We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Erractic Service and all a bit Hectic” 3 of 5 bubbles
Review of Jumeirah Mina A'Salam

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Jumeirah Mina A'Salam
Ranked #18 of 545 Hotels in Dubai
Certificate of Excellence
Glasgow, UK
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Erractic Service and all a bit Hectic”
3 of 5 bubbles Reviewed January 6, 2006

Booked through Expedia for New Year Stay. They didn't have the resrvation when we arrived. Insisted only way they could honour the reservation was to agree to the 1925 Dhs each for the compulsory gala NY dinner (about $1000+) as the expedia room rates were 'special' but didn't mention the gala dinner.

Maybe because it was because of the end of the year, but ended up being sent to Al Qasr (sister hotel next door for the so-called gala dinner at the Napa - Mediteranean Restaurant - mediocre and very poor food and uncoordianted service).

Rooms were nice, staff friendly, but all in all erratic service and some staff didn't have a clue. I've had much better service at the Oberoi.

  • Stayed December 2005
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
6 Thank Ebellezza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2,644 reviews from our community

Traveler rating
    2,180
    299
    83
    47
    35
See reviews for
811
1,062
56
210
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (532)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 bubbles Reviewed December 27, 2005

My wife and I stayed at this hotel for 6 nights in late July early August and it really is one of the most fabulous Hotels we've EVER stayed in.

The decor and general outlook of the hotel is beautiful and the whole experience really makes you feel special from the moment you arrive.

A Tip - Ask for a direct sea facing room because whilst all rooms have some sea view, a few at the side (where we were at first)only have a partial one - We were moved on day two (as soon as another room became available)and the staff really couldn't do more to help.

The whole Madinat complex is fantastic, the pool at the Quasar is lovely and very roomy but the (sometimes) under rated pool at the Mina has fabulous sea views and a really nice pool bar/cafe even if it is a little small.

Best Resturants: Segretto and the Thai but every one we tried was very good.

Six senses Spa was georgeous in lay out and atmosphere but overall I (and my wife) thought the massage was nothing special - Still enjoyed it, but not really worth the money ......... Unlike Everything Else !!!!!

Finally, if like us your not mega rich and can only afford this type of luxery in the "Off season" don't be put off by July/August in Dubai - It is incredibly Hot and humid but the Madinat is SO Good and the Service so fantastic (as is the A/C ) that you really will have the time of your life !!!!! ......... Probably not the time of year to do much else than relax though !

  • Stayed August 2005
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
12 Thank BrummieGaV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 bubbles Reviewed December 12, 2005

Just returned from mina a salam. What a fantastic hotel, best we have stopped in. The staff are excellent, nothing is too much trouble and we felt that we lived like lottery winners for the week.

The bonus is that when staying at this hotel you can also use the facilities of Al Quesar, Jumeriah beach hotel and can also visit the Burj at certain times.

I don't think we walked anywhere for the full week. We either caught an abras (water taxi) or a golf buggy to anywhere on the resort.

Whilst we were there, we spoke to a lot of people that tended to stop in their hotel on a night and didn't go to any of the other hotel bars. Whilst you are there make use of all the bars.

Trilogy nightclub is good, if you go out onto the rooftop you can sit in a bedouin tent and have full views of the complex and the Burj. Also go to the uptown bar in the Jumeriah. It is a rooftop bar with fantastic views over dubai.

There are that many restarants and bars you can't see them all. The only drawback is that drinks are expensive. Make sure you buy some duty free in dubai airport when you arrive. You can have a drink before you go out then.

We also went a lot of trips, you can stay in your complex all week if you want but if you do venture out, do the sand downer, a 4x4 jeep safari over the dunes, you can watch the sunset and then have a meal in a traditional bedouin village complete with belly dancers and free wine or beer.

We also went to the races at Nad al Sheba for the night. This is a good trip but you can't gamble in Dubai so don't expect any bookies.

As for shopping, it is excellent for choice but it is a myth that there are a lot of bargains to be had. We thought England was cheaper.

Overall the hotel and holiday was fantastic and we would recommend anyone to go there.

Nicola and David Bladen
Barnsley

Helpful?
21 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kent
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed December 6, 2005

We went for 10 days as our honeymoon and couldn't have chosen anywhere better. Words cannot describe how fantastic the hotel, staff, location, food, rooms etc etc are.

We were treated like royalty and they couldn't have made our stay any better - not one tiny complaint!!

Just beware - July is VERY hot!!

  • Stayed July 2005
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank ndt79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, UK
Level Contributor
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed December 5, 2005

Just returned from five nights at the wonderful Mina a Salam.I think the name means harbour of peace which is totally true.Part of the Madinat Jumeirah group it is in my opinion the best of the group,incuding the Burj al Arab,which is a magnificent building but the decor is brash and gawdy.
A few tips to make your holiday perfect:take advantage of the free shuttle buses from the hotel,to the Malls,gold souk etc.Visit the Burj on your own at the times available you will be taken and brought back by a member of the staff on a sort of golf buggy.
The hotel will also book any trips you want,we had a night at the horse racing,which included a great buffet well worth the price.
Finally the Mina is exceptional,the service is first class,the rooms are extremely comfortable,the choice of restaurants and bars is very good,and the little extras like fresh fruit in your rooms daily,chocolates or your pillows every night and slippers by the side of your bed make for a perfect holiday.

  • Stayed December 2005
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
9 Thank ROSIE14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 bubbles Reviewed December 3, 2005

There are loads of reviews already on this hotel and we agree with all of them! It's a great resort and everything about it is first class.

You get what you pay for and if you can afford to go then you'll love it. If staying here is pushing your budget a bit then I'd be wary as you'll be constantly cringing at the prices!

Outside of the resort I'd definitely recommend a morning at the wild wadi water park next door (don't forget to get your discount vouchers from reception). Plus a 4*4 desert safari offered by arabian adventures (and bookable through the hotel) is fabulous and great value too. A visit to the Burj is also a must even if it's just for cocktails on the 27th floor (no suit jacket required!).

  • Stayed November 2005
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, UK
Level Contributor
101 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 247 helpful votes
5 of 5 bubbles Reviewed November 29, 2005

I booked an Executive package. The pick up from the airport was pretty swift, bypassing even the fast track queue. The only annoyance was that I landed at the same time as another party who were shown to a car first meaning that I waited 10 minutes at the carouse (we were scruffy, they were business types).

The check in takes place in the executive lounge. We landed early so a room wasn't available but we were able to use the hotel facilities, including breakfast. At 12.30 we got a room on the 2nd floor with a great view of the pool and the Burj. The room was pretty spacious with excellent facilities. The bathroom is great, especially the shower - easily room for two!

The river taxi service is brilliant, if there isn't one within sight they radio ahead. The drivers can give excellent tours.

In the lounge the drinks were free for a couple of hours in the evening. The seats get taken quickly but after a champagne or 2 you won't care.

For dining you are spoilt for choice. We ate at the Moroccan restaurant which was great. All venues looked top quality.

And last but definitely not least the beach - walk on it and you'll be offered sun loungers and umbrellas. There is a waiter service for drinks and the odd freebie (yoghurt, fruit etc) comes round every so often. The sea was great, right in the shadow of the Burj. There is also a pier to a very nice seafood restaurant - too nice for lunch, we had a fantastic clam chowder there.

Overall a fantastic trip. My only gripe is I tried to rebook for next year but taking my 2 children and was told they were only taking bookings for 2 adults and a single child. Not family friendly but I guess they don't want screaming kids running around (although there is a kids club at the hotel).

Well recommended, a bit pricy but what can you expect in the premium Dubai beach resort?

  • Stayed October 2005
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
11 Thank marting
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Dubai hotels
0.3 mi away
Jumeirah Al Qasr at Madinat Jumeirah
0.4 mi away
Burj Al Arab Jumeirah
Burj Al Arab Jumeirah
#24 of 545 in Dubai
4.5 of 5 bubbles 3,978 reviews
4.3 mi away
Atlantis, The Palm
Atlantis, The Palm
#93 of 545 in Dubai
4.5 of 5 bubbles 15,724 reviews
Show Prices
Show Prices
Show Prices
4.6 mi away
Jumeirah Zabeel Saray
Jumeirah Zabeel Saray
#44 of 545 in Dubai
4.5 of 5 bubbles 4,800 reviews
2.2 mi away
Rixos The Palm Dubai
Rixos The Palm Dubai
#36 of 545 in Dubai
4.5 of 5 bubbles 2,466 reviews
2.2 mi away
Waldorf Astoria Dubai Palm Jumeirah
Show Prices
Show Prices
Show Prices

Been to Jumeirah Mina A'Salam? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Jumeirah Mina A'Salam

Property: Jumeirah Mina A'Salam
Address: Jumeirah Road PO Box 75157, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 On the Beach Hotel in Dubai
#14 Business Hotel in Dubai
#14 Family Hotel in Dubai
#15 Spa Hotel in Dubai
#18 Luxury Hotel in Dubai
#28 Romantic Hotel in Dubai
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Jumeirah Mina A'Salam 5*
Number of rooms: 292
Official Description (provided by the hotel):
Completely refurbished in 2015, Jumeirah Mina A'Salam, the heart of Madinat Jumeirah Resort, is a luxuriously charming boutique style hotel. The spacious guest rooms are beautifully furnished, with private balconies overlooking the sea, offering authentic Arabian experiences on a beach front location with family friendly service. Meaning 'Harbour of Peace', the hotel forms the gateway to Madinat Jumeirah. It's the entry point from which numerous waterways and walkways thread their way to all corners of Madinat Jumeirah. Following these will transport you to an array of 40 world-class restaurants, bars and cafes, Talise Spa and a traditional souk. You'll see just how much is on offer - and why this luxury resort is the jewel of Dubai. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Jumeirah International, Hotels.com, Cheap Tickets, Agoda, Jetsetter, HotelsClick, Reservation Counter and Despegar.com so you can book your Jumeirah Mina A'Salam reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mina a` Salam At Madinat Jumeirah Hotel Dubai
Mina Salam Hotel
Mina Salam Dubai
Mina Al Salam

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing