Last week eight of us girls landed up in Dubai for a fun trip and decided to stay in central and well known hotel. We had booked Dusit on Sheik Zayed Road in October itself and were looking forward to a fun trip.
I think it was a big-big mistake to book Dusit. They just did not offer anything they had confiremd and we asked for well in advance - neither they sent cars on time at airport, nor gave us rooms on one floor. They took two hours to check us in which I had never expereinced before and quite unheard of. No hotel charges in advance for room rent, all take your credit card as secutrity and you pay while chekcing out. But Dusit charged us in advance for all four rooms we had booked, THIS HAPPENED DESPITE OUR TELLING THEM TO CHARGE US AT END OF TRIP.
Their staff was so confused and rude that it made us feel as if they are doing us a favour!! Have you ever heard a five start hotel refusing to give you drinking glasses in room? Dusit did. And when we shouted at them and asked for General Manager, we had glasses in next five minutes.
And as any wise person would do to not spoil holiday - we checked out next morning and went to Melia. It took us only twenty minutes to check in and staff was so polite and concerned.
Dusit - NEVER AGAIN!!! ANYWHERE!!
- Official Description (provided by the hotel):
- Dusit Thani Dubai hotel combines the latest in luxury amenities with traditional Thai hospitality in all 321 superbly furnished rooms and suites providing the comforts expected of a luxurious international five star hotel.The Dusit Club Rooms and Dusit Grand Rooms are supported by the Dusit Club Lounge and offer additional facilities including complimentary breakfast, complimentary afternoon tea, non-alcoholic beverages all day, butler services, pressing and laundry facilities and limousine airport transfers.Seven food and beverage outlets offer a superb choice of dining options from Italian to Thai and the signature restaurant Benjarong is the first specialty restaurant to bring Royal Thai Cuisine to Dubai. ... more less
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- Also Known As:
- Dusit Thani Dubai Hotel Dubai
- Dusit Thani Hotel Dubai
- Dusit Dubai
- Dubai Dusit Thani Hotel