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“Great as usual” 4 of 5 bubbles
Review of Jumeirah Beach Hotel

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Jumeirah Beach Hotel
Ranked #53 of 545 Hotels in Dubai
Certificate of Excellence
Mumbai
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great as usual”
4 of 5 bubbles Reviewed June 23, 2014

Wonderful hotel with superb facilities for kids. This was our third visit at this hotel and it was great fun as always. Few issues; though nothing major.

The main lobby area restaurant/cafe/access to the beach area is closed for renovation. This should be highlighted clearly on their website. To get to the beach/pool area one has to go down to the basement.

The one time we had lunch at beachcombers was horrible. The staff did offer to resolve it but we couldn't wait so just ate whatever was palatable and left. The breakfast there is superb though.

Get a room closer to the elevators. We got room no. 42 and it's a really long walk to the elevators.

Room Tip: if you don't like walking long corridors, get a room closer to the elevators
See more room tips
  • Stayed June 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ArizKohli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this review, July 1, 2014
Dear Guest,

Thank you for sharing your experience from your recent stay with us at Jumeirah Beach Hotel on Tripadvisor.

As a company we greatly value our guests feedback as we constantly strive to maintain the highest level of service at all the times. Your comment with regards to experience at Beachcombers restaurant has been noted and passed on to the team, may I please request you to provide us some more details to investigate this further so that we exceed your expectations on your return. I have also noted your comment with regards to the communication of Jumeirah Beach Hotel enhancement on the Jumeirah.com and I would like to inform you that we have highlighted the enhancements at Jumeirah Beach Hotel on Jumeirah.com under the facilities and services at Jumeirah Beach Hotel. Please accept my sincere apologies for the inconvenience this caused to you during your stay.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Jumeirah Beach Hotel.
Sincerely

Mahmoud Sakr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (1,123)
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English first
Whangarei, Northland, New Zealand
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed June 22, 2014

We went here on the way back from Europe, and it was a much needed. Everything was well looked after and the staff were outstanding. We definitely will go back. Our 4 yo was in heaven at Wild Wadi Water park, 4 hours non-stop. Dad was very tired after that. We will go back when he is tall enough to go on all the rides (1.1m)

  • Stayed May 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Edward J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this review, June 23, 2014
Dear Guest

Thank you for sharing your experience from your recent stay with us at Jumeirah Beach Hotel on Tripadvisor.

I am pleased to read that you enjoyed your stay with us and you were happy with the services provided by our colleagues. I am also happy to hear that your 4 year old son had great time at our Wild Wadi Water park.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Jumeirah Beach Hotel.

Sincerely

Mahmoud Sakr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
australia
Level Contributor
105 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed June 22, 2014

We arrived at the Hotel at 10pm and had paid for 3 ocean front rooms. We were given 3 on the 1st floor which overlooked the trees and tables for eating and WildWater Wadi. We rang reception and they were happy to move us to 2 on floor 5 and 1 on floor 18 which had the ocean front view. The staff were very helpful and polite. We had the Hotel car for airport transfers and they were really good. The breakfast was amazing so many choices. The internet was fast and free. We loved the bathrooms with so many amenities even supplied sunscreen. Even though we did not use it there was a Nespresso machine also. The pool and beach was amazing except of cause the chair hogs around the pool. There was only one annoying thing: My daughter and I were entering the pool through the basement lifts and a security guard rudely asked for our room number but of course he stopped no one else except us and I asked why but of course no reply. In our 3 days of our stay we were never asked again either was any body else. I will definitely stay at this Hotel again on my next visit to Dubai.

Room Tip: Make sure you get a higher floor.
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  • Stayed June 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lynMaroubra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this review, June 23, 2014
Dear Guest,

Thank you for sharing your experience from your recent stay with us at Jumeirah Beach Hotel on Tripadvisor.

I am very delighted to learn that our team was able to leave a great impression on you with the superlative service. I have shared your comment with the entire team and they all are happy to hear that you had a wonderful stay with us. Your comment with regards to the approach by the Security colleague has been noted and passed on to the Security Manager to look into this and taking corrective action to avoid such incident from re-occurrence. Please accept my sincere apologies for the inconvenience this caused to you.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Jumeirah Beach Hotel.

Sincerely

Mahmoud Sakr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hösbach
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed June 22, 2014

We have just returned home some days before from a fabulous 9 night stay at JBH. We have been there about 35 times since 1997!!!
I might to know what I write about this hotel and I only can highly recommend. Excellent staff, clean rooms, fantastic restaurants. The Executive Pool is mostly relaxing, Earl is always at work.
The beach is cleaner as clean, everybody helps you to spend great holidays. The best employee of the Hotel is Mr. Sandip Pednekar, the Guest Services Manager. He is extremly friendly, always helpfull und very polite. If you have any problems, you can be sure, he does whatever he can. Thank you Mr. Pednekar.
At the long time since 1997 we visited the JBH, we have to recognize, that the current management and the GM Mr. Mahmoud Sakr make a fabulous job.
The Jumeirah Beach Hotel is better than ever- thank you for great holidays.
We definitely come back!
Fam. Klaus H.

  • Stayed June 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Haneberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this review, June 23, 2014
Dear Guest,

Thank you for sharing your experience from your recent stay with us at Jumeirah Beach Hotel on Tripadvisor.

First of all I would like to thank you for your continued patronage to Jumeirah Beach Hotel and I am delighted to read that our team was able to manage your expectations. Thank you for the very detailed feedback and mentioning so many positive elements about the resort. Your kind comment about our colleagues especially about Sandip is highly appreciated. Positive reviews like yours will always serve as an added motivation to the entire team to maintain the highest level of service at all the times to all our guests. I have shared your appreciation with the teams and they are equally happy to hear that you had another wonderful stay with us.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Jumeirah Beach Hotel.

Sincerely

Mahmoud Sakr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madrid, Spain
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed June 21, 2014

Fantastic hotel and is five star in every department. The staff are very efficient and friendly and the choice of food and restaurants available is amazing! Best to go for the half board option, the only downside is the cost of drinks, which are double the average price! We went in June and if you're comfortable with the heat at this time of year than it's a great time to go as there are lots of offers available, such as free upgrades to half board and 20% off restaurant bills if you pay with MasterCard! If you like shopping then the malls start their sales in June with 30-50% off in most stores, and there's a free shuttle bus that goes to the Emirates Mall from the hotel. To save on taxi fares we travelled on the metro from the Emirates Mall to the Dubai Mall (20 mins), which was also a great experience. overall, this is a fantastic place to stay and we will definately return in the near future.

Room Tip: We stayed on the 20th floor and the view is amazing, so I would recommend a room on a higher floor.
See more room tips
  • Stayed June 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Kully R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this review, June 23, 2014
Dear Guest,

Thank you for sharing your experience from your recent stay with us at Jumeirah Beach Hotel on Tripadvisor.

I am delighted to read that our team was able to leave a great impression on you with the superlative services during your stay.

Your kind comment about our colleagues is highly appreciated. Our colleagues are our asset and we put lot of efforts to train our colleagues to deliver the good quality service to all our guests, and your mention of superlative service during your stay is very encouraging and a great pride for us. I have shared your comment with the entire team and they all are happy to hear that you had a wonderful stay with us.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Jumeirah Beach Hotel.

Sincerely

Mahmoud Sakr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Male
Level Contributor
100 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed June 21, 2014

This place is totally mind blowing experience from the out side view of this amazing building you enter and then the inside dos'nt let you down, the view looking up is just a teaser, booking in was swift and up to our room on the 6th floor. the room was elegant, bright and very comfortable all mode cons provided bathroom was super and the view was just amazing at sunset, the breakfast selection was good and the bar was excellent,

Room Tip: the higher up the better the view
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TrevorT-Bone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this review, June 23, 2014
Dear Guest,

Thank you for sharing your experience from your recent stay with us at Jumeirah Beach Hotel on Tripadvisor.

I am pleased to read that you enjoyed your stay with us and you were overall happy with the service and facilities provided at the resort.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Jumeirah Beach Hotel.

Sincerely

Mahmoud Sakr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed June 21, 2014

The Hotel is great if you have kids as well as couples and Singles.
To be honest to much to mention ,but I will says this I have been to many top hotels and overall this is the best ever!

We stayed in the Junior ocean suite

Room Tip: The lounges are great for chilling in and having afternoon tea so upgrade!
See more room tips
  • Stayed June 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dagod00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this review, June 23, 2014
Dear Guest,

Thank you for sharing your experience from your recent stay with us at Jumeirah Beach Hotel on Tripadvisor.

Our prime focus is to the provide efficient, warm and friendly service to all our guests and I am pleased to read that you enjoyed your stay with us and you were overall happy with the services provided at the resort.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Jumeirah Beach Hotel.

Sincerely

Mahmoud Sakr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Jumeirah Beach Hotel

Property: Jumeirah Beach Hotel
Address: Jumeirah Beach Road | Umm Suqeim, Dubai 11416, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Top resorts Hotel in Dubai
#15 Romantic Hotel in Dubai
#21 On the Beach Hotel in Dubai
#23 Business Hotel in Dubai
#24 Family Hotel in Dubai
#40 Spa Hotel in Dubai
#50 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Jumeirah Beach Hotel 5*
Number of rooms: 618
Official Description (provided by the hotel):
Jumeirah Beach Hotel is located directly at the Arabian shores. All rooms and suites feature seaviews, the latest technology and complimentary Wi-Fi. Guests receive unlimited complimentary access to Wild Wadi Waterpark and Sinbad's Kids Club. Talise Fitness with its tennis courts, watersports, gym, climbing wall and Spa offers an exceptional leisure experience for all the family. 21 restaurants, bars and lounges are renowned for genuine, true hospitality. ... more   less 
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Also Known As:
Jumeirah Beach Resort
Jumeirah Beach Hotel Dubai
Beach Dubai Hotel Jumeirah

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