Stayed for a week on a business visit. Booked by my company's local rep stating the reason as place near to eating joints (which is of course true).
The hotel is old, not well maintained, satellite TV channels are very limited (almost 2 or 3 hindi channels and 1 malyalam, that's it).
NEVER USE THE MINI BAR, not for cost. I had a guest and offered him a drink (as you can get liquor only in hotels and bars in Dubai). The supposed to be expensive drink that was kept in the MINI BAR was opened and contaminated (rather smelled urine). When I brought to the notice to the hotel manager with proof, they apologized and sent a fruit basket, but offered me not to charge us for that contaminated drink (how at all did they thought that they could bill and as a customer service waive that off).
Hotel lacks big time customer service, starting from the bell boy till the hotel manager, no one has any authority or say to do anything to a customer.
NOT A RIGHT PLACE FOR BUSINESS VISITS, can consider for other kind of visits may be due to cost.
- Official Description (provided by the hotel):
- Perfect for long stays or conducting private meetings, The Executive suite comes with a separate sitting area along with the bedroom, with a king-size bed & facilities include two plasma television, with satellite channels, mini-bar, hairdryer, safe deposit locker, bathrobes, bathroom slippers with all bathroom amenities, Wi-Fi internet facility, cord-less telephone, tea & coffee making facilities It is suitable for two adults & one child or three adults. ... more less
- Reservation Options:
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- Also Known As:
- Regent Palace Hotel Dubai
- Regent Palace Dubai
- Regent Dubai
- Dubai Regent