Food is of high standard in room service and restaurants, although breakfast buffet is pretty average...(try Atlantis The Palm for a superb buffet)
For a supposed 7 star hotel, their accounts system is so poor that you have to sign room charge slip for a complimentary breakfast, and they promise to deduct from final bill... (It was deducted) but is that really most professional way to track guests usage of breakfast facilities? Make them sign 'false invoice charge' ... Poor procedure to force signature on incorrect invoice, so their accounts and audit dept get usage information... No follow up on my enquiry for status of Sirius membership, zero management feedback on above points when raised with junior staff... Pretty average service levels.. wifi service runs slow in suite on 7 th floor, had to use LAN cable, lobby music can be heard all evening from inside suite on 7th floor, so make sure you insist on higher floors for quiet evening.... Visually, the hotel is opulent and well maintained, pity the details are not well executed. Overall poor, my advice would be to get a signature suite at Atlantis The Palm..
- Official Description (provided by the hotel):
- The distinctive sail-shaped silhouette of Burj Al Arab is more than just a stunning hotel, it is a symbol of modern Dubai. Yet for all the wonder this stunning structure provides when you finally see it in person, it is the service within that really makes the Burj Al Arab so extraordinary. Repeatedly voted the world's most luxurious hotel, this magnificent destination offers you the finest service and facilities throughout - right down to an optional chauffeur-driven Rolls Royce. Burj Al Arab suite-only accommodation offers discreet check-in within your rooms, a private reception on every floor and a host of personal butlers, each a warm messenger of our unparalleled hospitality. Come and experience it for yourself. ... more less
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- Also Known As:
- Burj Al Arab Dubai
- Burj Al Arab Rates
- Seven Star Hotel Dubai
- Burj Al Arab Hotel Dubai
- Dubai Burj Al Arab
- Al Arab Burj Hotel
- 6 Star Hotel Dubai
- Burj Al Arab Price