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Reviewed 3 weeks ago

I would highly recommend this hotel. Everything was fantastic. The staff is excellent and helpful . There were great options for pools and water parks. Beach access was very easy as well. Everything is walking distance, but if you don't want to walk the shuttle you around on golf carts and boats.

Date of stay: September 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank ganzelom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago

The pool bar is our absolute favourite bar for a lunchtime drink whilst staying in Dubai. We were staying in the Burj Al Arab this visit but got a buggy over to this bar for a few lunchtime drinks and admire the view of the majestic Burj.
I would like to mention especially Joan who gave us exemplary customer service and made us feel very welcome. She is a real asset to the team there.
Look forward to returning in the not too distant future.

Date of stay: September 2019
    • Rooms
    • Cleanliness
    • Service
Thank brendadunnett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Stayed for 6 nights looking for pure rest and relaxation and our stay surpassed expectations. Everything you can think of is covered, nothing is left to chance and there is no request that is too unreasonable.

The rooms are spacious, comfortable and we discovered chocolate and a non-alcoholic sparkling drink one evening to celebrate my wife's pregnancy.

Breakfast has every food you could want, imagine and eat and the resort's other restaurants offer all kinds of cuisine - those we ate at will be reviewed separately.

The pool at the Mina A'Salam is small but rarely crowded and the perfect size, height and temperature to relax in when it gets too hot. Staff by the pool bring iced bottles of water and lollipops during the day.

The half board option makes the most sense - you get access to all the other Jumeirah hotels and aside from drinks, means at dinner you don't have to pay anything additional on the bill unless dishes with supplementary fees are chosen. As such, with access to the other pools, breakfast buffets etc it makes sense to stay at the Mina A'Salam as it's better value than the other hotels on the resort. It has a more tradition feel to it too and unsurprisingly the staff are hospitable, helpful and kind.

Having never been to Dubai before this was a perfect holiday, I'd definitely go back and stay there again.

Date of stay: September 2019
    • Value
    • Rooms
    • Service
Thank doronsalomon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Our two night visit to the hotel for our 25th Wedding Anniversary was made very special.Everything about this hotel is amazing. The decor, staff, food, surroundings and rooms are beautiful and comfortable with everything we required for our stay. This is an experience that everyone should have and we hope to visit again in the future.

Date of stay: September 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Elsie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

Stayed 5 nights with family, attention to detail is something else at this resort. been dubai many times and stayed at many different resorts, the service at MAS was special. extra attention to special occasions, special interests and kids. every day room cleaned to the standard it was given on first day. large variety of restaurants cafes etc. if you stay here must be on a half board basis. ideally a ocean view room as it is worth the view. I was extra happy with how my kids were made comfortable and looked after, the little touches like balloons and toys. sinbads kids club also have a good variety of activities to keep kids engaged, and let's not forget wild wadi resident daily access. special mention to Maria at the reception and Arun in Hanayaa, went the extra mile to provide super service.

Date of stay: September 2019
Trip type: Traveled with family
Thank ashfaaq_w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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