This is our 2nd visit to the Mina and is now firmly part of our annual holiday plans. Our first visit in 2012 was exceptional so we were slightly worried that the hotel wouldn't live up to our expectations. We shouldn't have worried. If anything, our experience this Easter was even better. We travel across the world and have yet to experience such a consistent level of genuine customer service. We were very grateful to the team who helped my husband locate his suit which was left on the plane and diverted to lost property at the airport . He needed his suit for the races and a very stressful situation was resolved with apparent ease. We upgraded to an executive package this year and the option of having pre dinner canapes and drinks was a wonderful addition. We had an Ocean room in the north building (3rd floor). The rooms are starting to get a bit dated but we understand that they will be going through a refurbishment later this year. However its only the technology which is dated and we didn't come away to watch the tv or spend too long on the internet.
Although a full occupancy we didn't feel crowded or surprisingly any reduction in the level of service. We had however booked all our restaurants before leaving the UK which we would advise during peak season. It is a huge complex but the Mina somehow manages to feel like a boutique hotel. Quite exceptional.
- Official Description (provided by the hotel):
- Completely refurbished in 2015, Jumeirah Mina A'Salam, the heart of Madinat Jumeirah Resort, is a luxuriously charming boutique style hotel. The spacious guest rooms are beautifully furnished, with private balconies overlooking the sea, offering authentic Arabian experiences on a beach front location with family friendly service. Meaning 'Harbour of Peace', the hotel forms the gateway to Madinat Jumeirah. It's the entry point from which numerous waterways and walkways thread their way to all corners of Madinat Jumeirah. Following these will transport you to an array of 40 world-class restaurants, bars and cafes, Talise Spa and a traditional souk. You'll see just how much is on offer - and why this luxury resort is the jewel of Dubai. ... more less
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- Also Known As:
- Mina a` Salam At Madinat Jumeirah Hotel Dubai
- Mina Salam Hotel
- Mina Salam Dubai
- Mina Al Salam