Our's was a 4-nights stay at this hotel. The experience was good, nothing extraordinary though. The staff was friendly and cooperative, but would not go any extra mile. The in-room menu card had no veg/non-veg indications and consequently, we ended up ordering a non veg dish thinking it was vegetarian. When we called up the room service, they refused to change the dish and even charged us for it! Having worked for an esteemed hotel chain in India, my expectation in this situation was the hotel immediately replacing the dish with a vegetarian one. One dish is definitely not worth one (and eventually many) unhappy customer, hope my review helps the hotel understand this.
On the location bit, its convenient and well connected. Quite close to the airport, though a little far from some of the tourist destinations.
- Official Description (provided by the hotel):
- A four star property located on the well known "Bank Street" in Bur Dubai. The hotel features 125 guest rooms and suites with 3 restaurants including a pub. It is only a few minutes walk from major shopping centers, the old souks, Meena Bazaar, Dubai Museum and Khalid Bin Waleed Metro Station. Free bus shuttle to beach & major shopping malls is available. ... more less
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- Also Known As:
- 4 Points By Sheraton Bur Dubai
- Four Points By Sheraton Bur Dubai Hotel Dubai
- Four Points Bur Dubai
- Four Points Dubai
- Sheraton Dubai
- Four Points Sheraton Dubai
- Dubai Sheraton
- Dubai Four Points