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“Worst Hotel Ever”

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Regent Beach Resort
Ranked #426 of 540 Hotels in Dubai
Homestead, Florida
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Worst Hotel Ever”
1 of 5 bubbles Reviewed May 24, 2012

I stayed at the RBR in April 2012, and I regret ever stepping foot in it. I booked a two-week stay but had to check out after two nights given a host of problems. I won't detail all of them, but here's a sample: (1) the hotel car was an hour late picking me up at the airport; (2) the beds are as hard as rocks (I arrived having not slept in two days and still couldn't fall asleep in the beds...I tried a couple different rooms, but the beds are all poor quality); (3) the AC was broken in my room, and despite promises that'd it'd be fixed within an hour, it took all day; (4) I requested a wake-up call (because there's no alarm clock in the room--or anything else for that matter--my TV got one fuzzy channel) but the front desk folks forgot to provide my wake-up call; and (5) the on-site sales department representative is a religious extremist and tried to convert me to Islam during my hasty and early departure (made statements about all non-Muslims being dumb and justified terrorist attacks as legitimate acts of self-defense). All told, this was my worst ever hotel experience. Save yourself the hassle and skip this stinker.

  • Stayed April 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank KingBalian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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164 reviews from our community

Traveler rating
    30
    57
    28
    21
    28
See reviews for
34
39
15
13
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Worcester, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed March 2, 2012

We only had to spend one night - thank goodness - on our way to Bangkok. We were taken from Dubai airport to a seedy rear hotel entrance - we were tired after flying all night and knew we would have to wait until noon before getting our room.. OK we were allowed to leave our luggage and go for a walk to the beach - which was most uninteresting an then had to kill time. We were shown to the first room - which smelled strongly of heavy tobacco - we had to refuse as we had requested non-smoking. We then had to wait for another room which was not much better. It was freezing cod - like walking into a Cold store and had to open the windows to let warm air in. This is unthinkable in Dubai. We tried the lights and there was no masterswitch near the door. We then discovered it was at the side of the bed. Also there were wires taped up on the other side and we were horrified to think of the safety issues. We asked for the air Con. to be fixed and nobody knew how to fix it - so we switched the whole thing off. To have breakfast we requested for 4.30am and this was duelly delivered and was the best part of the experience. We then went on our way travelling.
The pictures shown on the portfolio do not seem quite the same as they promise - and this hotel is very shabby.

  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank margarets508
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Dubai hotels

Moscow, Russia
Level Contributor
33 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 bubbles Reviewed January 30, 2012

Location is excellent. Located near the center of Dubai, in the elite area. Relatively close to go before Nasser Square and to the main Mall (Dubai Mall, for example). There are shops on main street - Jumeirah.
Located on the first line. Prior to the public beach within reach. Located across the street. Beach, in principle, net. Water is remarkable.
Food so-so. Breakfast is standard. Bacon, sausage, sliced ​​fruit, Chicken-nagetsy, vegetables, cakes, tea and coffee. No major complaints. At lunch and dinner the same menu - and so every day. Salads are very sour and spicy - a unique feature of Arabic food

  • Stayed August 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bagin1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
47 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed August 11, 2011

Arrived at this hotel at about 1am, music was blaring from the resturant and our room was right next to it, although we asked for a quiet room! (???) really stuggled to get to sleep as it it continued until about 3am, the same happened the next night but as we were only there for 2 nights we just dealt with it!! Rooms were spacious and clean although the beds were like sleeping on a brick! Location was great, straight across from beach, if your looking for a cheap hotel and a short stay i would recommend it but for any longer i would defo pay extra for a higher star hotel!!

  • Stayed April 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank taliswoman1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Globe
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed July 22, 2011

Beware! My gf stayed at this hotel for a week. I booked the hotel for her using my visa card. When she arrived there, she even didn't have the physical card with her, it was with me. During her entire trip in Dubai she never used this card at any business there. The only UAE business who knew my card number details was this hotel.

A couple of weeks after her stay there, someone paid with my card for 5 different flights using my card details. All charges were in UAE dirhams (both myself and my gf were outside of UAE by then). The flights were booked with Emirates, Air Arabia and Air India. I wrote to the hotel telling them that someone among the staff has very likely stolen my card details but they didn't even bother replying. Waiting now on my bank to return my money.

Stayed June 2011, traveled solo
Helpful?
3 Thank Tvlller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed June 14, 2011

The hotel is near the beach . The staff are friendly. The room clean. The breakfast is terrible. Not much choice. It is kept in the open from 7.00am till 10am . Nothing is covered up so flies sit on all food. I complained but nothing was done about it. We found the taxis expensive so took buses and the metro. Highly recommended. The pictures of. The beach are deceiving makes it look like on the beach hotel.

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mohammedchuhan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cheltenham
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed May 27, 2011

On arrival receptionist very rude,Hotel full of Russians who were def the preferred guests,pool area filthy,rooms very dull and dark,and to top the lot got ripped of for 4 drinks we didnt have from the in room fridge,will not be back.

  • Stayed May 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank welltravelled050
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Regent Beach Resort

Property: Regent Beach Resort
Address: Road Street 39A | Jumeirah 1, PO Box 27160, Dubai 87075, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai > Jumeirah
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#16 Top resorts Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:3 star — Regent Beach Resort 3*
Number of rooms: 80
Official Description (provided by the hotel):
This unique beach resort consists of 80 elegantly designed Mediterranean styled rooms and suites. With recreational facilities and a spectacular sea view overlooking swaying palms and surrounding gardens.Just a 10 minute drive from Dubai international Airport, situated in the most prestigious and affluent areas of Dubai-the Jumeirah Beach Corniche is an ideal holiday spot, overlooking the sparkling blue waters of the Arabian Gulf. this Safe and sheltered beach offers plenty of sunshine and white sandy shores.A few minutes away from the city, the resort is within easy walking distance to several large shopping malls and comprehensive supermarket. ... more   less 
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Also Known As:
Regent Beach Resort Dubai
Regent Beach Hotel Dubai
Regent Dubai
Dubai Regent

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