We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Used to be a nice hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Novotel World Trade Centre Dubai
Ranked #124 of 561 Hotels in Dubai
Certificate of Excellence
Reviewed November 7, 2013

I am staying at this hotel every year for the last 6 years due to an exhibition I participate. It used to be a nice hotel, but I think they reached the point to make a renovation. The rooms are not clean anymore, there is always a not very nice smell in the room and the interactive tv solution seems not to work as you can only get tv channels.
Also, the check-in / check-out process is a little slow and the team is not a top performing one. I tend to believe that due to their location and the high occupancy they always have, they tend to forget few things.
On the good points, the breakfast is still nice and (my favorite) they have a great bar with live music almost every night (Blue bar) with great finger food and a variety of drinks.

Room Tip: Wait for the renovation!
See more room tips
  • Stayed: September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank George-Bill-P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this reviewResponded November 11, 2013

Tuesday 12, November 2013

Dear Mr. Vasilis,

Thank you for taking the time to complete our online guest questionnaires.

On behalf of the hotel team, we would like to apologize for any inconvenience we may caused during your stay. Your feedback is highly appreciated, we are pleased to inform you a full renovation program will start early next year. We trust, you will give us the opportunity to host you once again soon. Rest assured your comments concerning other areas have been raised with the relevant heads of departments for us to improve upon.

We thank you for your constructive comments and we would like to assure you that anything brought to our notice is treated with utmost care and attention.

Sincerely yours,


Frederic GITZNER
General Manager
P.O. Box 9622 - Zabeel Road 2nd - DUBAI - UNITED ARAB EMIRATES
Tel: 9714 310 8109 I Fax: 9714 310 8300
E-mail: H5261-AM@accor.com
www.novotel.com I www.accorhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (1,896)
Traveler rating
Traveler type
Time of year
Language
  • More languages

994 - 1,000 of 1,896 reviews

Reviewed November 7, 2013

  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Burcin B
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this reviewResponded November 27, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 6, 2013

A very nice and beautifully located hotel near the Dubai Convention center.
The WTC metro station is only at a walking distance.
The surroundings are beautiful with some fountains near the hotel.
A range of fast food centers and cafes can be found just across the convention center.
Hotel is easily accessible with taxi or metro.
Clean, calm, quiet and soothing place to enjoy.

Room Tip: Front side rooms preferred
See more room tips
  • Stayed: December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank junedfird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this reviewResponded November 20, 2013

21 November 2013

Greetings from Dubai!

I would like to thank you for taking the time to share your comments concerning your stay with us.

We very much appreciate your positive comments regarding your recent stay at Novotel Dubai World Trade Centre.

I have shared your comments with the Team, so that they are aware of their contribution in meeting your expectations.

Positive feedback from satisfied clients is our greatest reward, thank you once again!

We look forward to welcoming you at Novotel World Trade Centre in the near future.

Sincerely yours,

Frederic Gitzner
General Manager
Novotel World Trade Centre Dubai
Email address: H5261-AM@accor.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 5, 2013

I think we have stayed here about 7 times now and once again did not disappoint.

Great service as usual and always a pleasure to be remembered by the longer serving staff who instantly recognise us.

The only blip is that it is annoying when your people at the front of the hotel are forever trying to get you into your chauffeured vehicles.

  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this reviewResponded November 20, 2013

21 November 2013

Greetings from Novotel World Trade Centre!

I would like to thank you for taking the time to share your comments concerning your stay with us.

It is indeed a pleasure to hear that overall you had a pleasant stay with us despite your comments concerning the chauffeured taxi service. I have instructed our Front Office Manager to make necessary steps to avoid similar incidents in future.

Our guest observations are paramount to us. We thank you for all your comments and we would like to assure you that anything brought to our notice is treated with care and attention it deserves. In this way, we hope to ameliorate any areas which our guests feel may need improvement.

We hope to have a pleasure to welcoming you again in the near future.

Sincerely yours,
Frederic Gitzner
General Manager
Novotel World Trade Centre Dubai
Email address: H5261-AM@accor.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2013

Stayed here for 11 nights on business as I was working in the WTC and it is ideally located for this as the journey from the Hotel to the complex is all inside, avoiding the 45+ degree heat in September.

The Hotel is OK with a small swimming pool, decent gym equipment and quite a lively music bar in the evenings - but beware smoking is permitted in here, not great for non-smokers so used to clean air now in the UK pubs and clubs.

My room was pretty shabby with a well worn, stained carpet and stains on the sofa. Bedding and the bathroom were clean. The free wifi internet is pretty much a waste of time. It wasn't even possible to get a decent voice only Skype call connected.

The fantastic Dubai Mall is only 10 minutes away by taxi (very cheap) even the white Lexus' lined up outside which charge about double the standard taxis are inexpensive compared to the UK.

I didn't eat in the restaurant but breakfast was Ok with a good choice of food and excellent omelettes made to order.

OK for trade centre visits but I wouldn't stay there for a holiday. Then again, I wouldn't want to take a holiday in Dubai!

  • Stayed: September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Dormy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this reviewResponded November 15, 2013

Saturday 16, November 2013

Greetings from Novotel World Trade Centre Dubai!

I would like to thank you for taking the time to share your comments concerning your stay with us.

Your feedback is highly appreciated and your comments have been taken on board as constructive suggestions to improve our services and offerings.

we are pleased to inform you a full renovation program will start early next year. We trust, you will give us the opportunity to host you once again soon.

Our guest observations are paramount to us. We thank you for all your comments and we would like to assure you that anything brought to our notice is treated with care and attention it deserves. In this way, we hope to ameliorate any areas which our guests feel may need improvement.

We hope to serve you better in your future visit with us.

Sincerely yours,

Frederic Gitzner
General Manager
Novotel World Trade Centre Dubai
Email address: H5261-AM@accor.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 2, 2013

Stayed there 3 nights, it is awkward when coming by car (no hotel private parking, had to cross a 2 x 4 highway to get to car - or from car to hotel). Location is good if you come for WTC, otherwise it is far from everything. There are no stores nor markets nearby. It is only 10 minutes away from Burj Khalifa and the Dubai Mall which is worth the visit, even if you are accustomed to shopping malls..
Hotel has a nice swimming pool, rooms are large enough and in general it is a well maintained clasical Novotel.
THe highway is very noisy even at daytime, and at night time even worse, specially on week-ends when the locals gather for some "motor fun" up and down the road. It can be very noisy. I recommend choosing a backyard facing room.

  • Stayed: November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank marcpointcom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 28, 2013

3 girls one night stay room only.Difficulty to get parking.Make sure u get in front of the hotel and get valet parking which is free for guests.Good check-in fast, free internet-great.room with double bed comfy, we used the foldout couch.ok quality but we had booked for 3 no blanket,towels or sheet available,only 1 tea cup for 3 ppl.checkout fast.location good 5 min walk to metro.for 2 ppl though the ibis is half the price.but we were 3 ppl so this was the best price.

  • Stayed: October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank I_love_discounts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this reviewResponded October 31, 2013

31 Oct 2013

Greetings from Dubai!

I would like to thank you for taking the time to share your comments concerning your stay with us.

We very much appreciate your constructive feedback following your recent stay at Novotel Dubai World Trade Centre.

I have shared your comments with the Team, so that they are aware of the areas requiring their attention.

We look forward to welcoming you at Novotel World Trade Centre in the near future.

Sincerely yours,

Frederic Gitzner
General Manager
Novotel World Trade Centre Dubai
Email address: H5261-AM@accor.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Dubai hotels
3.6 mi away
Novotel Dubai Deira City Centre
0.2 mi away
Ibis World Trade Centre Dubai
0.1 mi away
Ibis One Central - World Trade Centre Dubai
Show Prices
Show Prices
Show Prices
9.3 mi away
Novotel Suites Dubai Mall of the Emirates
9.8 mi away
Novotel Dubai Al Barsha
Novotel Dubai Al Barsha
#136 of 561 in Dubai
1,297 reviews
4.2 mi away
JW Marriott Hotel Dubai
Show Prices
Show Prices
Show Prices

Been to Novotel World Trade Centre Dubai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel World Trade Centre Dubai

Address: Za'abeel Rd | Sheikh Zayed Road, 225b, PO Box 9622, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#77 Spa Hotel in Dubai
#109 Luxury Hotel in Dubai
#138 Romantic Hotel in Dubai
#143 Business Hotel in Dubai
Price Range: $91 - $500 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel World Trade Centre Dubai 4*
Number of rooms: 412
Official Description (provided by the hotel):
The Novotel World Trade Centre Dubai is a 4 star hotel ideal for guests on a business trip to Dubai. The hotel forms part of the Dubai International Convention and Exhibition complex and offers eight meeting rooms for conferences and seminars. The hotel is conveniently located in the central business district, close to the main attractions of the city and only 10 minutes from Dubai International Airport. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Accorhotels.com, Expedia, Hotels.com, Travelocity, Orbitz, Hotwire, Priceline, getaroom.com, HotelsforEveryone and Cancelon so you can book your Novotel World Trade Centre Dubai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel World Trade Centre Dubai Hotel Dubai
Novotel Dubai
Accor World Trade Centre Dubai
Dubai Novotel
Novotel Hotel Dubai

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing