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“Another fantastic stay”

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Four Points by Sheraton Bur Dubai
Ranked #154 of 545 Hotels in Dubai
Certificate of Excellence
jersey05
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Another fantastic stay”
Reviewed October 12, 2013 via mobile

Have returned from another stay at the hotel. Yet again it didnt disapoint. Fantastic service from all the staff nothing is too much trouble. great room, love that the pool area was never busy. Breakfast hits the spot perfectly. A lovely surprise gift from the hotel for my birthday helped make my day. Great location close to metro statiom so easy to get around. Will definatly be back.

Helpful?
Thank jerseyJersey05
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review, October 17, 2013
Dear jerseyJersey05,

We are so overjoyed to know that you had a fantastic stay in our hotel again. Here at Four Points by Sheraton Bur Dubai, it is always our aim to go the extra step to make our guest feel special.

Look forward to welcome you back soon.


Kind regards,

Sanjeev G
General Manager
Four Points by Sheraton Bur Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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929 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (172)
Date | Rating
  • Arabic first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
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  • Any
English first
Albuquerque, New Mexico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 4, 2013

it was awesome stay in UAE . the stay in four points bur dubai was awesome only the thing is it was not in a place for the good view but the service was really great. we enjoyed it. till the stay from check in to check out was awesome but i could not use my cash in dollars, it was like first time i found hotel not accepting cash in dollars but thank god i had visa card otherwise i would need to find other hotels. but anyways i like the place and people and service and the speed of turndown. will be back on feb or march again. see ya till then

Room Tip: its a good hotel to be in. no view but the better service. anyways i enjoyed the stay
See more room tips
  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rojesh1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review, October 9, 2013
Dear Rojesh1,

Thank you for sharing your feedback. We are delighted to know that we met your expectations when it comes to location and service.

We have noted your comment about the payment in dollar. Here at Four Points by Sheraton Bur Dubai, we do have a currency exchange facility hence you are always welcome to pay in Dollars at our Front Office.

We look forward to welcome you back next year!


Kind regards,

Sanjeev G
General Manager
Four Points by Sheraton Bur Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Dellhi
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed October 3, 2013 via mobile

This hotel is a steal at these prices. One sold book this for its accessibility to WTC be coz of the metro stations near by. Fantastic rooms...fantastic staff. Although the room window was right opposite the LCD...still the rooms and bathroom was awesome. My compliments to the hotel staff.

Decent pool...and fantastic food. I will book this whenever I go back to dubai.

Stayed September 2013, traveled solo
Helpful?
2 Thank mayankk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review, October 7, 2013
Dear mayankk,

We appreciate your compliments about our hotel and our staff. Here at Four Points by Sheraton Bur Dubai, customer service is amongst our top priority and we are pleased to learn that this did not go unnoticed.

We hope to welcome back soon.

Kind regards,

Sanjeev G
General Manager
Four Points by Sheraton Bur Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 2, 2013

A great place to stay.The only negative was the quality of the bath towels (very thin and not very absorbent). The manager has since assured me that this is in the process of being rectified. I would definitely recommend this hotel.

Room Tip: If you don't wish to stay at the Mall of the Emirates then this is a great alternative.
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Mike H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review, October 3, 2013
Dear Mike H,

We appreciate you taking time to provide your feedback regarding your stay with us. We have noted your concern about our bath towels and rest assured that we are already working on it to serve you better.

We look forward to welcome you back on your next visit.


Kind regards,

Sanjeev G
General Manager
Four Points by Sheraton Bur Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
66 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed September 30, 2013

On our way back to Australia from Spain/Morocco we stayed at Four Points by Sheraton at Bur Dubai for few days. Great location (close to almost everything and the metro station being a few steps away is so much helpful). We were impressed by the exceptional service the staff (both in the front desk/reservation as well as others). Our room was very well tastefully decorated and the bed was so comfortable.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Yasmin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review, October 3, 2013
Dear Yasmin K,

It is so rewarding to know that you felt “home away from home” during your last stay with us. We are glad that we met your expectations on location, facilities, food and most especially - the service.

Hope to welcome you back soon!


Kind regards,

Sanjeev G
General Manager
Four Points by Sheraton Bur Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
82 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed September 30, 2013

3 nights in this hotel. Great staff, all very helpful. We are SPG members, we were on the fifth floor. Good size rooms, comfy bed (pillows too soft tho). I didn't rate the breakfast too highly, but it filled the spot. We only had one dinner at the hotel which was in the English pub, which was plain and simple. Location suited our needs. We would return.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank austag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review, October 2, 2013
Dear austag,

Thank you very much for your review. We are delighted to know that you liked our room facilities and that you find our staff very helpful. I’ll make sure to share this flattering remark to my colleagues.

We look forward to welcome you back on your next visit!


Kind regards,

Sanjeev G
General Manager
Four Points by Sheraton Bur Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
32 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed September 28, 2013

A good 4 - 4.5 star experience in a nice central hotel 4 mins from metro station. Large clean rooms and a large king bed with modern amenities. Breakfast is pretty good. The one downside is probably the general sheraton low class toiletries but if you stay in sheraton or four points you will know what I mean. Bring your own shampoo and shower gel. Soap is hardly good. Though thisis outweighed by the excellent and truly world class Indian restaurant and entertainment. We have had a lot of curries and Indian food but the service, food and entertainment in the Indian restaurant is truly among the best in Dubai or anywhere else. This is the Indian district of Dubai, so we recommend this hotel for proximity and food at good value. All staff (except room service) very helpful.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChristopherHxxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FPSBurDubai, Manager at Four Points by Sheraton Bur Dubai, responded to this review, September 30, 2013
Dear ChristopherHxxx,

We appreciate the time you took to post your review of our hotel here in Tripadvisor. We are happy to know that you have enjoyed your time in our Indian restaurant, Antique Bazaar.

I have noted your concern about our toiletries and my colleagues in room service. Rest assured that this will be discussed with the corresponding department head for improvement.

We look forward to welcome you back


Kind regards,

Sanjeev G
General Manager
Four Points by Sheraton Bur Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Bur Dubai

Property: Four Points by Sheraton Bur Dubai
Address: Four Points By Sheraton Bur Dubai Khalid Bin Al Waleed Rd 113 | "Bank Street," Bur Dubai, Dubai 33196, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#99 Family Hotel in Dubai
#99 Romantic Hotel in Dubai
#108 Business Hotel in Dubai
#140 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Four Points by Sheraton Bur Dubai 4*
Number of rooms: 125
Official Description (provided by the hotel):
A four star property located on the well known "Bank Street" in Bur Dubai. The hotel features 125 guest rooms and suites with 3 restaurants including a pub. It is only a few minutes walk from major shopping centers, the old souks, Meena Bazaar, Dubai Museum and Khalid Bin Waleed Metro Station. Free bus shuttle to beach & major shopping malls is available. ... more   less 
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Also Known As:
4 Points By Sheraton Bur Dubai
Four Points By Sheraton Bur Dubai Hotel Dubai
Four Points Bur Dubai
Four Points Dubai
Sheraton Dubai
Four Points Sheraton Dubai
Dubai Sheraton
Dubai Four Points

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