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“Highly recommended especially for easy shopping” 4 of 5 bubbles
Review of Dusit Thani Dubai

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Dusit Thani Dubai
Ranked #81 of 544 Hotels in Dubai
Kampala, Uganda
Level Contributor
108 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Highly recommended especially for easy shopping”
4 of 5 bubbles Reviewed January 23, 2013

Excellent service-minded staff. Love the Thai music show in the lobby it brings a nice atmosphere. The rooms are excellent. Had a nice view of Burj Khalifa in the sunrise with the whole place lighting up the sky.

Due to work I have stayed in quite a number of hotels all over Dubai. Based on price, location and service this is definitely a good choice.

  • Stayed January 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank expatswe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DusitThaniDubai, Manager at Dusit Thani Dubai, responded to this review, January 27, 2013
Sawasdee Krub Khun Expatswe,

Thank you for choosing to stay with us and for taking time in letting us know that you had a great stay. We certainly hope to host you again in one of your many trips to Dubai and we can guarantee you that our rates considering our location, service and newly refurbished rooms would be worth it.

As a Thai hotel, we love to showcase our Thai culture and our daily performance in the lobby definitely offers everyone a taste of the culture and hospitality.

Please let us know if we can be of any assistance in the meantime and from all of us here at Dusit Thani Dubai, Khob Khun Krub!

Yours sincerely,


Leon Salinel
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,834 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (465)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Sheffield, United Kingdom
Level Contributor
83 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed January 22, 2013

I have visited Dubai many times over the years for business and pleasure and this time I stayed in the Dusit Thani hotel on business and was welcomed warmly by the staff and reception. At check-in I was told that I was being upgraded to a two bedroom suite which I thought odd as I was travelling alone. The room was very nice with 2 bedrooms, 2 bathrooms (one being on suite to the main bedroom ), a living area with dining table/chairs and a small kitchenette. The room was on the 10th floor and had great views of The Address and the Burj Khalifa. The location of the hotel was great being on Sheik Zayed Road and the metro station (Financial Centre) was 5 minutes walk down the road towards Dubai centre where you pass several resturants and cafes.
I love that the staff always greet you in Thai style and have a smile for you. There is a lovely lady that plays the Thai khim (stringed instrument which is played with bamboo sticks) in the lobby several times a day which I love listening to. Also each eveing just before 7pm, a couple of ladies perform a short Thai folk dance to music which is also lovely to watch.
The resturants and bar are located on the 24 floor which have a great view of the city. Which leads me onto the disappointing breakfast buffet that is offered each morning. It isnt so much what they are offering that is disappointing but the quality and freshness of it.I found the buffet a bit dried out and stale even when I arrive at the begining of the breakfast time. So its a bit expensive if you end up just having a bit of fruit and toast. There is an omlette station where you can order an omlette or other egg dishes but even then I find them uninspiring. I have had better hotel breakfasts and maybe Dusit should look at the competition to see what can be done to improve matters.
I would recommend this hotel and would like to think that I would return to stay again the next time I'm in town.

  • Stayed January 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank smileycamel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DusitThaniDubai, Manager at Dusit Thani Dubai, responded to this review, January 27, 2013
Sawasdee Krub Khun Smileycamel,

Thank you for choosing to stay with us and for the time spent in letting us know of your experience. As a Thai hotel, it is our tradition to welcome our guests with a "Wai" and you may see the resemblance of it and the shape of the building. We are happy to note as well that you enjoyed our Thai entertainment in the lobby and the Thai traditional dances in the evening.

We are fortunate to be running full in our deluxe rooms and thank you for accepting to be given a 2bedroom with an amazing view of the Burj Khalifa. The hotel location is one of our many unique points as it is central to many of the touristic destinations of Dubai, the metro, DIFC and various restaurants and cafes.

Noted your comments on the breakfast offering and thank you for that. We thrive by understanding what our guests want and we improve by listening to their valuable comments. We are currently reviewing our menus including further improvements in our outlets on the 24th floor.

We would be delighted to have you back in the hotel in the near future and in the meantime, please let us know if we can be of any further assistance.

Yours sincerely,

Leon Salinel
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed January 16, 2013

The Dusit Thani Sheik Zayed Rd. is in a great spot if you don't need to be on the beach. It is an approximate 5 min. walk to the metro which takes you to the malls, the souks, close to the beach and the airport. The hotel also has a shuttle that takes you to nearby Dubai Mall but in my opinion it's better to take the metro one stop, short trip ticket, and use the enclosed walkway from the station to the mall. Streets are not conducive to walking and transportation by car by necessity goes in convoluted routes. The rooms at Dusit Thani have plenty of room, are well appointed, clean and the staff is very accommodating, sincerely trying to make your stay pleasant. I did have a problem with the concierge and a tour, which I easily remedied myself, but when advised of the problem the hotel manager took quick action and more than made up for it. They also run a shuttle to the beach but it is at a specific time. You can take the metro instead to Dubai Marina and walk about 15 minutes to the beach. Taxis are also cheap to take. Our one week stay was in January so the temperature was 25C 75F which made for easy walking weather. I highly recommend this hotel.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Susan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DusitThaniDubai, Manager at Dusit Thani Dubai, responded to this review, January 17, 2013
Sawasdee Khrub Khun Susan,

Thank you for giving us the opportunity to be of service to you and we are delighted to know that your stay have been a memorable one. Our location is one of our unique points as we are quite central and therefore near to the metro and majority of the shopping malls including Dubai Mall. We can see that you have noted of our complimentary shuttle service which we offer to enhance guest's stay with us.

We are glad that our colleagues are quick to provide you with alternative solutions to challenges as truly, guest satisfaction is one of our highest priorities. Finally, thank you for your recommendation and we look forward to welcoming you back to Dusit Thani Dubai.

Yours sincerely,


Leon Salinel
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed January 16, 2013

We stayed 5 nights in a 2 bedroom apartment. Great views of the Burj Khalifa from room 611. All staff from reception, concierge and cafe were exceptional. Although it is a large hotel, we were made to feel that we were the only guests. The Thai atmosphere was both relaxing and everything seems to work seemlessly. The rooms were very clean and well appointed, except there was no blow dryer. The mattress was a little firm for my liking, but that is just a personal preference. The hotel is in a great position being between Jamierah and the Dubai Creek. Everything seemed quite close and taxis are very cheap.

  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GuppyC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DusitThaniDubai, Manager at Dusit Thani Dubai, responded to this review, January 27, 2013
Sawasdee Krub Khun Gappy,

Thank you for choosing to stay with us and we are delighted to know that you and your family had an excellent stay with us. Our location is indeed one of our strengths and happy to know that you all have enjoyed the Burj Khalifa view from your residential suites.

We hope to have the opportunity to have you and your family back in Dubai in the near future and perhaps try our newly renovated rooms. Our 1BR and 2BR residential suites will be renovated as well and we have noted your comments on the blow dryer and the matters which we will be adding and changing respectively amongst the many changes we are going to do.

Meanwhile, please let us know if we can be of any further assistance.

Yours sincerely,


Leon Salinel
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed January 14, 2013

We stayed in Dusit Thani Dubai for a week in January 2013. As we were with 2 kids, we requested in advance 2 connecting rooms. Upon our arrival, 2 comfortable connecting rooms were provided to us at once. The atmosphere in the hotel was very cheerful and relaxing, we could feel the Thai spirit everywhere and even forget that we were in the center of a modern and busy city. The view on the city and its highest building Burj Halifa from our rooms and the restaurants was breathtaking. During our stay we had two dinners in Benjarong restaurant, the quality of food and the service was very good and we had an impression that the dinner price was very moderate as compared to other restaurants in the city. Every evening we enjoyed long drinks in the bar on the 24th floor. The location of the hotel is very good for those who likes an urban environment. The Dubai mall is 5 minutes drive from the hotel. I will recommend Dusit Thani Dubai to my friends who will go to Dubai for business, sight-seeing and shopping.

Stayed January 2013, traveled with family
Helpful?
2 Thank Lys-Jadis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DusitThaniDubai, Manager at Dusit Thani Dubai, responded to this review, January 17, 2013
Sawasdee Khrub Khun Lys-Jadis,

Very delighted to know that we are able to provide you with your room requirement specially that you are travelling with kids and thank you for taking time out in letting us know that all went well with your recent stay with us.

We pride ourselves with the Thai hospitality we offer as this truly what make us different from other hotels in Dubai. The ability to provide you with the experience validates our mission in exceeding guest satisfaction. Our location is one of our unique points as we are quite central and is near to majority of the touristic destinations in Dubai.

Thank you for yor kind words on our Thai restaurant, Benjarong. We strive harder to maintain the excellence in the food quality and service being our signature restaurant. Finally, thank you for your recommendation and we look forward to having you back at Dusit Thani Dubai in the near future.

Yours sincerely,

Leon Salinel
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 12, 2013

We stay for five nights in a junior suite, which gave us access to the club lounge, you could not ask any more of the staff in the club lounge, they were first class, there were a few issues at check in that we're very quickly sorted, good food at reasonable prices, very near the Dubai mall.
Overall a great hotel for the money.

Stayed January 2013, traveled with family
Helpful?
Thank Paul W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DusitThaniDubai, Manager at Dusit Thani Dubai, responded to this review, January 19, 2013
Sawasdee Khrub Khun Paul W,

We are delighted to be of service to you and your family and thank you for taking time out in letting us know of your experience with Dusit Thani Dubai. I am certain that my colleagues at Dusit Club Lounge will be happy to hear that they have given you and your family "first class" service. Certainly is something we always want to achieve in every guest interaction,

With great location and being near to almost everything you needed in Dubai, Dusit Thani Dubai indeed offers value for money.

We look forward to welcoming you back in the near future and thank you once again.

Yours sincerely,


Leon Salinel
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
97 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed January 12, 2013

Stayed here recently and had a great time. I chose this hotel because I had stayed in a Dusit Thani in Thailand. I wasn't disappointed. Pleasant, helpful staff. The rooms were large and well appointed. We had a nice view of the Burj Khalifa, so that was cool. The hotel is located just a couple of blocks from the Financial Center metro stop, so it's convenient. There is also a Starbuck's nearby so you can get breakfast there if you don't want to take it at the hotel. They will offer you a car to take you to the airport for 50 dirham, but take a taxi instead and it will only cost around 25-30.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SnTinEU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DusitThaniDubai, Manager at Dusit Thani Dubai, responded to this review, January 27, 2013
Sawasdee Krub Khun SnTinEU,

Thank you for your continued support to Dusit Thani Hotels & Resorts and delighted to let you know that the company is growing and is opening hotels in various countries. In the meantime, we are happy to know that your stay with us was great and that you have enjoyed the Burj Khalifa view, generous size of our rooms and our convenient location.

We look forward to welcoming you once again in the near future and from all of us here at Dusit Thani Dubai, Khob Khub Krub!

Yours sincerely,


Leon Salinel
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dusit Thani Dubai

Property: Dusit Thani Dubai
Address: 133 Sheikh Zayed Road, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#57 Business Hotel in Dubai
#58 Romantic Hotel in Dubai
#77 Luxury Hotel in Dubai
#103 Family Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:5 star — Dusit Thani Dubai 5*
Number of rooms: 321
Official Description (provided by the hotel):
Dusit Thani Dubai hotel combines the latest in luxury amenities with traditional Thai hospitality in all 321 superbly furnished rooms and suites providing the comforts expected of a luxurious international five star hotel.The Dusit Club Rooms and Dusit Grand Rooms are supported by the Dusit Club Lounge and offer additional facilities including complimentary breakfast, complimentary afternoon tea, non-alcoholic beverages all day, butler services, pressing and laundry facilities and limousine airport transfers.Seven food and beverage outlets offer a superb choice of dining options from Italian to Thai and the signature restaurant Benjarong is the first specialty restaurant to bring Royal Thai Cuisine to Dubai. ... more   less 
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Also Known As:
Dusit Thani Dubai Hotel Dubai
Dusit Thani Hotel Dubai
Dusit Dubai
Dubai Dusit Thani Hotel

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