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“Fabulous..”

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JA Jebel Ali Beach Hotel
Ranked #72 of 546 Hotels in Dubai
Certificate of Excellence
UK
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Fabulous..”
Reviewed October 13, 2011

This is the second time we have stayed in Dubai, the first time was in the old Dubai, this time we stayed at the Jebel Ali Golf Resort and Spa (Hotel) on a recommendation too....

We arrived at the hotel at around 08:30, our room was not ready so we had to wait, we waited until about 2pm.

We went to our room and changed into our pool gear and off we went....what a fantastic 7 nights we had, I can honestly say this was probably the best hotel we have stayed in in all our holidays...

We went on an all inclusive basis - recommend this as its not cheap to eat or drink....the restaurants are fantastic, the food is out of this world and the service is second to none...

One small moan, you can wait a long time for a refill of alcohol and you can also wait a long time for your bill....this is something you will have to get used to and can be rather frustrating.

The breakfast buffet is fab too, the choice is massive, everything you can think of is on the menu.

If you want to eat in the restaurants I recommend you book early as they do fill up quick.

All in all an excellent holiday, well worth the visit, so much so I think we will book again for next year.....

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Aldering
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JAGRS10, General Manager at JA Jebel Ali Beach Hotel, responded to this review, October 15, 2011
Dear Aldering,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Golf Resort and Spa.

It was a pleasure to read your feedback following your recent stay with us on the All Inclusive package. I was pleased to read that you enjoyed the selection available, and also the quality of food in the restaurants.

I was however sorry to read that you experienced a delay with the re-filling of your beverages and when requesting your bill. I would like to apologise for any inconvenience, and I welcome your feedback which allows us to continually improve our services.

I would also like to thank you for your very kind words in relation to the resort, its facilities and in particular for the associates who looked after you during your stay.

Once again, thank you for taking the time to post your review on TripAdvisor, and we do hope that we will have the pleasure of welcoming you back to Jebel Ali Golf Resort and Spa in the future.

Yours sincerely,

Fredrik Reinisch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (556)
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London, United Kingdom
Level 3 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 13, 2011

We stayed at resort in Sept 2011.Although the checking in time was late and we arrived at 1000am we have been given one of our three rooms straight away. The staffs were excellent. They catered for our every little need. We had see view rooms. Rooms were also nice and good sized. The hotel was spotless everything was so clean. Staffs were excellent and very friendly. My son and daughter in law enjoyed food at every restaurant at the resort. They enjoyed the theme night at Restaurants. On last day we had problem with our transfer which we booked with our travel agent, but the staff at the main counter and at the taxi booking counter made sure that we reached the airport on time.

The beach is beautiful and clean, The sight of peacocks walking by while relaxing on a beach was amazing.

The atmosphere at the resort was very relaxed which made our holiday very relaxed.

We are defiantly coming to visit this resort again. And I hope this sooner than later.

Jebel Ali rocks

  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
3 Thank pandya19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JAGRS10, General Manager at JA Jebel Ali Beach Hotel, responded to this review, October 15, 2011
Dear pandya19,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Golf Resort and Spa.

It was a pleasure to read your feedback following your recent stay with us. I was pleased to read that you had a very enjoyable vacation and are looking to return soon.

I would like to thank you for your very kind words in relation to the resort, its facilities and in particular for the associates who looked after you during your stay.

Once again, thank you for taking the time to post your review on TripAdvisor, and we do hope that we will have the pleasure of welcoming you back to Jebel Ali Golf Resort and Spa in the future.

Yours sincerely,

Fredrik Reinisch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Darlington, United Kingdom
Level 5 Contributor
60 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed October 9, 2011

We stayed at the Jebel Ali Golf Resort & Spa, for our honeymoon from 13th September for 10 Nights we had the most amazing time. Everything about the place was 5*. We checked in at 1AM and was greated with congratulations Mr & Mrs you are here on your honeymoon. We were then taken to our room which was amazing. We stayed in 117 which had the large shared balcony. In the room there was rose petals on the bed, fresh strawberries and chocolate with a bottle of champagne nice extra touch THANK YOU. We ahd the most amazing time. The staff couldn't do enough for you. The All Inclusive was the best i have ever experianced, the drinks choices was outstanding, on top of that you could eat anywhere in the hotel. We tried every restaurant,the best for us was La Traviata, we ate there twice. We also did the Dinner Under The Stars, WOW that was soo good we had a private butler Udara he was fantastic. You didn't even know he was there and attention to detail WOW. We also visited the Burj Khalifa, WOW that place is high, worth the 40 Sec lift ride, the views were out of this world. All in all we had the most amazing Honeymoon and will never forget it. We will be returning to this place again and again.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steven P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JAGRS10, General Manager at JA Jebel Ali Beach Hotel, responded to this review, October 15, 2011
Dear Steven P,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Golf Resort and Spa, on the All Inclusive package.

I was pleased to read that you decided to spend your honeymoon with us, and that you had an amazing time!

I would like to thank you for your very kind words in relation to the resort, its facilities and in particular for the associates who looked after you during your stay.

Once again, thank you for taking the time to post your review on TripAdvisor, and we do hope that we will have the pleasure of welcoming you back to Jebel Ali Golf Resort and Spa in the future.

Yours sincerely,

Fredrik Reinisch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southampton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 7, 2011

we stayed at jebel ali for the first week of our honeymoon on the 24th september,
the weather was beautifull a little too hot at times but you cant complain about that! the hotel staff were amazing they made you feel like royalty! i wish i had taken peoples names in so i could name them in person, there was one particular waiter working in the bar on the 7th floor who stood out he was so good as soon as you nearly finished your drink you hada new one he was so polite and helpful! the waiters in the outside bars must have been sooooo hot but they always had a smile on their face happy to help they were brilliant they remembered your name what you drank they were always asking if you were ok if you needed anything they were brilliant!!

the food was excellent the buffet food always hot and fresh with a good variety there were also al le carte restaurants which wee also brilliant great food brilliaqnt service! we especially enjoyed the shooters steak house which is a 15 min free shuttle bus drive away lovley food and then me and my husband did some shooting and archery all fantastic,

all inclusive drinks brilliant i tried all the different cocktails!

the pools lovley clean could always get a sunbed a man came round with cold towel as you sunbathed brilliant touch!

entertainment good there was a man singing with his guiltar at the captains bar outside who was great, and the wild strawberries played in the 7th floor bar who were also great and all very friendly and chatty with you.

there was a new english chap that had worked there just three weeks he was also very helpfull in giving us tips on where to go and what was good.

the hotel was spotless everything was so clean there were no faults at all with this hotel and they made us feel very special indeed!!

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sarah c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JAGRS10, General Manager at JA Jebel Ali Beach Hotel, responded to this review, October 11, 2011
Dear sarah c,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Golf Resort and Spa, on the All Inclusive Package.

It was a pleasure to read that you decided to spend the first week of your honeymoon with us, and that you were made to feel special.

I would like to thank you for your very kind words in relation to the resort, its facilities and in particular for the associates who looked after you during your stay.

Once again, thank you for taking the time to post your review on TripAdvisor, and we do hope that we will have the pleasure of welcoming you back to Jebel Ali Golf Resort and Spa in the future.

Yours sincerely,

Fredrik Reinisch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 6, 2011

We stayed at the Palm Tree Court section of the resort for two nights and it has been a truly marvellous experience. The staff are highly trained, which makes the service all the more professional and welcoming. The attention to detail surpasses greatly what we have experienced in other 5 star hotels in Dubai (and I have tried them all over the past 25 years). The service really makes a huge difference.
The rooms are very spacious, well furnished and the ground floor rooms have their own gardens and direct access to the beach. the fact that the hotel has three pools (one with sea water), as well as a sort of little lagoon under the waterfall, means that even if the hotel is full, the pools are not crowded. The beach is beautiful and clean, the sea was very calm the whole time, which makes it easy to swim with young children.
The Resort has many activities for the children, including an animal farm, horseback riding, camel riding and even a nice indoor play area. the Restaurants are very good and reasonably priced and I recommend the Italian, La Traviata, for fine dining. Even though the hotel is isolated from the city, you don't feel they are taking advantage of you with the pricing.
Of course, it has a beautiful Golf Course for the golf fans, as well as a marina full of yachts and a dinner cruise ship. the place is huge and the extensive gardens are definitely the most impresive in Dubai, by far. Perfect for going for a stroll after lunch or dinner.The peacocks walking around and the water streams that surround the property add that special touch, where you feel you are somewhere on a tropical island.
Wifi internet is free!
Perfect is the word to use for this fantastic place.

Room Tip: ground floor rooms in the Palm Tree court have direct access to the beach and your own piece of gard...
See more room tips
  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CDAbuDhabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JAGRS10, General Manager at JA Jebel Ali Beach Hotel, responded to this review, October 11, 2011
Dear CDAbuDhabi,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Palm Tree Court and Spa.

It was a pleasure to read your feedback, I would like to thank you for your kind words in relation to the resort, its facilities and in particular for the associates who looked after you during your stay.

Once again, thank you for taking the time to post your review on TripAdvisor, and we do hope that we will have the pleasure of welcoming you back to Jebel Ali Palm Tree Court and Spa.

Yours sincerely,

Fredrik Reinisch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wakefield, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 5, 2011

We have once again been to this hotel and once again it was excellent, we visited this hotel for the first time in May and we have just come back from another visit, some of the staff recognized us from before which is really good considering the amount of people they must see each year. Again we had a fantastic time the hotel is excellently clean and all the staff are really welcoming and friendly. The food is excellent, especially shooters restaurant we love it there. I would recommend this hotel to anyone we stayed on the all inclusive package which is the best way because its quite expensive for food and drink in Dubai. We also recommend that you get a taxi from the Airport rather than using the hotel transport because it is cheaper to do this and there are plenty just outside the airport doors. So just to finish off I would like to say thank you to all the staff because it was a fantastic holiday in a fantastic country.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VonnyB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JAGRS10, General Manager at JA Jebel Ali Beach Hotel, responded to this review, October 11, 2011
Dear VonnyB,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Golf Resort and Spa.

It was a pleasure to read your feedback, and I was pleased to read that you enjoyed your vacation whilst staying on the All Inclusive package.

I would like to thank you for your kind words in relation to the resort, its facilities and in particular for the associates who looked after you during your stay.

Once again, thank you for taking the time to post your review on TripAdvisor, and we do hope that we will have the pleasure of welcoming you back to Jebel Ali Golf Resort and Spa in the future.

Yours sincerely,

Fredrik Reinisch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 5, 2011

My mother and I have recently returned from the Jebel Ali Hotel having spent 11 nights there on an all inclusive basis. I have been to Dubai on numerous occasions and have previously stayed at both the Royal Mirage and The Royal Meridien. The Jebel Ali Hotel was certainly up to this standard of hotels. The all inclusive deal was excellant and the quality of food and drink was quite simply outstanding. I particularly enjoyed the White Orchid Restaurant which supplied some of the best food I have eaten in Dubai.
We had a garden view room which was very pleasant and had everything you would need in a hotel room, it would have been nice to have a balcony you could sit on, but this is a minor detail.
The grounds, pool area, gardens and beach areas are of the standard you would expect in Dubai and made for a lovely relaxing holiday.
The quality of service in the Hotel was simply tremendous, all the staff were extremely pleasant and couldnt be more helpful.
Particluar thanks to one or two individuals who made our stay a real pleasure.
Thanks to Sabreena and Natalia at the main buffet restaurant who looked after us at breakfast and on the occasions when we had dinner there.
The two barmen in the bar on the 7th floor who can mix any cocktail and were a real joy to deal with. Our room steward was excellant, his name escapes me but we were in room 158.
Lastly thanks to Lakmal the asst food and beverages manager who we met throughout our stay.
I certainly plan to return to the hotel at the earliest opportunity

  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lisa m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JAGRS10, General Manager at JA Jebel Ali Beach Hotel, responded to this review, October 5, 2011
Dear lisa m,

Thank you for sharing your feedback on TripAdvisor following your recent stay at Jebel Ali Golf Resort and Spa.

It was a pleasure to read your feedback, and I was pleased to read that you enjoyed your vacation whilst staying on the All Inclusive package.

I would like to thank you for your kind words in relation to the resort, its facilities and in particular for the associates who looked after you during your stay, which you have kindly mentioned some in person, and I will ensure that you compliments are shared with them.

Once again, thank you for taking the time to post your review on TripAdvisor, and we do hope that we will have the pleasure of welcoming you back to Jebel Ali Golf Resort and Spa in the future.

Yours sincerely,

Fredrik Reinisch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about JA Jebel Ali Beach Hotel

Property: JA Jebel Ali Beach Hotel
Address: Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Top resorts Hotel in Dubai
#23 Romantic Hotel in Dubai
#27 On the Beach Hotel in Dubai
#44 Family Hotel in Dubai
#52 Spa Hotel in Dubai
#67 Luxury Hotel in Dubai
#123 Business Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:5 star — JA Jebel Ali Beach Hotel 5*
Number of rooms: 231
Official Description (provided by the hotel):
Situated on the golden shores of the Arabian Gulf, the Jebel Ali Beach Hotel at the award-winning Jebel Ali Golf Resort features 231 standard rooms and suites over 5 floors. In addition to the palm-lined private beach and temperature-controlled swimming pools, the resort also features a 9-hole golf course with golf academy, 80-berth marina, horse riding stables, a variety of different restaurants and bars and The Spa, a purpose-built wellness facility overlooking the beach. ... more   less 
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Also Known As:
Jebel Ali Golf Resort And Spa
Jebel Ali Golf Hotel Dubai
Jebel Ali Hotel Dubai
Jebel Ali Golf Resort Spa

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