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“Ideal spot to break a long trip to Europe.”

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Jumeirah Beach Hotel
Ranked #71 of 554 Hotels in Dubai
Certificate of Excellence
Reviewed April 29, 2013

We attended a four day conference in Dubai and stayed at this hotel.
Dubai is an interesting place whose future will rely being a hub for Emirates Airlines, tourism and service industry.
The meet and greet is second to none and before checkin you are given a cool towel and welcome drink.
The checkin counter is to small, well staffed but to small. Although we arrived well after 2pm our room was not ready and would not be ready until 4pm. After a 14 hour flight and extra two hours at airport I was in need of a pillow. This was frustrating.
As this had happened to others the crowd at front counter grew and the angry faces did not create a good look for the hotel. Staff speak as many languages as you could imagine and did their best.
We were on level eight and had a balcony with an excellent view of the Arabian gulf.
Room was huge well appointed and excellent toiletries. Big fluffy towels. Bed turn down service. Great TV with satellite connections and WiFi.
All that could be expected from a first class hotel.
Lifts are slow in peak times and can be a further frustration. The lift knows it is slow because there is a recorded message tell ing you how sorry the machine is for being late. A little like Hal in 2001, I did not think the life was sincere after I had heard the message seven times.
Breakfast is available in a beach pavilion or at the hotel.
This is a treat no one should overlook. As Dubai sits between Asia and Europe every form of breakfast demand is covered. The breakfast area covers three rooms.
As a benefit of staying at the Jumeirah beach hotel you get free access to Wild Wadis water park, a must do. The hotel,has two great pools and access to the ocean. Shark nets are in place I believe.
The complex is part of a mix of newer Jumeirah hotels which are connected by free shuttle.
The other hotels have great pools also and recommend a look see.
Hotel has a hair dresser and shopping level if required.
Overall a pleasant stay, hotel is a little dated and the checkin needs to improved.

Room Tip: If you arrive and room is not ready just keep going back with a smile and something will be done. Us...
  • Stayed: April 2013, traveled on business
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1  Thank Aruboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this reviewResponded May 4, 2013

Dear Guest,

Thank you for sharing your experience from your recent stay with us at Jumeirah Beach Hotel on Tripadvisor.

Our constant effort at Jumeirah Beach Hotel is to create a relaxing environment and offer efficient, warm, friendly and unobtrusive service to all our guests and I am happy to hear that you were overall happy with the services provided by our colleagues.

Thank you for the very detailed feedback and mentioning so many positive elements about the resort. Your comment with regards to the arrival experience has been noted and passed on to the front-office team to look into the matter and taking corrective action where required so that we exceed your expectations in near future. Please accept my sincere apology for the inconvenience you have experienced during your stay.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Jumeirah Beach Hotel.

Sincerely

Mahmoud Sakr
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,799 - 2,805 of 5,316 reviews

Reviewed April 29, 2013

went in April to jumeirah beach hotel, in april 2013 for 7 nights. this was my third visit to this hotel. we had heard the rooms had been renovated. And all i can say is wow, wow, wow. the pace was perfect. excellent for the kids. had the half board option. the food was excellent. Would recommend the premium leisure upgrade, where the lounge has just been renovated and the new childrens rea in the premium leisure lounge was excellent. Only prob was our AC was too cold. so they moved us straight away. fantastic holiday !!!!! if you have jids this is the place to go !!!

  • Stayed: April 2013, traveled with family
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1  Thank MDSC8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this reviewResponded May 4, 2013

Dear Guest

Thank you for sharing your experience from your recent stay with us at Jumeirah Beach Hotel on Tripadvisor.

Thank you for your continued patronage to Jumeirah Beach Hotel. I am pleased to read that you had another wonderful stay with us and you were happy with the services provided by our colleagues. I am also very happy to hear that you liked our newly refurbished rooms which are styled with the family in mind, encompassing luxurious, modern, comfortable, beach inspired designs.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Jumeirah Beach Hotel.

Sincerely

Mahmoud Sakr
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 27, 2013

I stayed in a few places in Dubai and this is the definitely the best so far.. The room was beautiful with a fantastic view on the sea and on Burj el Arab, the beach is really nice - There are a few paths to go directly to the souk medinat.

  • Stayed: April 2013, traveled as a couple
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Thank Niki T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this reviewResponded May 4, 2013

Dear Guest,

Thank you for sharing your experience from your recent stay with us at Jumeirah Beach Hotel on Tripadvisor.

I am pleased to read that you enjoyed your stay with us and you were overall happy with the services provided at the resort.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Jumeirah Beach Hotel.

Sincerely

Mahmoud Sakr
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 27, 2013 via mobile

Last times we stayed at Atlantis and it felt like Spain on steroids, this time we decided to stay at jumeriah beach on our way back from Mauritius. Although the room was old it was big and comfortable . Our daughters loved the wild wadi water park and it is a quality operation. The private beach and pools were superb and the food at Latitude was outstanding ( don't go to beachcomber for breakfast yes it is quieter... For a reason).

Overall glad we decided on JBH and thank goodness we had pre paid for half board. Ask for an updated room but its not awful if you don't get one.
We will be back

1  Thank jadehana
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this reviewResponded April 28, 2013

Dear Guest,

Thank you for sharing your experience from your recent stay with us at Jumeirah Beach Hotel on Tripadvisor.

I am delighted to read that our team were able to manage your expectations and made your stay a memorable one.

I have noted your comment with regards to the rooms being outdated and I am pleased to inform you we have done refurbishment of some or rooms and will continue our refurbishment plan next year. Our newly refurbished rooms are styled with the family in mind, encompassing luxurious, modern, comfortable, beach inspired designs.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Jumeirah Beach Hotel.

Sincerely

Mahmoud Sakr
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 27, 2013

We went 4 years ago and opted to back to the same hotel this year. This is still a fabulous hotel. We went half board and the food in both Latitude and Beachcombers restaurants was a delight with a wide variety and great taste. Very handy having Wild Wadi water park right next door. Staff are all very welcoming and helpful. Great place for kids and adults. Hope to go again.

  • Stayed: February 2013, traveled with family
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1  Thank Furhan1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this reviewResponded April 28, 2013

Dear Guest,

Thank you for sharing your experience from your recent stay with us at Jumeirah Beach Hotel on Tripadvisor.

I am pleased to read that our team were able to manage your expectations.

The summer flavor package we have developed to enhance the overall good quality experience at Jumeirah Beach Hotel, and I am delighted to learn that you liked the offer. Your kind comment about our colleagues is highly appreciated. I have shared your comment with the entire team and they all are equally happy to hear that you had an amazing holiday with us.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Jumeirah Beach Hotel.

Sincerely

Mahmoud Sakr
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 26, 2013 via mobile

We stayed with our two children for five days in a club room. The room was nice but had not been set up for the two children. They brought in two full size single beds but did not move the sofa out so it made the room really tight on space. The views are amazing but the rooms themselves need updating.

The breakfast buffet in the hotel was excellent. The breakfast in the beach restaurant was not so good. Service was sometimes slow and the prices for food were verging on the ridiculous.

The access into wild wadi was great and the children loved this. Being able to charge things from the Madanat was great.

I am not sure we would return to this hotel for a while.

  • Stayed: November 2012
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1  Thank twoplustwoMidlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this reviewResponded April 28, 2013

Dear Guest

Thank you for sharing your experience from your recent stay with us at Jumeirah Beach Hotel on Tripadvisor.

Your invaluable feedback is important to ensure that we continually deliver the service Jumeirah Beach Hotel is renowned for and exceed your expectations for future visits. I was therefore concerned to understand that on this occasion we did not meet your expectations. Please accept my sincere apology for the inconvenience you have experienced during your stay. I have noted all your comments and passed on to the concerned managers to look into the matter and taking corrective action where required so that we exceed your expectations in near future.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Jumeirah Beach Hotel.

Sincerely

Mahmoud Sakr
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 26, 2013

Stayed for 3 nights, the spa was superb.
Good staff with great breakfast and brunch!
Had lots of good restaurants with very fresh seafood and face to the beach. All was fantastic, will be back with my family next year mabye!
Highly recommend!

  • Stayed: April 2013, traveled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
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1  Thank Micko0O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this reviewResponded April 27, 2013

Dear Guest,

Thank you for sharing your experience from your recent stay with us at Jumeirah Beach Hotel on Tripadvisor.

I am pleased to read that you enjoyed your stay with us and that you were happy with the services provided by our colleagues.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Jumeirah Beach Hotel.

Sincerely

Mahmoud Sakr
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Jumeirah Beach Hotel

Address: Jumeirah Beach Road | Umm Suqeim, Dubai 11416, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Top resorts Hotel in Dubai
#15 Romantic Hotel in Dubai
#23 Business Hotel in Dubai
#24 Family Hotel in Dubai
#25 On the Beach Hotel in Dubai
#49 Spa Hotel in Dubai
#64 Luxury Hotel in Dubai
Price Range: $285 - $1,169 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jumeirah Beach Hotel 5*
Number of rooms: 618
Official Description (provided by the hotel):
Jumeirah Beach Hotel is located directly at the Arabian shores. All rooms and suites feature seaviews, the latest technology and complimentary Wi-Fi. Guests receive unlimited complimentary access to Wild Wadi Waterpark and Sinbad's Kids Club. Talise Fitness with its tennis courts, watersports, gym, climbing wall and Spa offers an exceptional leisure experience for all the family. 21 restaurants, bars and lounges are renowned for genuine, true hospitality. ... more   less 
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Also Known As:
Jumeirah Beach Resort
Jumeirah Beach Hotel Dubai
Beach Dubai Hotel Jumeirah

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