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“Good Value in Dubai”

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Four Points by Sheraton Bur Dubai
Ranked #167 of 554 Hotels in Dubai
Certificate of Excellence
Reviewed June 12, 2013

Spent one night here on way back to Perth. Very clean, new hotel, spacious rooms, good beds, good service from mostly young staff and a great buffet breakfast. Pool is big enough to get some laps in and open till 9 or 10 at night.

All up with breakfast and nice snack meal at night in the cafe was under $A200 for the two of us.

Room Tip: As for Starwood Preferred suites, if you are a member.
  • Stayed: May 2013, traveled with family
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Thank KevinRobertPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this reviewResponded June 12, 2013

Dear KevinRobertPerth,

It gives us great pleasure that you had chosen the Four Points by Sheraton Bur Dubai for your stay.

Thank you for your words of appreciation and your feedback about the stay.

At the Four Points by Sheraton Bur Dubai Hotel, we believe in a value for money proposition for our guests and always strive to walk that extra mile to ensure a comfortable and relaxed stay. I am also happy to learn that you appreciated the facilities at the hotel and service.

We certainly look forward to the opportunity to welcome you back on your next visit.

Kind regards,
Sanjeev G
General Manager
Four Points by Sheraton Bur Dubai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (948)
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546 - 552 of 950 reviews

Reviewed June 10, 2013 via mobile

The hotel was fresh, modern and clean. We had rooms on the third and seventh floor. Housekeeping was great. The towels were changed every day. The toilet was spacious with a bathtub and toiletries and a hairdryer. The room was also spacious with double or twin beds. There was also a sofa with a table and desk with chair. Television worked great, however, most Arabic channels with few foreign including Animal Planet. Additional hospitality facilities: Ironing board, iron, safety deposit box, clock radio, free water bottles every day, free fruit every day.
The pool was great, in good size considering that it is not 100 guests by the pool. Also hot tub next to the pool. Free towels for the pool.
Portuguese restaurant is great.
Wifi is expensive, 35 AED = 1 hour and 50AED = 24 hours but it works great when you buy in the whole hotel area.
Free hotel shuttle to Jumeriah Beach Park and the Dubai Outlet Mall.
Wifi was too expensive. The breakfast was too expensive.
The area the hotel is located in was not good, there was nothing to do nearby. There were only supermarket and some shops nearby. The area was a real minus.

  • Stayed: June 2013
    • Value
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Thank MT87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this reviewResponded June 13, 2013

Dear MT87,

It gives us great pleasure that you had chosen the Four Points by Sheraton Bur Dubai for your stay. Thank you for your words of appreciation and your feedback about the stay.

Our hotel is located in the heart of the city. It is very close to some of the major attractions like the Dubai National Museum, Heritage Village, Gold Souk, Dubai Creek for taking the abra (i.e. water taxi – to go to the Deira side of the Creek). The Burjuman shopping mall and Meena Bazaar are just walking distance from the hotel.

Our guests have access to two metro stations within walking distance making it comfortable to move around the city. One of the stations is just a one minute’s walk from the hotel.

We have provided wifi in the lobby and public areas for our guests for free. Guests do have the option to have it in the room, this comes with a charge.

Regarding the breakfast being expensive, we have a buffet with a wide variety of items for breakfast including fresh juices, freshly prepared breads, croissants, cereals, flavoured yogurts, variety of hot and cold items, a live cooking station etc.

We certainly look forward to the opportunity to welcome you back in the very near future.

Kind regards,
Sanjeev G
General Manager
Four Points by Sheraton Bur Dubai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 30, 2013

I was in Dubai last week for a 5 day visit. These was my first travel to Dubai after a gap of 17 years. And Dubai has been changed to a real Dream world as far as it's look is concerned, Four Points is like located in one of the nicest place to be around with all things to do in walking distance. Airport is nearby, electronic markets, department stores, etc. The staff was excellent, very much helpful. Reception was cool. The only thing which was missing was Spa and Massage Parlor and they pointed out one across the street, Over all room were excellent and Mini bar was at its best. I would recommend the hotel to every friend of mine and if you just read my next part of Viceroy and Antique Indian Restaurant which are part of hotel then i guess you might want to try the hotel.

Room Tip: Try Antique Restaurant, you might love to see live Indian performances.
  • Stayed: May 2013, traveled on business
    • Value
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Thank sunnygohel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this reviewResponded May 30, 2013

Dear sunnygohel,

Thank you for sharing with us such a wonderful review about your stay.

The entire team at Four Points by Sheraton Bur Dubai feels proud and honoured to read your compliments.

Your recognition of our product, customization and service is appreciated by all of us.

It is our endeavour to provide our guests with the highest levels of service and comfort to make their stay memorable.

Our location is an added advantage as our guests have access to 2 metro stations within walking distance, making it very convenient to move about in the city.

Thank you once again and look forward to the pleasures of your continued visits.

Kind regards,
Sanjeev G
General Manager
Four Points by Sheraton Bur Dubai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 29, 2013

A centrally located good clean hotel.
Friendly Satff, Clean rooms.
Nice bar and Restaurant.
Easy availability of Dubai local taxi.
Near to Diera City Centre,Dubai Mall.
Overall Great Place,Value for Money.
Breakfast

  • Stayed: May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ArtzMumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this reviewResponded May 30, 2013

Dear ArtzMumbai,

Thank you for your feedback about your stay.

Your recognition of our product, customization and service is appreciated by all of us.

It is our endeavour to provide our guests with the highest levels of service and comfort to make their stay memorable.

Our location is an added advantage as our guests have access to 2 metro stations within walking distance, making it very convenient to move about in the city.

Thank you and look forward to welcome your back on your next visit.

Kind regards,
Sanjeev G
General Manager
Four Points by Sheraton Bur Dubai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 27, 2013

I've thought deeply and I have nothing negative to say about this hotel. The staff couldn't be friendlier, more efficient and more accommodating. The location is convenient enough to most tourist sites despite being in the suburbs and the in room amenities are stellar and quite modern. The concierge were very helpful in giving information and facilities to tourist attractions such as the complimentary shuttle to the Jumeirah beach. The hotel also provides two complimentary bottles of water daily in the rooms. Considering the hot temperature in Dubai, this is not an empty gesture.

On our final day, our flight was at midnight, but checkout was at noon. We decided to see more sights and have dinner at the Burj Al Arab before going to the airport. The front desk gave us late checkout till 1:30pm and allowed us access to the changing rooms at the gym to shower and change to our dinner clothes after touring the city.

Given how affordable the price was, this was the best value for money spent on a hotel I've experienced. Highly recommended.

Room Tip: Ask for rooms on the Executive floor. If they aren't fully booked, they'll upgrade you for...
  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Thank Kingsley E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this reviewResponded May 28, 2013

Dear Kingsley E,

It gives us great pleasure that you had chosen the Four Points by Sheraton Bur Dubai for your stay.

Thank you for your words of appreciation and your feedback about the stay.

At the Four Points by Sheraton Bur Dubai Hotel, we believe in a value for money proposition for our guests and always strive to walk that extra mile to ensure a comfortable and relaxed stay. I am also happy to learn that you have appreciated the facilities at the hotel and service.

Make sure you keep an eye on our Facebook page as it has all the latest happenings in the hotel.

We certainly look forward to the opportunity to welcome you back in the very near future.

Kind regards,
Sanjeev G
General Manager
Four Points by Sheraton Bur Dubai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 24, 2013

When looking for an affordable hotel during ATM, I chose Four Points because I had a successful stay with them in Malaysia. I made the right decision, though upon entry to the lobby I had some initial doubts. (It looks a bit tired, but the GM assured me they plan some upgrades).

The rooms are perfect in size, as well as the bathroom. But the BEST surprise is the bed. It is HEAVENLY! Truly not something I expected. I slept so well.

The Portugese restaurant Picante is also fantastic. Service was friendly and personable, and the food arrived very fast and very fresh. This is also an excellent choice if you LOVE garlic (or are dining solo). The breakfast, however, looked sad and uninviting.

WiFi was slow at best, but effective enough for me to check emails and send out documents.

The location is convenient between the green and red lines, without too long a walk from either, and Burjuman mall is very nearby.

This isn't a part of the city I stay in very often, but if I need to, I will absolutely stay here again.

  • Stayed: May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank zombiefluff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this reviewResponded May 26, 2013

Dear zombiefluff,

Thank you for the feedback.

Your recognition of our product, customization and service is appreciated by all of us.

It is our endeavor to provide our guests with the highest levels of service and comfort to make their stay truly memorable. The hotel is located in the heart of city is convenient for both business and leisure. Our guests have access to 2 metro stations within walking distance.

I have noted your comment regarding the breakfast and wifi and shall definitely have this looked into.

Make sure you keep an eye on our Facebook page as it has all the latest happenings in the hotel.

Thank you once again for your recognition & looking forward to the pleasures of your continued visits.

Kind regards,
Sanjeev G
General Manager
Four Points by Sheraton Bur Dubai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 23, 2013

A colleague and I stayed at Four points by Sheraton Bur Dubai from the 9th to 12th May 2013 and was disappointed with our overall experience at this hotel. I would rate it more 3 star than 4 star. The porter organised us a taxi to take us to the Marina and we were totally ripped off as the fair was more than triple the amount which we discovered later. I would like to warn visitors not to use the LEXUS taxis (which are unmarked) but to use the normal taxis which are clearly marked "taxi" and are plentiful. The twin beds in the room were lob-sided as the mattresses were obviously very used and not ever turned over so it felt as if you were going to fall out of the bed. All the towels in the bathroom were old and stained yellow and this was very off-putting. Sadly I would not recommend this hotel to anyone in the future.

  • Stayed: May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Rene H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this reviewResponded May 26, 2013

Dear Rene H.,

Thank you for sharing your feedback regarding your stay.

Thank you very much for the feedback about your stay with us at the Four Points by Sheraton Bur Dubai. Your comments on the various issues have been noted and will be rectified. We however will be sending you a personalized email soon over your email id.

We look forward to welcome you back during your next visit and assure you of our best service at all times.

Kind regards,
Sanjeev G
General Manager
Four Points by Sheraton Bur Dubai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Bur Dubai

Address: Four Points By Sheraton Bur Dubai Khalid Bin Al Waleed Rd 113 | "Bank Street," Bur Dubai, Dubai 33196, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#99 Romantic Hotel in Dubai
#99 Family Hotel in Dubai
#108 Business Hotel in Dubai
#147 Luxury Hotel in Dubai
Price Range: $77 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Four Points by Sheraton Bur Dubai 4*
Number of rooms: 125
Official Description (provided by the hotel):
A four star property located on the well known "Bank Street" in Bur Dubai. The hotel features 125 guest rooms and suites with 3 restaurants including a pub. It is only a few minutes walk from major shopping centers, the old souks, Meena Bazaar, Dubai Museum and Khalid Bin Waleed Metro Station. Free bus shuttle to beach & major shopping malls is available. ... more   less 
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Also Known As:
4 Points By Sheraton Bur Dubai
Four Points By Sheraton Bur Dubai Hotel Dubai
Four Points Bur Dubai
Four Points Dubai
Sheraton Dubai
Four Points Sheraton Dubai
Dubai Sheraton
Dubai Four Points

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