I do not recommend the Jumeirah Beach Hotel. Having just spent nine nights there (April 2007), I am pleased to be home. I should have taken the demand to pay 100% of the holiday up-front as a warning signal.
Check-in was a fiasco. We had booked for nine nights, but the hotel had us down for two (and later in the holiday tried to check us out three days early). Having booked four months in advance with a need for two adjoining rooms, we found our family in rooms at opposite ends of a long corridor. The hotel agreed to move us the next night, asking us to “not unpack”, effectively delaying the start of our holiday by 24 hours. New rooms weren’t ready until the evening of the next day, and we had to request two extra beds for our children four times.
Food was fine in most of the restaurants, but more expensive than in neighbouring hotels with better settings (e.g. hotels that didn’t have scores of plastic sun-loungers cramped together like JBH).
Curiously for such a badly managed hotel, most of the staff were excellent, in particular those on the beach and at the Sinbad’s club.
One final point: during our stay the hotel took extra authorizations on our credit card as our spending levels rose. I’ve only ever experienced this in the cheapest of hotels before, and certainly never in one purporting to be five star. Their lack of trust in their customer’s ability to pay was insulting. Overall the JBH hotel felt trashy.
- Official Description (provided by the hotel):
- Jumeirah Beach Hotel is located directly at the Arabian shores. All rooms and suites feature seaviews, the latest technology and complimentary Wi-Fi. Guests receive unlimited complimentary access to Wild Wadi Waterpark and Sinbad's Kids Club. Talise Fitness with its tennis courts, watersports, gym, climbing wall and Spa offers an exceptional leisure experience for all the family. 21 restaurants, bars and lounges are renowned for genuine, true hospitality. ... more less
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- Also Known As:
- Jumeirah Beach Resort
- Jumeirah Beach Hotel Dubai
- Beach Dubai Hotel Jumeirah