This is a great hotel, some minor flaws, but very minor. We loved it.
We stayed for 14 days , over 2 bookings in the same month.
Now I will say the main reason we booked here is the price for the hotel was a bargain during Ramadan for a beach front 5 star resort. We found the cheapest prices for the hotel where actually on their own website!
FIRST THE ADVICE:
ONLY book the club rooms, you wont regret this. DO NOT book the breakfast package or the meal supplement. You wont want it or need it. Just get a club room.
THEN THEN BAD
The beds really kinda suck, they are soft and sagging, we stayed in 2 different rooms and both beds were soft, sagging and seem to have old mattresses on them were you can tell a thousand bums have slept, there is a obvious dent on each side and a big lump or rise in the middle. You will wake up sore... I promise.
great pool dont get me wrong, our first week there was only one pool open, no problem as it was quiet. BUT there are a lot of chair hogs at this hotel, they will go down at 8am or earlier mark their territory on a pool chair and then come back only at 2pm for a 20 minute swim! (ok not all were this bad). The staff didnt discourage this practice and they didnt clear the seats so you couldnt always tell what was available. ...
The pool has a severe lack of umbrellas for the amount of furniture, and this is really a big issue when its 45 c and sunny all day. There are many small umbrellas that only caste a shadow for one seat, and many many umbrellas broken or in really sad state of disrepair (rips, broken arms and wood jutting out). For a hotel like this you wouldnt expect to see ripped umbrellas.
Great idea, doesnt work in the summer. The pool is 90% in the sun all day. Needs some more shade peoples....then you you make more money from that sunken bar.
Swimming lessons.... they are held on Friday and Saturday 10am onwards in the busiest pool in the middle of everyone, its not something I would expect to see in a Ritz Carlton pool. So beware if you go to the pool on the weekend.
Whats open, whats not... whats available,
There were closed bars and restaurants , but we didnt know it, the website didnt tell us this also and none of the staff told us this. This will apparently change soon after renovations.
By the pool food and drink..
You can get food by the poolside, but you have to ask for it no one wants to really sell it to you, I really wish they would have menus on the tables, and how about happy hours. What type of resort doesnt have a happy hour anywhere!
ALSO Marriott rewards and the wifi
You MUST be a Marriott gold member to get the free wifi, nearly all hotels now in Dubai give free wifi in room,but sadly not the Ritz, if you arent a gold member you will be paying some ridiculous amount per day for internet access in room and by the pool.
The rooms, are great, they are big, the aircon cold and everything works perfect. The bathrooms are spectacular.
From the valet parking guys to the cleaners they are all friendly and will greet you by name... the staff are the asset of this hotel (actually the only exception to this was the lifeguards, some didnt speak english well at all, and they were really not that friendly which was out of place)
The club lounge is great, sure the food is a little repetitive (ok a lot), but its fresh and tasty and included in the room cost. For the most part the staff in the club lounge are exceptional in particular Claudia, Albert, Shamzat (sorry if its spelt wrong)... the guy from Kolkata (sorry cant remember your name) and most of the others.
We only ate in La Baie , we did lunch by the pool (see pic) which was great, we did lunch in the restaurant , the lunch food is great (its upmarket pub fare), and we did dinner there (very disappointing, dont do dinner its a kinda fake tapas thingy but really pricey for what it was which was the general consensus with other guests too)
We didn't eat at Splendido or Blue Jade, they are quiet pricey, and we didnt want to waste money on them in case it was disappointing like La Baie.
The hotel is located on JBR Walk, so there is a lot of competition just out front , there must be hundreds of restaurants within that 200m walkway. We did enjoy this hotel just for this location, we loved Trader Vics, they have great cocktails and happy hours , give it a try. there is also a Carrefour across the road in the apartment building for those little things....
I wouldnt hesitate to recommend this hotel to anybody, we really did have an amazing stay and will come back.
- Official Description (provided by the hotel):
- Experience The Ritz-Carlton, Dubai, and discover a private playground in the heart of the vibrant Dubai Marina District. With all the opulently decorated 294 rooms and suites enjoying garden and sea views at our hotel in Dubai, United Arab Emirates, this intimately luxurious resort situated on 350 meters of the pristine white sands of the Arabian Gulf is the perfect place to relax and indulge. Our hotel's leisure offering comes full circle at The Ritz-Carlton Spa where the ambiance radiates the traditions and warmth of an Arabian "Hammam", with an innovative urban twist. Approximately 35km from Dubai International Airport and 25km from the business and financial districts, the city's traditional souqs and tax free shopping malls, The Ritz-Carlton, Dubai is located on the prime white sandy beachfront of Jumeirah Beach Residence, adjacent to The Emirates Golf Club, world championship courses. ... more less
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- Also Known As:
- The Ritz-Carlton Dubai Hotel Dubai
- Ritz Carlton Dubai
- Dubai Ritz Carlton
- Ritz Dubai