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Al Sondos Suites
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Reviews (116)
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12 - 17 of 116 reviews
Reviewed July 29, 2012

Al Sondos is conveniently located to the airport. It is an older hotel. We were there during Ramadan, with that in mind the kitchen area worked well. We were able to have breakfast and lunch in the suite. The first thing I noticed is the grout in the bath needed a good cleaning, see picture. The curtains in the sitting and bedroom were missing hooks to attach to the rod and the sofa needed cleaning. I will say the cleaning person was good about making up our suite in the evening when we went out. When we would return the bed was made, fresh towels were left, the bath tub was cleaned and the kitchen was freshen up. Also, the hotel common area were well maintained. While attempting to print my boarding passes, the printer was not working, so I was unable to print. The front desk tried to print the boarding passes on their printer but were unable to. The staff was very helpful and when you called requesting anything they were prompt to response. But the small details were what were missing.

  • Stayed: July 2012, traveled as a couple
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1  Thank johnlh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohamed_Aghoury, General Manager at Al Sondos Suites, responded to this reviewResponded August 14, 2012

Dear Mr. Johnlh,

Thank you for your comments and we really appreciate for sharing your experience here on Tripadvisor.

After receiving your review, I was able to address your comments with responsible individuals from our team and revisit areas of concern.

Please know that we have taken adequate actions to ensure this problem does not occur again at our hotel and thank you for the bringing the matter to our attention.

Thanking you again for your feedback and we hope to welcome you back here in Al Sondos Suites by Le Meridien in the future.

Best Regards,
The Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 11, 2012

I've stayed at Al Sondos Suites twice over the years and both times the experience was very good. The rooms are clean and spacious, location stellar right by the Metro and Deira City Centre. A nice little touch are the paintings that depict Arabian scenes that are sprinkled in the rooms and hallways of the hotel.

The only thing I would have liked better is the speed of service and room cleaning. There were days that our room would not be done until after 5 pm and if we requested some household items, they'd come several hours later. Still, I will stay there again as there is value for money to be found.

ps. I love the beds!

Room Tip: If you are a non-smoker, choose a non-smoking room.
  • Stayed: April 2012, traveled with family
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Thank TikkiTalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohamed_Aghoury, General Manager at Al Sondos Suites, responded to this reviewResponded July 18, 2012

Dear Tikki Talk,

Thank you for your review of Al Sondos Suites by Le Meridien.

We are delighted that you enjoyed the quality of our apartments, the hotel decorations and our comfortable bed. Your comment regarding the slow response of our housekeeping service have been addressed to the concerned deparment and we will reinforce training to our teams so that this incident will not happen again in the future.

We look forward to the privilege of welcoming you on a future occasion.

Warm regards,

Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 10, 2012

Booked Twin Room but was given a Double Room instead. I didn't mind since the room is so spacious & my friend will stay only for one night & he slept in the couch.

The room as all the amenities for a long stay & great for families as well. The best part is the DUBAI METRO is just in it's Door Step so you don't have to worry about going further to other places.

It is also infront of the City Center Mall where you find every brand you also see in other malls.

Our room does not include Breakfast, but it was fine because if only cost USD20 each for a Buffet.

And if you are fond of souvenirs to take to your friends, don't buy in the tourist areas or malls, the building next to it is the DAY-TO-DAY Store, where you find all the bargains.

  • Stayed: June 2012, traveled with friends
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Thank Mannie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohamed_Aghoury, General Manager at Al Sondos Suites, responded to this reviewResponded June 11, 2012

Dear Mannie G,

Thank you for posting your feedback following on from your recent stay at Al Sondos Suites by Le Meridien, Dubai. We frequently receive positive comments about our wonderful location which being at the doorstep of Deira City Center Metro Station just opposite the mall and also I am happy to hear that everything was up to your satisfaction with our facilities and services.

I will make sure to you pass your kind comments to the rest of the team.

Thanking you again for your wonderful feedback.

We hope to welcome you back here in Al Sondos Suite by Le Meridien in the future!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 24, 2012 via mobile

pleasantly surprised: really large suites, metro stop right outside, city centre across street, great price, booked through Le Meridien. will definitely return.

  • Stayed: May 2012
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Thank noaer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohamed_Aghoury, General Manager at Al Sondos Suites, responded to this reviewResponded May 27, 2012

Dear Noaer,

I am happy to hear that everything was up to your satisfaction with our facilities and services. It also great to hear that you have enjoyed our location which is being at the doorstep of Deira City Center Metro Station is like favourite of almost of our guest. I will make sure to you pass your kind comments to the rest of the team.

Thanking you again for your wonderful feedback.

We hope to welcome you back here in Al Sondos Suite by Le Meridien in the future!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 13, 2012

I think the location of the hotel which is in front of City Center of Deira and being near metro Station is the best point and very good for shopping.

We booked a SPG room from directly Le meridien website and payed earlier. so the prices were so low us.

The hotel room was large and had full equipment from washing machine to toaster and it is very good for long stay in Dubai.

Room Tip: Choose SPG room ( starwood)
  • Stayed: January 2012, traveled on business
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Thank Harvey-Queensway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mohamed_Aghoury, Executive Assistant to the GM at Al Sondos Suites, responded to this reviewResponded May 6, 2012

Dear HashemH,

Thank you for your comments and we really appreciate you adding your experience here on Tripadvisor.

Noting your experience and showcasing our property certainly adds a value for our future guests. As you have mentioned our rooms are quite spacious with full of kitchen equipments and this works really well with many families. And to add on, our location is quite convenient accessible to shopping area and easy access to popular attractions. Metro station is also at our doorstep where most of our guest preferred to stay . Trust that your generous comments will be shared to the rest of the team.

Thanking you again for your feedback.

We hope to welcome you back here in Al Sondos Suites by Le Meridien!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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