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“Total perfection from check in until check out”

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Jumeirah Beach Hotel
Ranked #57 of 540 Hotels in Dubai
Certificate of Excellence
Cumbria
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Total perfection from check in until check out”
5 of 5 bubbles Reviewed May 14, 2012 via mobile

I have just returned home today from a fabulous 5 night stay at JBH. Myself and my sister (birthday treat!) stayed half board which is most recommended as this includes breakfast and either lunch or evening meal (drinks with meals extra, although are included with breakfast).After arriving at the hotel around 12.30 am (weather still in 30's) we were greeted by the doormen,suitcases taken care of and quickly delivered to room after a speedy, exceptional friendly and welcoming check in.We were given a newly refurbished room on the 19th floor ( room 1902) with fantastic views of the Burj Al Arab. The newly renovated rooms are pure luxury - beds so comfortable,clean Egyptian cotton bed linen, towels, toiletries are replaced every day.We ate in latitude for breakfast daily,Waterfront,Palm Court,La Veranda and Go West in the evenings.All staff throughout are so friendly and will stop to talk to you and even remember your name! They are very attentive without being intrusive and nothing is too much trouble for anyone.Excellent hospitality in every department....fabulous! Thank you everyone :-)

Stayed May 2012, traveled with family
Helpful?
2 Thank LuxuryloverCumbria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this review, May 15, 2012
Dear Guest,

Thank you for sharing your experience from your recent stay with us at Jumeirah Beach Hotel on Tripadvisor.

I am pleased to read that you enjoyed your stay with us and that you were happy with the services provided by our colleagues. I am also happy to hear that we became a scenery of your Birthday celebration, wish you a very happy belated Birthday. Thank you for mentioning so many positive elements about the resort. Your kind comment about our colleagues is highly appreciated and I have shared your comment with the entire team and they all are very happy to hear they made your stay a memorable one.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Jumeirah Beach Hotel.

Sincerely

Mahmoud Sakr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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5,054 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (1,134)
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English first
Cardiff, United Kingdom
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed May 13, 2012

This is a bit of an out of date review as we last went to Dubai in May 2010, but it was our third stay at the Jumeirah Beach Hotel. We had a free half board upgrade on that visit which made the costs a bit more affordable, looking at the prices now they are astronomical so I'm afraid we won't be visiting again.
The free access to the Waterpark is good, but the Waterpark is too small and got packed out with day visitors quickly. We also visited the Aqua park at the Atlantis Hotel on the Palm, this was less busy probably because it was so expensive but alot more to do and well worth a visit. If the prices are similar might worth staying at the Atlantis instead of the Jumeirah beach. One cost saving tip I found was to buy drinks, crisps etc from the small store in the side street just to the left of the hotel- 50p for 500ml bottle of pop instead of three quid in the hotel made a difference, but I suppose if you gonna pay the prices now to stay at the hotel you're not gonna be bothered about savings a few quid on drinks.
We did not do the desert safari this time as we had done it twice before but would recommend anyone visting Dubai to go this excursion. The drivers are amazing over the sand dunes and the barbecue and entertainment at the end of the trip is excellent.
In summary a great hotel but way too pricey especially now the credit crunch/recession has effected many.

Room Tip: All rooms are good so any room will be just as good as the other
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  • Stayed June 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kam s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
67 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
5 of 5 bubbles Reviewed May 10, 2012

We stayed for three nights and was amazed with the service we received from all the staff. From check in till check out they were friendly, helpfull and always smiling. The Jumeirah group always makes it clear that they are DIFFERENT and believe me they are!. Service is almost non-existant in the UAE but the Jumeirah group ensures they are different. This clearly shows the type of management they have. Our check in was quick - the best we've received so far at any hotel. We were accompanied to our hotel and everything was explained to us. WOW - the few was amazing! the room spacious and clean. The hotel offers is big variety of restaurants to choose from - be warned - they are expensive! If you are on a budget i suggest you rather take your family to the nearby Emirates Mall for dinner. Breakfast was great - again the buffet style had a lot to choose from. The buffet is spread over a large area which is great so you don't have to stand in long queues to get your eggs made etc. It was my daughters 3rd birhday and we were surprised to get back to our room to find a birthday card, small cake and some sweeties for her to enjoy. It is these small things that makes you different again. Entrance to the waterpark is free. The kids enjoyed the waterpark. The only negative thing about the waterpark is the long queues. After the second day the kids rather wanted to swim at the hotels swimming pool than to stand in a queue again for 45 minutes to get on a ride. this was a big disappointment. Will I go again to this wonderful hotel? I don't know! It is amazing but defintely overpriced. This is a hotel you have to visit once. From a price point of view you can find many excellent affordable hotel in Dubai. If they made their tariffs more affordable I'm sure people will visit them more often. We stayed more than once at the close by Atlantis The Palm Hotel for far less and they also have a waterpark.

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank George123R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this review, May 12, 2012
Dear Guest,

Thank you for sharing your experience from your recent stay with us at Jumeirah Beach Hotel on Tripadvisor.

I am pleased to read that you enjoyed your stay with us and that you were happy with the services provided by our colleagues. We are also happy to hear that we became the scenery of your daughter’s birthday and she was happy with the amenities and sweeties provided by us on this occasion. Your gracious comment about our Brand Promise – “Stay Different” is highly appreciated. We consistently strive to maintain our service on the highest level, please rest assured I have noted your comment about the price and will continue to work to improve our services and product.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Jumeirah Beach Hotel.

Sincerely

Mahmoud Sakr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Islamabad, Pakistan
Level Contributor
62 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed May 7, 2012

I switched my accommodation from another hotel to this one & my, was it a magnificent one. Everything was superb except one thing that the bathroom appeared to be a little short of wanting of space but then perhaps it was only for a standard room. Lawns & pools were well kept. Staff was courteous & food was excellent. The whole facility was always immaculately clean & the aura one experiences on entering can only be felt when you do it physically.

Room Tip: I was attending Arab Health, so the only disadvantage that I had was the extra time consumed in gett...
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  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Zubair A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this review, May 12, 2012
Dear Guest,

Thank you for sharing your experience from your recent stay with us at Jumeirah Beach Hotel on Tripadvisor.

I am pleased to read that you enjoyed your stay with us and that you were happy with the services provided by our colleagues. Your gracious comment about our colleagues is highly appreciated and the team is very happy to hear that you have enjoyed your stay with us.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Jumeirah Beach Hotel.

Sincerely

Mahmoud Sakr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
dublin
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed May 7, 2012

Amazing family hotel from rooms to facility's. Loads to do for the family all day and superb restaurants at night. Great views of the Burj. Can't wait to return!

Room Tip: Executive club worth the extra
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  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DublinRossm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this review, May 12, 2012
Dear Guest,

Thank you for sharing your experience from your recent stay with us at Jumeirah Beach Hotel on Tripadvisor.

I am pleased to read that you enjoyed your stay with us and that you were happy with the services provided by our colleagues.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Jumeirah Beach Hotel.

Sincerely

Mahmoud Sakr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed May 2, 2012

This Hotel,JUMEIRAH BEACH--aint got exact words to describe this hotel...Was simply just dream land where i enjoyed the most with my partner my stay in dubai where we went for 14days and stayed in 6 diferent hotels! For me this hotel and this part of that holyday was simply amazing and the best! Its location,hotel service,cleanliness,food,view all was just imacular!
I remember being in its water park and being in the wave pool where on one side was the jumeirah hotel and on the other side was the burj hotel and just there beside me i had my partner;-) . that view and moment was just so nice!
Also there is a private beach of the burj hotel of which the guest of jumeirah can use too:-)
Evening time is so nice as there is a lot to see aroud and there are so many nice things to see around and where you can eat too:-P.
Was a memorable trip and stay in this great,big and amazing hotel!

  • Stayed June 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank ranirahul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this review, May 6, 2012
Dear Guest,

Thank you for sharing your experience from your recent stay with us at Jumeirah Beach Hotel on Tripadvisor.

I am pleased to read that you enjoyed your stay with us and that you were happy with the services provided by our colleagues. Thank you very much for the very detailed feedback and mentioning so many positive elements about the resort. Your kind comment will serve as an added inspiration for the team to maintain the highest level of service in all aspects.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Jumeirah Beach Hotel.

Sincerely

Mahmoud Sakr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
tehran
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 30, 2012

wonderful and fantastic hotel excellent location and great beach.

  • Stayed August 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mehdi m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JBH_Management, General Manager at Jumeirah Beach Hotel, responded to this review, May 2, 2012
Dear Guest,

Thank you for sharing your experience from your recent stay with us at Jumeirah Beach Hotel on Tripadvisor.

I am pleased to read that you enjoyed your stay with us and that you were happy with the services provided by our colleagues.

Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Jumeirah Beach Hotel.

Sincerely

Mahmoud Sakr
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Jumeirah Beach Hotel

Property: Jumeirah Beach Hotel
Address: Jumeirah Beach Road | Umm Suqeim, Dubai 11416, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Top resorts Hotel in Dubai
#15 Romantic Hotel in Dubai
#20 On the Beach Hotel in Dubai
#23 Business Hotel in Dubai
#24 Family Hotel in Dubai
#42 Spa Hotel in Dubai
#53 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Jumeirah Beach Hotel 5*
Number of rooms: 618
Official Description (provided by the hotel):
Jumeirah Beach Hotel is located directly at the Arabian shores. All rooms and suites feature seaviews, the latest technology and complimentary Wi-Fi. Guests receive unlimited complimentary access to Wild Wadi Waterpark and Sinbad's Kids Club. Talise Fitness with its tennis courts, watersports, gym, climbing wall and Spa offers an exceptional leisure experience for all the family. 21 restaurants, bars and lounges are renowned for genuine, true hospitality. ... more   less 
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Also Known As:
Jumeirah Beach Resort
Jumeirah Beach Hotel Dubai
Beach Dubai Hotel Jumeirah

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