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“Good service and location”

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Sheraton Dubai Creek Hotel & Towers
Ranked #45 of 545 Hotels in Dubai
Certificate of Excellence
Washington, DC
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Good service and location”
Reviewed November 3, 2012

This rather old fashioned hotel gives you solid service, a nice view of the Creek, and an excellent Indian restaurant. It may not be worth paying the extra fee for the club room as the club lounge is downstairs, next to the lobby, without a view, and with spirits only from 6 to 8.30 (An important factor coming from Saudi Arabia) We also did not get a newspaper. The airport pick-up and drop-off are a nice perk.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Amerloque
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachael L, Marketing Executive at Sheraton Dubai Creek Hotel & Towers, responded to this review, November 22, 2012
A good story is better shared!

Dear Amerloque,

Thank you for choosing to stay with Sheraton Dubai Creek Hotel & Towers and for taking the time to write a review.

It is great to hear that you enjoyed your stay with us including our solid service and nice views of the Dubai Creek. Thank you for also mentioning our award winning Indian Restaurant, Ashiana. It is great that you also got to experience our Sheraton Club Lounge, sorry that you did not receive a newspaper these can be found around the hotel in places such as the lobby, Club Lounge, concierge and business centre also for our guests staying in Club rooms they can be provided upon request. Kindly also be aware that the Club Lounge offers many other benefits to guests such as free in room High-Speed Internet Access, private check-in and check-out, snacks and non-alcoholic refreshments throughout the day in the Sheraton Club Lounge as well as complimentary airport pick-up and drop-off not to forget the Happy Hour which you mentioned.

Once again Amerloque thank you for writing a review on your experience. Our team at Sheraton Dubai Creek Hotel & Towers looks forward to welcoming you back in the near future. If you need any reservation assistance please contact the hotel directly or via our website. In the meantime however please keep an eye on our Sheraton Dubai Creek Hotel & Towers Facebook Page which will keep you up to date with all of our deals, reviews as well as upcoming events just to name a few

Stay connected,

The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (593)
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English first
Level Contributor
36 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed November 2, 2012

I normally stay the Jumeirah side of the Creek, but due to the Formula 1, coinciding with school half term, hotels were booked up. I have stayed here once before briefly. This side is much quieter and traffic is easy. Close to the Gold Souk which is good to go to. Good buffet style breakfast overlooking the Creek is very pleasant, especially at this time of year, as the weather is high 20s degC and outside tables are available. Rooms are nice and spacious. Bathroom could be updated to have separate shower cubicle rather than shower over bath. The pool is simple and can easily get overcrowded as not too big and not too many sun loungers. But overall, for Dubai, good value for money.

Stayed November 2012, traveled on business
Helpful?
Thank Les V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachael L, Marketing Executive at Sheraton Dubai Creek Hotel & Towers, responded to this review, November 13, 2012
A good story is better shared!

Dear Les V,

Thank you for staying with Sheraton Dubai Creek Hotel & Towers and for taking the time to write a review. We appreciate it!

It is great to hear that your expectations were met whilst staying with us in terms of our rooms which you found nice and spacious and Vivaldi, where you enjoyed breakfast. Thank you for also mentioning how close we are to the Gold Souk which is a great visit for travelers.

Our team at Sheraton Dubai Creek Hotel & Towers looks forward to welcoming you back in the near future. If you need any reservation assistance please contact the hotel directly or via our website. In the meantime however please keep an eye on our Sheraton Dubai Creek Hotel & Towers Facebook Page which will keep you up to date with all of our deals, reviews as well as upcoming events just to name a few

Stay connected,

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bogota, Colombia
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed October 28, 2012

I really enjoyed staying at the Sheraton Dubai Creek Hotel and Towers. The hotel is beautiful and the staff are very friendly. The room is very comfortable and the amenities such as free internet are greatly appreciated. I enjoyed their breakfast with many different selections. Airport pickup was well organized. I like how they email you ahead of your visit to confirm all your needs. I will stay here again.

Room Tip: Become a Starwood preferred guest and get a better room with elite status.
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ironfox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachael L, Marketing Executive at Sheraton Dubai Creek Hotel & Towers, responded to this review, October 31, 2012
A good story is better shared!

Dear ironfox,

Thank you for choosing to stay with Sheraton Dubai Creek Hotel & Towers and for taking the time to write a review providing other travelers with an insight into what to expect whilst staying with us.

We appreciate you taking the time to post such positive comments – it is always fantastic to hear that our guests have enjoyed themselves during their travels. It is great to read that you found the hotel beautiful, staff friendly and room comfortable. Thank you for your warm comments regarding the breakfast buffet which is held at Vivaldi.

ironfox, once again thank you for your review please rest assured that I will pass your warm compliments on to our team members. We all look forward to welcoming you back in the near future. For reservation assistance kindly contact the hotel directly or book online via our website. In the meantime however please like our Sheraton Dubai Creek Hotel & Towers Facebook page so that you can be kept up to date with any deals, offers, reviews as well as upcoming events.

Stay connected,

The Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
104 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed October 27, 2012

We have stayed in many hotels in Dubai and wanted to be close to the old Gold souk as we only had 2 nights as a stopover enroute to Australia. We had a creek view room which had a lovely view of the bustling creek. Good location if you want to visit the Gold souk. I think they have shuttle buses to one of the many shopping centres. We didn't use any as we know that taxis are very cheap.
Great buffet breakfast and nice pool, although not refreshing as it was about 40c when we were there. Would stay here again.
Only trouble is that after travelling through Russia, where wifi is everywhere. This hotel was charging an outrageous amount for it!

Room Tip: Choose the creek view room
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sandypink1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachael L, Marketing Executive at Sheraton Dubai Creek Hotel & Towers, responded to this review, October 31, 2012
A good story is better shared!

Dear sandypink1,

Thank you for choosing to stay with Sheraton Dubai Creek Hotel & Towers and for taking the time to write a review.

It is fantastic to read that you had an enjoyable stay with us! We are glad that you enjoyed the fantastic views of the Dubai Creek as well as the location being in close proximity to the Gold Souk. Thank you for also mentioning our buffet breakfast which is in Vivaldi. I will pass your warm compliments along to our chef.

Our team at Sheraton Dubai Creek Hotel & Towers looks forward to welcoming you back soon. If you need reservation assistance please contact the hotel directly or you can book online via our website. Please also like our Sheraton Dubai Creek Hotel & Towers Facebook page which will keep you informed of any deals, competitions, promotions as well as upcoming events.

Stay connected,

The Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lagos, Nigeria
Level Contributor
99 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed October 26, 2012

Stayed at the Sheraton on a business trip in October.

I must admit I was a bit worried about staying in Deira as it is the old part of Dubai but it was close to where I had business and the hotel made up for my stay.

I stayed in a club room on the 8th floor which gives you access to the club lounge (where you can get free access to snacks and drinks and then alchoholic beverages between 6pm - 8.30pm daily). Staying in the club room also offers complimentary airport pick-up and drop off.

The rooms are well spaced and some rooms though more expensive give you a wonderful view of the Dubai creek. There are lots of restaurants in the hotel where you can grab a meal and breakfast was quite good or maybe I should say above average. This also came free with my club room booking. I must add that that you avoid most of Deira's traffic because of the hotels location.

The only downside for me at the hotel was the delay in getting a taxi. sometimes it could take up to 20 minutes. If you are in a hurry you may be forced to use the hotels cabs which cost about 75% more. They are very comfortable Lexus Sedans but I will rather take a taxi. Also, the hotel needs to check the lifts. They always had some stale smell.

Other than these, I will recommend the hotel and please make sure you get a club room with the creek view. Its worth the price.

Room Tip: Get a room with a view of the creek.
See more room tips
  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Dupri00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachael L, Marketing Executive at Sheraton Dubai Creek Hotel & Towers, responded to this review, October 31, 2012
A good story is better shared!

Dear Dupri00,

Warm greetings from sunny Dubai! Thank you for recently choosing to stay with Sheraton Dubai Creek Hotel & Towers

We strive to provide all of our guests with a comfortable and pleasurable stay therefore it is great to read that you were able to experience this. We are glad to hear that you liked your room and took advantage of Sheraton Club Lounge which offers the latest in bedding comfort as well as many other benefits such as complimentary airport pick-up and drop off, complimentary snacks and non-alcoholic refreshments as well as happy hour. In regards to your comment regarding the lifts I will most definitely pass this on to the concerned department head so that it can be looked into further.

Thank you once again for your review. We look forward to welcoming you back soon. Therefore kindly contact the hotel directly or book online via our website. In the meantime however please like our Sheraton Dubai Creek Hotel & Towers Facebook page which will keep you up to date with all of the new happenings around the hotel from deals, offers, reviews as well as upcoming events.

Stay connected,

The Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, Egypt
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 18, 2012

I stayed in this hotel in July 2009 for a business trip, I made reservation throw expedia.com and the price was very good, I know that Dubai hotels are cheaper in summer, but the $100 per night was a great deal.
The hotel location on creek and the view are wonderful, you can see the whole creek and most of Dubai from the room window.
Breakfast was wonderful and included all varieties, The Japanese restaurant had the best Sushi I have ever tasted, and works on open buffet on Sunday nights.
I really enjoyed staying there, and would diffidently come back.

Room Tip: ask for a creek view room, a bit expensive but it worth every penny
See more room tips
  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank WaelG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachael L, Marketing Executive at Sheraton Dubai Creek Hotel & Towers, responded to this review, October 28, 2012
A good story is better shared!

Dear WaelG,

Thank you for choosing to stay at Sheraton Dubai Creek Hotel & Towers and for taking the time to write a review. We appreciate it!

We are glad to read that you enjoyed the location and the wonderful views. We are one of the only hotels actually on the banks of the Dubai Creek allowing us to have these magnificent, uninterrupted views. It’s great that you were also able to experience two of our restaurants; Vivaldi and Creekside. Creekside now offers an open buffet every night allowing you to eat as much as you can!

WaelG, have you already planned your next stay? Our team at Sheraton Dubai Creek Hotel & Towers would be delighted to welcome you back soon. Therefore kindly contact the hotel directly or book online via our website. In the meantime however please like our Sheraton Dubai Creek Hotel & Towers Facebook page which will keep you up to date with all of the new happenings around the hotel from deals, offers, reviews as well as upcoming events.

Stay connected,

The Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durham, United Kingdom
Level Contributor
88 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed October 17, 2012

My wife and I stayed overnight here on the way back from the Maldives to the UK to break our journey into more manageable stages. This hotel is only 15 minutes from the airport so an ideal choice.

On arrival we spent the afternoon around the pool which is small but fine for an afternoon. The staff were very helpful and pleasant in every respect. We eat in the Vivaldi restaurant and the food was good.

However, this was very much a business hotel and in need of an update, which is planned for next year. We were picked up and dropped off back to the airport very efficiently and in a very friendly manner.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Chris J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachael L, Marketing Executive at Sheraton Dubai Creek Hotel & Towers, responded to this review, October 28, 2012
A good story is better shared!

Dear Funkychicken12,

Thank you for choosing to stay with Sheraton Dubai Creek Hotel & Towers and taking the time to write a review.

It is always great to hear that our guests enjoyed their stay with us. We are glad that you were able to take some time to relax around the pool as well as enjoy the food in Vivaldi. In addition it is fantastic to hear that you found our team members helpful and pleasant in every respect.

Funkychicken12, we all look forward to welcoming you back in the near future. For reservation assistance kindly contact the hotel directly or book online via our website. In the meantime however please like our Sheraton Dubai Creek Hotel & Towers Facebook page so that you can be kept up to date with any deals, offers, reviews as well as upcoming events.

Stay connected,

The Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Dubai Creek Hotel & Towers

Property: Sheraton Dubai Creek Hotel & Towers
Address: Baniyas Road, 1/3 | P.O. Box 4250, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 Family Hotel in Dubai
#25 Business Hotel in Dubai
#30 Romantic Hotel in Dubai
#33 Spa Hotel in Dubai
#41 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sheraton Dubai Creek Hotel & Towers 5*
Number of rooms: 268
Official Description (provided by the hotel):
Sheraton Dubai Creek Hotel & Towers is a newly renovated 5-star landmark hotel, which for over 36 years has extended warm hospitality to discerning guests on the trade waters of Dubai Creek. The 268 guestrooms and suites provide a relaxing escape from the bustling city for both the business and leisure traveller. The fully refurbished and brand new rooms offer the perfect setting of style and technology. All guestrooms feature enhanced technology with a 42 inch LED television, media hub and WiFi, the signature Sheraton Sweet Sleeper(R) Bed, Shine for Sheraton bath amenities, in room safe, iron complete with ironing board, tea and coffee facilities and much more. The hotel offers a wide array of restaurant options to please all palettes, including Italian restaurant Vivaldi by Alfredo Russo, Indian restaurant Ashiana by Vineet and Creekside Japanese Restaurant. ... more   less 
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Also Known As:
Dubai Sheraton

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