First of all I would like to say that I do not understand how on earth anyone who has visited this place could find a fault or issue to complain about? I have travelled high and low and stayed my fair share in some of the worlds top hotels and even I was surprised by this gem of a hotel. In my honest opinion this establishment sets some serious standards for the rest of the worlds so called 5 star hotels to follow.
Last year after a lot of deliberation I decided to book this place for my honeymoon, AND am I gad that I did. From the moment we were collected from the airport to the moment we checked out we were treated like royalty. In the ten days that we were there the level of service was far beyond the call of duty. every member of staff we encountered be it the check in staff, the room service, management, waiters etc treated us with the utmost in respect and professionalism.
I had emailed the hotel prior to our arrival with a few requests and to my surprise every single request (I'm very very particular) was addressed and i was satisfied to say the least. The room, the location the view was to die for. the bed was the most comfy i had slept in without a doubt. the fresh fruit bowl the mineral water the chocolates the towel animals fresh his an hers slippers the little gifts that were left everyday were all a nice touch and all the more gave it a very welcoming feel every time we got back to the room. each time we left our room we were greeted politely by every single member of staff we passed.on our entire trip All of the staff in the lobby greeted us by name and without being intrusive the guest relations manager Mr Sheldon always queried how we were, where we were going what we had planned for the day did we need any recommendations etc. This to me was a very professional approach and a very personal service which cannot be given unless you put 100percent into it and the staff at the Mina A Salam gave their 100 percent at all times.
In our ten day stay I honestly did not find a single issue to complain about and neither did i see or hear anyone else doing so. All the staff were so perfectly synced that even though we were in such an enormous property which was house full at the time we could not faulter any aspect of our stay.
I would deffinately recommend this place to all my family and friends and to those of you who are thinking of going just book it because believe me you will be wowed from the moment you get there. We were!!!!! so much so that the wife and myself have decided to return again this year and i have just finished booking a stay here again for our 1st year anniversary.
- Official Description (provided by the hotel):
- Completely refurbished in 2015, Jumeirah Mina A'Salam, the heart of Madinat Jumeirah Resort, is a luxuriously charming boutique style hotel. The spacious guest rooms are beautifully furnished, with private balconies overlooking the sea, offering authentic Arabian experiences on a beach front location with family friendly service. Meaning 'Harbour of Peace', the hotel forms the gateway to Madinat Jumeirah. It's the entry point from which numerous waterways and walkways thread their way to all corners of Madinat Jumeirah. Following these will transport you to an array of 40 world-class restaurants, bars and cafes, Talise Spa and a traditional souk. You'll see just how much is on offer - and why this luxury resort is the jewel of Dubai. ... more less
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- Also Known As:
- Mina a` Salam At Madinat Jumeirah Hotel Dubai
- Mina Salam Hotel
- Mina Salam Dubai
- Mina Al Salam