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“Great Business Hotel”

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Jumeirah Emirates Towers
Ranked #22 of 557 Hotels in Dubai
Certificate of Excellence
Reviewed November 11, 2008

Apart from some minor challenges with the Concierge my stay was great. Service was quick and effective (shoe shine took about 5 minutes). I had a room on the 36th floor with incredible views. When you order your wake up call do ask for the complimentary coffee and croissant as they sometimes forget to offer it. The hotel's location just off Sheikh Zayed road is very central to both ends of Dubai as well as the airport. The jacuzzi on the pool deck is a bit disappointing though.

  • Stayed: November 2008, traveled on business
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Thank Larusso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,036 - 2,042 of 2,832 reviews

Reviewed November 5, 2008

I stay at the Towers each time I come to Dubai on business. From the first time I stayed, I was totally impressed with the welcome and service.

The rooms are spacious and comfortable, very clean and well equipped with tea & coffee making facilities (surprising how many business hotels in Europe and the Middle East don't provide this basic service), fast/free internet and great, spotlessly clean bathrooms with huge fluffy towels. An absolute haven at the end of a long working day; a cold shower, a bit of Sky news to catch up, a few minutes peace by the floor to ceiling windows before going to one of the excellent restaurants for dinner - it's all good.

What really makes this hotel special, however, are the staff. They all go out of their way to make you welcome, to provide anything you need promptly, and to cater for all requests. As a female traveller frequently alone, it's also comforting to be looked after so well - a number of western European hotels could learn a lot from the innate hospitality and courtesy extended to every guest here.

Recommended for business travellers, but also for tourists who receive the same level of service, and the staff appear to be especially good with kids.

  • Stayed: October 2008, traveled on business
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Thank admiral64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2008

While architecturally still one of most striking buildings on Sheikh Zayed road (or for that matter Dubai), the rooms are in desperate need for renovation. The design looks tired and materials worn out. In-room technology is quite outdated as well (tube TV, no pay-per-view).

The hotel still offers good selection of boutiques and restaurants and the general ambience is light and comfortable but they really need to get on with updating the rooms .

Stayed: July 2008
1  Thank Ramezani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 23, 2008

Emirates Towers is an elegant, spacious and well-run hotel. Although we had the most basic of the room types (Deluxe) it was certainly not basic! We were on the 29th floor and the room had floor to ceiling windows offering panoramic views toward the Burj Dubai. The entrance hall had plenty of cupboard space for clothes and shoes, and the bathroom was beautifully laid out with both bath and a very good, separate shower. In the bedroom itself was a very large couch the length of the window with a coffee table and also a spacious desk with full (free!) Internet access which gave me a great office to work from whilst there!

We had free access to the (well equipped) gym, sauna/steam rooms, and the pool area (outdoors) had many comfortable sun loungers. The pool itself was refreshing and immaculate and there was also a large jacuzzi (for anyone who finds 37 degree heat a little too chilly!) There were two lifeguards at all times, a separate children's pool and a poolside bar. The bar staff would also come around on the hotter days with cold towels, free crushed ice drinks and occasional fresh fruit skewers! The only downside to this great pool scene is there is no separate way of getting to the pool other than getting the lifts through the main reception area, which means you have to dress very conservatively over your bikini/shorts as you tend to ride the same (glass!) lifts with the Emirate Sheiks and western business people! (Many business meetings are held in the reception area).

For the business traveller there are a couple of things to note. For some reason they do not have an iron/ironing board available in the rooms and room service for this can take some time to deliver. Also breakfast is NOT included with this Deluxe room type and is approximately $45.00 AUD if you choose to eat in the hotel. There is, however, a Gloria Jeans coffee shop in the shopping area beneath the Emirates which is a little less heavy on the budget. Also beneath the hotel are many restaurants (not cheap, but beautiful food) and a bar, Scarletts, which seemed to serve the cheapest drinks ($18 average for a white wine!) However, you are permitted 4 litres to take into Dubai which is good to have for the room!

All in all, an amazing experience and we will certainly return.

  • Stayed: October 2008, traveled on business
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1  Thank ShereKhan30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 20, 2008

We arrived by taxi from Dubai airport (£8), we were greated personally (by name) but we have no idea how he knew who we were but we were instantly impressed.

We arrived at 7am, not expecting to get a room until later but we were taken straight to our room, although we had requested an early checkin we really didn't expect it to be so early.

We were on a 5 day leisure break and chose Emirates Towers as we have stayed there 4 times in the past and we like it because is is easy access to the shopping, has an excellent pool and we are very partial to the Steak in the Rib Room. We have also stayed at the Jumeria Beach hotel but we decided on the Emirates Towers this time as we prefer the fact that it is a business hotel and does not have lots of kids running around and the pool is empty during the day.

Everytime we went into a restaurant, from breakfast to dinner, we were greated by name and were made to feel special, nothing was too much trouble.

We stayed in the Deluxe room and only paid £129 per night including breakfast (that was total price for the two of us) so, very good value.

To finish it off to perfection, when we checked out, we were asked if we had a car booked to take us to the airport, we said that we were going to take a taxi. To my husbands delight we were offered the use of the hotel's Bentley, for 60Dhs (less than £10).

We have always been really pleased with our stays at this hotel and will return again.

  • Stayed: September 2008, traveled as a couple
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1  Thank Honesty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2008

The Emirates tower has to be without doubt the best business hotel in the world.

The hotel has a great location in the heart of the city (Shiekh Zayed Road).

We stayed in the executive suite and the room had great view of the sheikh zayed road and the burj dubai.

The food at the in-room dining is excellent; and i would recommend ET sushi and VU's bar.

The room is spacious and the only negative point is that they still have those 21 inches tv in the room with no dvd player.

The internet speed is super fast and the staff at the hotel cant do wnough for you. We had a slight problem with out a/c..it was 45 degrees in dubai... but the staff sorted it out.

I have stayed more than 10 times at this hotel and never had a bad expreince. for that matter of fact all the jumeriah properties have been an excellent stays and expreinces.

the mens spa h2o is also very good.

In all a excellent hotel and my first choice for stay in Dubai.

  • Stayed: July 2008, traveled on business
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Thank PrakashTilokani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2008

Stayed here for a conference in June. Paid about GBP£160 ex. breakfast, which is great for a hotel like this. This is a pretty good business hotel. I just had a standard room, but it was spacious and decently equipped etc. Décor is a little odd in the rooms - funny long blue sofa and carpet make me think it could do with a refresh. Feels a bit mid-90s. No LCD or Plasma, just a standard TV. Deep tub in the bathroom, large separate shower cubicle.

Room service food was great - ordered a few times, arrived promptly.

Business centre wasn't bad - expensive and service sometimes slow, but they did everything I asked them to do and got it all right.

Pool area was excellent - not crowded at all, because this is primarily a business hotel (and maybe also because it was June…). Lifeguards stood around and had very little to do. Nice cold towels and free slushy drinks. Gym isn't bad; reasonably sized and has an ok selection of free weights - for a hotel (up to about 20 or 25kgs if I remember rightly).

The attached shopping mall is filled with all sorts of designer stores, most of which can be found cheaper in London etc, but there are also a bunch of restaurants worth checking out. Went to the teppanyaki place - quite nice. Also tried the bar at the top of the hotel - again, not bad. Ground floor bar also alright. Other places to eat - try the Madinat Jumeirah, which is another hotel belonging to the same chain. Quite touristy and designed as a sort of fake ancient city, but loads of bars and restaurants.

Used the airport pickup and drop-off service - great BMW 7 series both times. If I'd known, I would have opted for the enhanced pickup service which I think actually meets you as soon as you get off the plane, rather than the normal one, which meets you kind of halfway between the plane and passport control. Keep an eye on the booking for the drop-off on the return journey - I think the hotel tends not to actually confirm anything with the guest; you need to call them and re-book the drop-off, just to be safe.

Overall, definitely recommended for business. Bit of an odd choice if you're on holiday, but if you managed to get a good rate, I could kind of see it. Location alright - about 20 minutes to the Mall of the Emirates. Worth getting the concierge to book a car if you're planning a night out, as the queue gets fairly long at times (and it's so hot waiting outside).

  • Stayed: June 2008, traveled on business
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Thank EuroLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Jumeirah Emirates Towers

Address: Sheikh Zayed Rd | Trade Center 2, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Dubai
#11 Romantic Hotel in Dubai
#16 Spa Hotel in Dubai
#20 Luxury Hotel in Dubai
#20 Business Hotel in Dubai
Price Range: $214 - $694 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jumeirah Emirates Towers 5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Jumeirah Emirates Hotel
Jumeirah Emirates Dubai

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