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“superb stay”

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Movenpick Hotel & Apartments Bur Dubai
Ranked #104 of 561 Hotels in Dubai
Reviewed August 23, 2013

had the best stay here everyone was so friendly and the service was brilliant.they did everything to make sure we had a pleasant stay.room were cleaned everyday from house keeping Ramesh chinna he did a good job.the food was 5*food couldn"t fault it.i cannot wait to come back and visit it's going to be hard to top this holiday as dubai and this hotel was amazing thanks to everyone.

Room Tip: i really recommended to this hotel for amazing
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  • Stayed: July 2013, traveled as a couple
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Thank mitchell m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
meppinger, Executive Assistant Manager at Movenpick Hotel & Apartments Bur Dubai, responded to this reviewResponded August 29, 2013

Dear mitchell m,

Thank you so much for posting your review of your recent stay with us on TripAdvisor. It gives me great pleasure to read that you had a superb stay with us and that you recommend us as an excellent place to stay while in Dubai. Thank you for your kind words pertaining to our service team and Ramesh in particular. I will certainly share your feedback with the entire team and we will look forward to welcoming you back, hopefully very soon.

Sincerely,

Markus Eppinger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,661 - 1,667 of 2,483 reviews

Reviewed August 23, 2013

I wouldn't rate this hotel as 5 star, more likely a 4 star hotel. I stayed in a standard double room.

Pros
-I got this hotel relatively cheap ~$120USD (without breakfast) in august 2013
-staff were generally friendly and helpful. There were some that were less so, but I wouldn't say there were rude or unhelpful.
-Large rooms
-We arrived early and receptionist at the time, organised an early check in for us

Cons
-There must some sort of nightclub or disco, in or very near the hotel. If you are a light sleeper the noise and thudding bass can keep you up. I thought it was just once off the first night, but also happened the second night. Spoke to the receptionist the second night, but there wasn't anything they could do about it... they offered to move us the next day, but we would already be checking out at that point.
-Pool got very busy at ~9:30pm at night (this was during summer), couldn't really swim properly without hitting people
-Iron wasn't working
-Shower doors aren't designed well. When closed, water still gets out and leaks everywhere on the bathroom floor.

  • Stayed: August 2013, traveled as a couple
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Thank 99abc99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
meppinger, Executive Assistant Manager at Movenpick Hotel & Apartments Bur Dubai, responded to this reviewResponded August 29, 2013

Dear 99abc99,

Thank you so much for choosing the Mövenpick Hotel & Apartments Bur Dubai and I will certainly share your remarks with the entire team. I am happy to read that our team members efficiently assisted you and that we were able in confirming your early check-in. I am terribly sorry and concerned about the series of inconveniences you encountered throughout your visit. I have shared your feedback with the appropriate departments for internal review and improvements. I certainly hope that you will allow us another opportunity to provide you with a flawless experience. We will look forward to welcoming you back, should your travels bring you back our way.

Sincerely,

Markus Eppinger

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Reviewed August 20, 2013

The hotel was good food is excellent.staff are very helpful and kindly room was excellent my room attended (Ramesh chinna) is very talent person when he did my room i saw him working hard and nice.he did something different for other great work thanks for house keeping.

  • Stayed: August 2013, traveled as a couple
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Thank lisa j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
meppinger, Executive Assistant Manager at Movenpick Hotel & Apartments Bur Dubai, responded to this reviewResponded August 25, 2013

Dear lisa j,

Thank you so much for your review of your recent stay with us. I am delighted to read that you enjoyed your stay with us at the Mövenpick Hotel & Apartments Bur Dubai and I like to thank you also for your kind words pertaining to our service team. I will share your kind remarks with the entire team and Ramesh and they will be pleased to read of your acknowledgement of their efforts to meet and exceed our guests' expectations. We look forward to our next opportunity to serve you when your travels bring you back our way.

Sincerely,

Markus Eppinger

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Reviewed August 18, 2013

nice environment, staff are very polite and considerate. very good breakfast, excellent service,really having a great stay there.location is convenient to any scenic spot .i will still choose this hotel if i visit dubai again someday in the future.

Room Tip: any room will be ok
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  • Stayed: December 2012, traveled with family
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Thank Jennifer_2311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
meppinger, Executive Assistant Manager at Movenpick Hotel & Apartments Bur Dubai, responded to this reviewResponded August 25, 2013

Dear Jennifer_2311,

Thank you so much for visiting us again at the Mövenpick Hotel & Apartments Bur Dubai. It gives me great pleasure to read that you had an excellent and great stay with us mainly due to our guest service and the hotel amenities. Your feedback is highly valued and appreciated and we will look forward to our next opportunity to serve you when your travels bring you back to Dubai.

Sincerely,

Markus Eppinger

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Reviewed August 18, 2013

the hotel is nice and our stay was enjoyable. we had good room service - thanks goes to Viju who did good job in housekeeping & cleanness- and restaurant team had smiley face and very helpful.

generally I like my stay in Movenpick

Room Tip: All rooms is OK
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  • Stayed: August 2013, traveled on business
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1  Thank Abu-Sofian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
meppinger, Executive Assistant Manager at Movenpick Hotel & Apartments Bur Dubai, responded to this reviewResponded August 25, 2013

Dear Abu-Sofian,

Thank you for your review of your recent stay at the Mövenpick Hotel & Apartments Bur Dubai. I am delighted to read that you enjoyed your stay with us and that we were able in providing you with an enjoyable stay. We will look forward to welcoming you back should your travels bring you back our way.

Sincerely,

Markus Eppinger

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Reviewed August 17, 2013

Great place to getaway to the beach 15 minutes by hotel shuttle bus or taxi (30 Dhs.) CH Dubai Mall free shuttle bus from the hotel or a taxi (20-25 Dhs.). Service - very friendly service (restaurants, swimming pool, hotel). Sport and leisure - in hotel available: gym, swimming pool not too big but it is more than enough. The room - a large spacious, clean the SERVICE daily. In room mini-bar, free safe. Large bathroom (shower, bath).

Room Tip: Expedition to the concert fountains at CH. Dubai Mall, Dubai ski touring, sightseeing and dinner at...
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  • Stayed: September 2012, traveled as a couple
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1  Thank nonim00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
meppinger, Executive Assistant Manager at Movenpick Hotel & Apartments Bur Dubai, responded to this reviewResponded August 25, 2013

Dear nonim00,

Thank you so much for choosing the Mövenpick Hotel & Apartments Bur Dubai as your hotel of your stay during your trip to sunny Dubai and for taking the time to share your feedback on TripAdvisor. It gives me great pleasure to read that you had a pleasant stay and that you enjoyed the various facilities the hotel has to offer, especially our sports facilities and the free shuttle bus to Dubai Mall and the beach. We truly appreciate your feedback and will look forward to serving you again should your travels bring you back, either on business or pleasure.

Sincerely,

Markus Eppinger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 17, 2013

Having a great stay at the hotel and the service were quite professional. The house service was great and insightful. I had a consistent guest that went to details of my room with respect to service and cleanliness (Filton)

  • Stayed: August 2013, traveled on business
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2  Thank Tosin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
meppinger, Executive Assistant Manager at Movenpick Hotel & Apartments Bur Dubai, responded to this reviewResponded August 25, 2013

Dear Tosin A,

Thank you for sharing your feedback of your recent stay at the Mövenpick Hotel & Apartments Bur Dubai. I am delighted to learn that you have enjoyed your stay with us and that our team members, and Filton in particular, efficiently assisted you during your stay. We will look forward to welcoming you back, hopefully in the not far future.

Sincerely,

Markus Eppinger

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Movenpick Hotel & Apartments Bur Dubai

Address: 19 St | Oud Metha Area, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Business Hotel in Dubai
#47 Family Hotel in Dubai
#75 Romantic Hotel in Dubai
#92 Luxury Hotel in Dubai
Price Range: $106 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Movenpick Hotel & Apartments Bur Dubai 5*
Number of rooms: 312
Official Description (provided by the hotel):
Located opposite the American Hospital in Health Care City and only 10 minutes from a host of Key locations in the city; The Dubai Mall and Fountain, Burj Khalifa, DIFC, The World Trade Centre, Dubai International Airport, City Centre, Dubai Port and Dubai Creek, the Moevenpick Hotel and Apartments Bur Dubai is strategically placed for both your business and leisure requirements. ... more   less 
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Also Known As:
Moevenpick Hotel And Apartments Bur Dubai
Movenpick Hotel Dubai
Movenpick Dubai
mövenpick Dubai

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