both - we ate about 8pm both times. Yes the hotel was quiet but the food should still be replaced. Alpine night (no idea what was Alpine about it - we were expecting cheese fondue etc) it was all tired and cold and the roasts and spits night was worse - the joints of meat were between tepid and totally freezing and as for the creamed spinach - straight out of the fridge. Only redeemeing factor was the utterly glorious puddings - and I don't eat pud! Apart from anything else this is not great health wise!

All in all a great holiday - our bill would have been eye watering were it not for the all inclusive - but then we would have drunk and eaten a lot less. Very impressed that endless bottled water was included - so often it is not. We will be back and will recommend it. But do not go here if you want to see Dubai - it is a place to chill out - the City is a long way away!

Room Tip: Don't pay extra for sea view unless you want to look at a building site
See more room tips
  • Stayed December 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank Ginaberdeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JAGRS10, General Manager at JA Jebel Ali Beach Hotel, responded to this review, December 28, 2011
Dear Ginaberdeen,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Golf Resort and Spa.

It was a pleasure to read your very detailed review following your recent stay, and I was happy to read that overall you had a great vacation with us.

I was however, most disappointed to read that you were not fully satisfied with the buffet restaurants, and that the food was not to your expectations. I was also sorry to read that you were frustrated when having to request a teapot at breakfast time. Your feedback allows us to continually improve, and I would like to sincerely apologise for the above shortfall.

I would like to thank you for your suggestions in relation to having a lap pool; this would certainly be a consideration for the future, and I would also like to thank you for your kind words in relation to the rooms at the resort.

Once again, thank you for taking the time to post your review on TripAdvisor, and we look forward to welcoming you back to Jebel Ali Golf Resort and Spa in the future.

Yours sincerely,

Fredrik Reinisch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, UAE
Level Contributor
79 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed December 20, 2011

If you are looking for tranquility and an away from it all hotel in Dubai this is it. Located about 30minutes from Dubai Marina where the Hilton, Sheraton and Ritz Carlton are, so if you are looking for "lively" this is not the place for you.
Sit by the many pools with Swim up bars or relax by the sea. This hotel has many good restaurants and things to do during the day but evening entertainment is sparse, so unless you are on a romantic break with just the two of you this could become a little tedious if you are staying for more than 3 days.
Excellent golf facilities and horse riding, however if you are going out fishing ensure they have a working radio, life jackets etc as this may not always be the case.

Room Tip: Palm Tree Court is more exclusive.
See more room tips
  • Stayed July 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank cottageDubai_UAE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JAGRS10, General Manager at JA Jebel Ali Beach Hotel, responded to this review, December 28, 2011
Dear cottageDubai_UAE,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Golf Resort and Spa.

I was pleased to read that you enjoyed your stay, and found the resort to be very relaxing. I would like to thank you for your kind words in relation to the restaurants available as well as the activities available during the day.

Once again, thank you for taking the time to post your review on TripAdvisor, and we look forward to welcoming you back to Jebel Ali Golf Resort and Spa in the future.

Yours sincerely,

Fredrik Reinisch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
216 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
4 of 5 bubbles Reviewed December 18, 2011

Truely a quite and green place with excellent beach. Prices for one day admission exorbitant on the weekends. Would go there more often otherwise.

Stayed November 2011, traveled as a couple
Helpful?
1 Thank Jaiwana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JAGRS10, General Manager at JA Jebel Ali Beach Hotel, responded to this review, December 19, 2011
Dear Jaiwana,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Golf Resort and Spa.

I was pleased to read that you enjoyed your stay, and found the beach excellent, however I was sorry to read that you felt the admission charges were not to your satisfaction.

Once again, thank you for taking the time to post your review on TripAdvisor, and we look forward to welcoming you back to Jebel Ali Golf Resort and Spa in the future.

Yours sincerely,

Fredrik Reinisch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
LONDON
1 review
5 of 5 bubbles Reviewed December 14, 2011

After much deliberating as to where to go on holiday for some winter sun, Lesley at Travel Designers(0207 720 8484) recommended this hotel, on arrival we was pleasantly surprised at the level of service we received , the staff were very friendly and helpful explaining where everything was , we got to our room which was a family sea view room and before i could even unpack my children were gone to explore the kids clubs , we did not see much of them that week as they were always doing something wether it be in the pool , kids clubs or even horseriding in the mornings (which is payable extra but very reasonable) . The food at the hotel was amazing with 15 restaurants to choose from , the White Orchid Thai was my favorite but i do wish lesley had told me to pack elastic waisted clothes as those few extra pounds i put on with all the food choices and desert stations were a killer lol. From the hotel we took the shuttle to the main dubai resort where we visited the Burj Kalifa (lesley did also say to book before we travel as (a) we get it half price and (B) we were gauranteed a slot ) this was truly an amazing experience and glad we took her advice . I will definatley be booking next year with Travel Designers as Lesley was very informative and found my exact needs , thank you for a truly remarkable trip

  • Stayed December 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank EMMA W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about JA Jebel Ali Beach Hotel

Property: JA Jebel Ali Beach Hotel
Address: Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Top resorts Hotel in Dubai
#23 Romantic Hotel in Dubai
#24 On the Beach Hotel in Dubai
#44 Family Hotel in Dubai
#45 Spa Hotel in Dubai
#57 Luxury Hotel in Dubai
#123 Business Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — JA Jebel Ali Beach Hotel 5*
Number of rooms: 231
Official Description (provided by the hotel):
Situated on the golden shores of the Arabian Gulf, the Jebel Ali Beach Hotel at the award-winning Jebel Ali Golf Resort features 231 standard rooms and suites over 5 floors. In addition to the palm-lined private beach and temperature-controlled swimming pools, the resort also features a 9-hole golf course with golf academy, 80-berth marina, horse riding stables, a variety of different restaurants and bars and The Spa, a purpose-built wellness facility overlooking the beach. ... more   less 
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Also Known As:
Jebel Ali Golf Hotel Dubai
Jebel Ali Golf Resort And Spa
Jebel Ali Hotel Dubai
Jebel Ali Golf Resort Spa

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