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“7 star hotel, 7 star service, well said”

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Burj Al Arab Jumeirah
Ranked #30 of 556 Hotels in Dubai
Certificate of Excellence
Reviewed July 23, 2014

7 star hotel, 7 star service, well said.. just wonders full! I'm a hotel professional but this is more than luxury.. fabulous service.. prompt response to any complaint.. well maintained facility.. congrats! Best in Dubai

Room Tip: any suite!
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  • Stayed: July 2014, traveled as a couple
    • Value
    • Location
    • Service
Thank Ashvind R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,654 - 1,660 of 4,360 reviews

Reviewed July 23, 2014

Superb opulent experience , absolutely worth the money! Attentive friendly staff, delicious food and just pure luxury!! I'll certainly be back! First visit to Dubai and they treated us like royalty, certainly worth a visit people!

  • Stayed: April 2014, traveled with family
    • Location
    • Cleanliness
    • Service
2  Thank charlene1873
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 22, 2014 via mobile

I am a Dubai resident and heard a lot about this Iconic hotel. I booked lunch at Al Iwan restaurent for my family & guests (Not for food) but to have world class experience.
Booking procedure: My call quickly connected to F&B and based on my preference (I am pure vegetarian), they recommended Al Iwan which is on First floor.
Time: Thy tool almost 10 minute to take my booking which is worth as they explained everything from Menu, dress code, options available for Veggie etc
Food: It was perfect, to our surprise their Chef met us personally and ask their staff to serve Indian food specially prepared for us.
Price: Expensive but worth spending
Views from Restaurent: Amazing
Overall experience: Since we had confirmed booking, we got 7 star treatment start from entrance, also got a chance to view the hotel from lobby and certain area.

Stayed: January 2014
3  Thank SureshBhura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2014

Went for afternoon tea and it was a great way to spend an afternoon. The hotel is beautiful and you feel very special as soon as you walk through the door. All of the staff are very friendly & helpful.
The whole experience was fantastic, from the elevator ride to the Sea View Bar to the tea itself, you just couldn't fault it.
We were seated at an outer table by the window with spectacular views. The seven courses were beautifully presented & tasted delicious. The service was second to none and the staff were very knowledgeable and attentive. This does seem expensive but it is worth every penny & I'd definitely recommend it.
We were there as part of a special wedding anniversary holiday and this was highlighted with the presentation of a beautiful red rose for me & my husband got lovely cake.
Loved every minute and would like to thank everyone at the Sea a View Bar for making it so special.

  • Stayed: July 2014, traveled as a couple
    • Cleanliness
    • Service
3  Thank PamBeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 19, 2014

This was such a wonderful experience to have afternoon tea at this 7* hotel. It just oozes luxury as soon as you walk in. Savour this visit because it's not something you do every day. It's quite expensive but well worth the experience. The staff were so attentive and saw to our every need. We were shown to a window table so had just the best view of the Jumeirah Beach hotel and the coastline. You don't need anything to eat before you go, just enjoy the delicious treats offered. Well worth a visit. An experience to behold. Enjoy.

Room Tip: Only had afternoon tea at this hotel, but I would imagine every room in this hotel is top-class!!
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  • Stayed: February 2014, traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
5  Thank 19KGH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 19, 2014

After looking forward to staying at the Burj Al Arab, we were certainly not disappointed in any way. On arrival at the hotel we were immediately greeted from our transport by our name, welcomed with refreshments and taken straight to our guest suite without having to check in at reception. We were introduced to our butler on our way to our suite and were checked in when we entered our suite. Check in was smooth and painless, followed by a tour of the suite and facilities. We booked into a panoramic suite which was very impressive. Upstairs was the bedroom suite with magnificent bathroom and dressing area. The bed was a comfortable king sized bed with hide away TV. The bathroom had a huge shower area with rain shower and a two person whirl pool bath.

Downstairs had a little office area, huge living room area, a bar area and a cloakroom. All of this was surrounded by wall to ceiling windows which gave a wonderful view of Dubai and the Gulf.

The service was impeccable, the butler was always on call and quick to respond and every evening a bubble bath was prepared for us. Nothing was too much trouble. There are no faults we could mention. Check out was as easy as check in, so no lining up at a reception in the lobby. This was one of the best experiences we have ever had in our many travels and would have no hesitation in returning or recommending this fabulous hotel and wonderful staff.

One key point that we found very impressive was that the butlers always knew who you were and which room you were staying at which gives that personal touch.

  • Stayed: June 2014, traveled as a couple
    • Location
    • Rooms
    • Service
2  Thank Travel_Hopper2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2014

What an amazing hotel, I have been here twice now and it is faultless. The surroundings inside and out are just amazing which is why it holds the accolade of being the best hotel in the world. The afternoon tea is delightful with a string quartet playing in the background which is just exquisite. The sky bar offers amazing views of Dubai seeing some iconic landmarks. The staff are extremely tentative and polite. Go and visit, even if it's for a meal or afternoon tea but remember you have to book in advance.

Stayed: August 2013, traveled with family
4  Thank Topcattce5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Burj Al Arab Jumeirah

Address: Jumeira Road | Umm Suqeim 3, Dubai 74147, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 On the Beach Hotel in Dubai
#12 Business Hotel in Dubai
#16 Family Hotel in Dubai
#23 Spa Hotel in Dubai
#24 Romantic Hotel in Dubai
#28 Luxury Hotel in Dubai
Price Range: $1,721 - $3,742 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Burj Al Arab Jumeirah 5*
Number of rooms: 202
Official Description (provided by the hotel):
The distinctive sail-shaped silhouette of Burj Al Arab is more than just a stunning hotel, it is a symbol of modern Dubai. Yet for all the wonder this stunning structure provides when you finally see it in person, it is the service within that really makes the Burj Al Arab so extraordinary. Repeatedly voted the world's most luxurious hotel, this magnificent destination offers you the finest service and facilities throughout - right down to an optional chauffeur-driven Rolls Royce. Burj Al Arab suite-only accommodation offers discreet check-in within your rooms, a private reception on every floor and a host of personal butlers, each a warm messenger of our unparalleled hospitality. Come and experience it for yourself. ... more   less 
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Also Known As:
Burj Al Arab Dubai
Burj Al Arab Rates
Seven Star Hotel Dubai
Burj Al Arab Hotel Dubai
Dubai Burj Al Arab
Al Arab Burj Hotel
6 Star Hotel Dubai
Burj Al Arab Price

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