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All reviews metro station rooms are clean enjoyed my stay amazing service special thanks exhibition wtc conference mr housekeeping
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Reviewed February 4, 2013 via mobile

This hotel could not be better placed for the world trade centre!

The bar was a little seedy and dark, bar food limited in choice and never served hot! They ran out of draught beer 5 nights in to our 7 night stay with no real explanation...watch out for ladies night, as it is not 'free unlimited drinks for ladies' as the poster in the lobby clearly states - just margharitas!

Breakfast was fine, plenty of choice and fine for those who do not expect to be waited on! We did not try the restaurant, though it seemed quite busy throughout our stay.

The best feature by far was the unlimited WiFi throughout the hotel included in our rate(booked through Viva stay), we frequently popped back to the lobby during the exhibition to download e-mails.

Finally, the rooms- very small! Suitable for single occupancy on Business but no more(standard room) Comfortable bed with TV, hairdryers and irons available from reception. No room service.
My colleague had an odd smell in his room, perhaps a blocked drain...he reported this twice and it was never really dealt with despite the '15 minute service guarantee'!

Overall, I would stay again for business, this 'no frills' hotel is budget but serves it's purpose!

Date of stay: January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank charley s
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Novotel-Ibis-WTC, General Manager at Ibis World Trade Centre Dubai, responded to this reviewResponded February 10, 2013

Greetings from Ibis World Trade Centre Dubai!

I would like to thank you for taking the time to share your comments concerning your stay with us.

Your feedback is highly appreciated and your comments have been taken on board as constructive suggestions to improve our services and offerings.

Our guest observations are paramount to us. We thank you for all your comments and we would like to assure you that anything brought to our notice is treated with care and attention it deserves. In this way, we hope to ameliorate any areas which our guests feel may need improvement.

We hope to serve you better in your future visit with us.


Sincerely yours,


Frederic Gitzner
General Manager
Ibis World Trade Centre Dubai
Email address: H5261-AM@accor.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 30, 2013 via mobile

It's easy to be overwhelmed in Dubai with the variety and price ranges that are available. We found this hotel to be in the perfect location and was reasonably priced. The staff were very courteous and helpful. They offered us in early check in without extra charge due to our early flight into Dubai.

The rooms were small but clean and well equipped.

Definitely a better quality Ibis hotel compared to other countries.

Date of stay: January 2013
    • Value
    • Location
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    • Cleanliness
    • Service
1  Thank ABP85
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Novotel-Ibis-WTC, General Manager at Ibis World Trade Centre Dubai, responded to this reviewResponded February 10, 2013

Greetings from Dubai!

I would like to thank you for taking the time to share your comments concerning your stay with us.

We very much appreciate your positive comments regarding your stay at the Ibis Dubai World Trade Centre.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Ibis.



Sincerely yours,

Frederic Gitzner
General Manager
Ibis World Trade Centre Dubai
Email address: H5261-AM@accor.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 27, 2013

I stayed here for a short weekend break.  On check-in, the reception staff were very helpful and polite.  A lot of effort has been taken in making the reception and lobby area look nice and modern but that’s where it ends.  I found my room (and the hallways) to be quite dated and it had a very musty smell – probably from the carpets which looked like they had not been cleaned in a long time.  If you do stay here, I would request a room at the back of the hotel.  We stayed on the top (7th) floor at the front of the hotel and were woken up at 3am from people leaving the hotels club.  This noise carried on for about an hour with people shouting and cars beeping their horns.  On the plus side, this hotel is a few minutes walk from the metro and there is free wi-fi in the lobby.

Date of stay: January 2013
Trip type: Traveled as a couple
Thank Mark L
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Novotel-Ibis-WTC, General Manager at Ibis World Trade Centre Dubai, responded to this reviewResponded February 10, 2013

Greetings from Ibis World Trade Centre Dubai!

I would like to thank you for taking the time to share your comments concerning your stay with us.

Your feedback is highly appreciated and your comments have been taken on board as constructive suggestions to improve our services and offerings.

Our guest observations are paramount to us. We thank you for all your comments and we would like to assure you that anything brought to our notice is treated with care and attention it deserves. In this way, we hope to ameliorate any areas which our guests feel may need improvement.
We hope to serve you better in your future visit with us.
Sincerely yours,


Frederic Gitzner
General Manager
Ibis World Trade Centre Dubai
Email address: H5261-AM@accor.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 24, 2013

As mentioned it is very good stay for those visiting Dubai to attend Exhibitions.Yes, the room is small, , but if you're in Dubai for a weekend and are looking for a bed, baggage storage and central base, look no further!

Room tip: Rooms Towards metrostation have greatview
Date of stay: May 2012
  • Trip type: Traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank ahulvale1971
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Novotel-Ibis-WTC, General Manager at Ibis World Trade Centre Dubai, responded to this reviewResponded February 10, 2013

Greetings from Ibis World Trade Centre Dubai!

I would like to thank you for taking the time to share your comments concerning your stay with us.

Your feedback is highly appreciated and your comments have been taken on board as constructive suggestions to improve our services and offerings.

Our guest observations are paramount to us. We thank you for all your comments and we would like to assure you that anything brought to our notice is treated with care and attention it deserves. In this way, we hope to ameliorate any areas which our guests feel may need improvement.
We hope to serve you better in your future visit with us.
Sincerely yours,


Frederic Gitzner
General Manager
Ibis World Trade Centre Dubai
Email address: H5261-AM@accor.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 22, 2013

The hotel is very convenient from the metro station,just walking distance only. You can save money so never take taxi unless it's really necessary. The reception service was nice as well. Very accommodating, and the staff are smiling faces. The room was nice and clean. Perfect budget hotel to stay in Dubai. The only thing was the wifi is not free inside the rooms.

Date of stay: January 2013
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank ItsmejessieB
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Novotel-Ibis-WTC, General Manager at Ibis World Trade Centre Dubai, responded to this reviewResponded February 10, 2013

Greetings from Ibis World Trade Centre Dubai!

I would like to thank you for taking the time to share your comments concerning your stay with us.

Your feedback is highly appreciated and your comments have been taken on board as constructive suggestions to improve our services and offerings.

Our guest observations are paramount to us. We thank you for all your comments and we would like to assure you that anything brought to our notice is treated with care and attention it deserves. In this way, we hope to ameliorate any areas which our guests feel may need improvement.
We hope to serve you better in your future visit with us.
Sincerely yours,


Frederic Gitzner
General Manager
Ibis World Trade Centre Dubai
Email address: H5261-AM@accor.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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