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“OPULENT HOTEL AND A GREAT BRAND”

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Jumeirah Beach Hotel
Ranked #88 of 561 Hotels in Dubai
Certificate of Excellence
Reviewed November 11, 2013

I stayed here with friends and the hotel is one of the best in Dubai.The building itself is of unique shape and the hotel always has famous people staying here.You can always spot some well known personality in the lobby.The breakfast is very good.I felt the service can be better considering the brand.But the view of Burz al arab makes up for everything

Room Tip: Go for a higher floor room
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  • Stayed: June 2013, traveled with friends
    • Value
    • Location
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Thank vishalpande1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this reviewResponded November 12, 2013

Dear Guest,

Thank you for sharing your recent experience from your stay at Jumeirah Beach Hotel.

I am thrilled to read that you enjoyed your stay with us and that you enjoyed the breakfast offering that we have. We are constantly working on improving our services and will take your feedback into consideration as well.

Thank you once again for sharing your feedback with us and we look forward to welcoming you back on your next visit to Dubai.

Sincerely,

Mahmoud Sakr
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,599 - 2,605 of 5,479 reviews

Reviewed November 8, 2013

Feel very lucky as this was our 2nd trip to Dubai and JBH this year.

Again we stayed in a Club Executive room which meant we got access to the lounge on the 24th floor for pre-dinner drinks and canapés served by a great team - including the ever attentive Agnelo, Diana, Zarina, Savio and Thomas. Would thoroughly recommend this level of room as you also get afternoon tea and breakfast in a quieter, relaxing environment.

During our stay we use the Invitation to Dine vouchers (half board) and ate in Carnevale, Pai Thai, Villa Beach, La Parilla and Latitude restaurants. All quite different in their own way. Really liked going to the Pai Thai as you get a golf buggy to the Madinat and then take an Abra (boat) to the restaurant!

There are plenty of great places to stay in Dubai all with amazing facilities but what makes JBH stand out from the crowd is the level of service you receive - truly world class. One little example, around the Exec Pool, expertly managed by earl and his team, since out last visit in February they have introduced the provision of little cool boxes for the guests in which you find iced water bottles and cold face towels. Brilliant! It's the little things that make the difference and as we've returned to the wet and windy UK our thoughts have already turned to booking our next visit to the JBH.

Stayed: November 2013, traveled as a couple
3  Thank Youonlyliveonce40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this reviewResponded November 8, 2013

Dear Guest,

Thank you for sharing your experience following your recent stay at Jumeirah Beach Hotel.

I am thrilled to read that you enjoyed your stay with us and that you were happy with the Club Executive room and lounge. I was particularly thrilled to read that you enjoyed the Executive pool and the improvements that we have been making across the hotel. I have passed on your compliments to all the team members you have mentioned.

We look forward to welcoming you back on your next visit to Dubai.

Sincerely,

Mahmoud Sakr
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 8, 2013

This is a great hotel with realy excellent service.
The personel are so helpful and polite.
Our room had gorgous view of the sea and i think all other rooms should havs the same great view as all rooms had sea view.
If you get upper floors the view is even more eye catching.
We were satisfied with the breakfast options.
We didnt use the pool as it was crawded most of the time but that was not problem as we enjoyed the beautiful beach. You can also use the wildwady freely during your stay which is a great bonus.
Overall the hotel is one of the best hotels we visites and we are completely satisfied with our trip.

  • Stayed: December 2012, traveled as a couple
    • Value
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Thank jamshid s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this reviewResponded November 8, 2013

Dear Guest,

Thank you for sharing your experience following your recent stay at Jumeirah Beach Hotel.

I am pleased to read that you found the colleagues helpful and polite and that you enjoyed the view from the rooms. I was also thrilled to read that you enjoyed the beach at the hotel.

We hope that you will return to stay with us and look forward to welcoming you back on your next visit to Dubai.

Sincerely,

Mahmoud Sakr
General Manager

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Reviewed November 8, 2013 via mobile

Returned back for 7 nights 27 October. Hotel is stunning, excellent location in front of the Burj, staff always courteous and helpful. Food selection across complex superb, especially in Latitude, international breakfast being overwhelming for choice and quality.

Wild Wadi very convenient could do with a hotel guest only evening??

Look forward to returning again. Sheer 5⭐️luxury, well worth the price.

Stayed: November 2013
1  Thank N123M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this reviewResponded November 8, 2013

Dear Guest,

Thank you for sharing your recent experience from your recent stay in Jumeirah Beach Hotel.

I am happy to read that you enjoyed your stay with us and that you liked the breakfast offering at Latitude and the service provided by my colleagues. We have taken on board your feedback regarding a guests only evening at Wild Wadi and will share it with the team there.

I am thrilled to hear that you would like to return to stay with us and look forward to welcoming you back on your next visit to Dubai.

Sincerely,

Mahmoud Sakr
General Manager

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Reviewed November 6, 2013

Spent 5 wonderful nights at this stunning hotel. The staff are great and make you feel very special whilst your there. Stunning views and lovely room. Had a lot of fun in the water park which is included in your stay at the hotel. When we return for our next trip to Dubai this will defenatly be the hotel we choose.

  • Stayed: October 2013
    • Value
    • Location
    • Rooms
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    • Service
Thank kevinolley77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this reviewResponded November 7, 2013

Dear Guest,

Thank you for sharing your recent experience from your stay at Jumeirah Beach Hotel.

I am happy to read that you enjoyed your stay with us and also that you had fun at the Wild Wadi waterpark. I was particularly thrilled to read that you would recommend us and that you would return to stay with us.

We look forward to welcoming you back on your next visit to Dubai.

Sincerely,

Mahmoud Sakr
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2013

so, most hotels in Dubai offer a day pass so one can take advantage of the facilities.
For an Adult, the JBH charges AED 550 (!!!) including AED 150 voucher for food, so it is still AED 400 for a sun bed.
Ok, but
(i) you are at the foot of the Burj Al Arab - very true, quite stunning as always
(ii) there are great facilities for kids - both in the Veranda beach and a kids club in the pool, etc.
(iii) there are many restaurants to choose from (I personally like the waterfront or Veranda (very good salads served on the sunbeds)
(iv) there is great service ... NOT !!!
Clearly this place is understaffed :
- One has to beg to be served a coffee in the morning on the sunbed
- One has to beg and wait one hour to get a parasol
as a result, I can easily say that the service is clearly under par and what one would expect, utter disappointment here.

(NB: unfortunately the North beach was closed and is now being built as a restaurant, be prepared to hear the works and heavy noises on a constant basis while at the beach...)

As a result , I DO NOT RECOMMEND anyone to spalsh out a 1000 for a couple.

It is a shame, because the restaurants are nice, the rooms probably are, but the beach is a disappointment

  • Stayed: November 2013, traveled with family
    • Value
    • Location
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2  Thank imardell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this reviewResponded November 6, 2013

Dear Guest,

Thank you for sharing your recent experience from your visit to Jumeirah Beach Hotel.

I am very concerned to read your comments as this is definitely not reflective of the experience that we endeavor to deliver to our guests. I have taken your comments seriously and will discuss them with the respective members of my team. Please do not hesitate to contact me directly on your next visit to Jumeirah Beach Hotel if you need any assistance.

Thank you once again for your valuable feedback and I hope this will not deter you from returning to use our services.

Sincerely,

Mahmoud Sakr
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2013

I spent two lovely days in this hotel. it's amazing! the rooms, the service, the beach, the food, the kids club! for a family vacation, this is the best hotel. Some negative points:
- We tried the brunch in Beachcombers, its not good at all, no choices, small table for desert!
- The invoice generated at the end of the stay was wrong. The receptionist was not friendly and she didn't like when I requested to be reimboursed.

Otherwise, everything is very good.
And you will really enjoy the view!

  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank QatarEmma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this reviewResponded November 5, 2013

Dear Guest,

Thank you for sharing your recent experience from your stay at Jumeirah Beach Hotel.

I am happy to read that you enjoyed your stay with us and have taken on board the feedback you mentioned regarding the Beachcombers brunch and your check out experience. Thank you for sharing this with us.

We look forward to welcoming you back on your next visit to Dubai.

Sincerely,

Mahmoud Sakr
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Jumeirah Beach Hotel

Address: Jumeirah Beach Road | Umm Suqeim, Dubai 11416, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Top resorts Hotel in Dubai
#15 Romantic Hotel in Dubai
#23 Business Hotel in Dubai
#23 Family Hotel in Dubai
#27 On the Beach Hotel in Dubai
#61 Spa Hotel in Dubai
#78 Luxury Hotel in Dubai
Price Range: $307 - $1,431 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jumeirah Beach Hotel 5*
Number of rooms: 618
Official Description (provided by the hotel):
Jumeirah Beach Hotel is located directly at the Arabian shores. All rooms and suites feature seaviews, the latest technology and complimentary Wi-Fi. Guests receive unlimited complimentary access to Wild Wadi Waterpark and Sinbad's Kids Club. Talise Fitness with its tennis courts, watersports, gym, climbing wall and Spa offers an exceptional leisure experience for all the family. 21 restaurants, bars and lounges are renowned for genuine, true hospitality. ... more   less 
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Also Known As:
Jumeirah Beach Resort
Jumeirah Beach Hotel Dubai
Beach Dubai Hotel Jumeirah

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