We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“amazing hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Holiday Inn Downtown Dubai
Ranked #307 of 541 Hotels in Dubai
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“amazing hotel”
5 of 5 bubbles Reviewed May 13, 2013

holiday inn downtown Dubai is amazing and wonderful hotel, I feel very comfort to stay, all the staff is friendly and they're doing their job perfect, the food also is very delicious all kind of food u want is available,and really the place is perfect, everything is near in the hotel, shopping malls, train, restaurants, bars, etc...I'm very thankful to the management and all staff of holiday inn..God bless and more power!!!

Room Tip: higher floor have less a/c..
See more room tips
  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rose p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rafiek A, Manager at Holiday Inn Downtown Dubai, responded to this review, July 5, 2013
Dear Valued Guest,
Thank you for your recent correspondence regarding Holiday Inn Downtown team and . We appreciate you taking the time to make us aware of your delightful experience during your recent stay.
We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Downtown Dubai a leader in excellence.
Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing IHG.

Rafik Abou El Fadl
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

429 reviews from our community

Traveler rating
    104
    109
    104
    58
    54
See reviews for
67
78
60
123
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 10, 2013

All the waitress was great for us as well as jino who is a super cool guy and coming bartender as well,the waiter and waitres in the beverage section did a great job of keeping up us stock up,and made sure sure our drinks were always full... The bartender did an amazing hjob, and it was great to sEe them. Again :)

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank akosirose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saad E, Manager at Holiday Inn Downtown Dubai, responded to this review, August 10, 2013
Dear Valued Guest
Thank you for your comments regarding Holiday Inn Downtown Dubai. We appreciate you taking the time to make us aware of your delightful experience during your recent stay.
We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Downtown Dubai a leader in excellence.
Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing IHG.
Saad Eldahhar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riyadh, Saudi Arabia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 10, 2013

very nice place for conference and meetings , we just back from Dubai we was have a meeting there , im almost per year taking two training session in different places but this time relay i fell we are very comfortable.
the staff every year have always been amazing and courteous to us , especially libin he is always available.

Room Tip: conference room was very nice and orgnized
See more room tips
  • Stayed April 2013, traveled on business
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Pasha p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saad E, General Manager at Holiday Inn Downtown Dubai, responded to this review, August 10, 2013
Dear Valued Guest
Thank you for your comments regarding Holiday Inn Downtown Dubai. We appreciate you taking the time to make us aware of your delightful experience during your recent stay.
We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Downtown Dubai a leader in excellence.
Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing IHG.
Saad Eldahhar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Isle of Man, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 9, 2013

the hotel was greatbut what really did it for us was the exmplary serviceeach morning at breakfast!! jerimiah is excellent.a true professional !! for a couple from UK.. Thank you for making our stay warm and friendly. Considering moving down...god bless !.



General our stay was great lovely and we enjoy too much.

Room Tip: Choose high floor. So quite.
See more room tips
  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank 628mary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saad E, General Manager at Holiday Inn Downtown Dubai, responded to this review, August 10, 2013
Dear Valued Guest
Thank you for your comments regarding Holiday Inn Downtown Dubai. We appreciate you taking the time to make us aware of your delightful experience during your recent stay.
We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make Holiday Inn Downtown Dubai a leader in excellence.
Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing IHG.
Saad Eldahhar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 bubbles Reviewed May 7, 2013

This is not a new fresh Holiday Inn, Quite old, usual smells of an old hotel.
Room was ok for 2 nights stay, IF longer would prefer a newer hotel like the Ibis just 300 meters down the road.
Decent TV channel list. Movies, news, Nat Geo, Disc.
Aircon works well.
Bathroom dated, but is clean.
Good 24 hour room service menu, was surprised at the choice compared to similar hotels menus.
Breakfast was included, was good enough to fill you up. Plenty of choice for a standard brekky. Its not 5 star so don't expect pancakes made at your table. But the food was hot, fresh, not overdone or burnt, and the service was good.
IF you are in town for a 2 day biz trip and want to be near the airport, less then 20 AED fare, then this is ok. There are some good restaurants nearby, an English fish n chip place to, which is ok, not great but ok.

Would stay again if I was on a 2 day trip. PRice was very good for what we got. AED 400 per night including tax. Tax is quite high for this town for hotels.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Pjcstone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Downtown Dubai, responded to this review, July 4, 2013
Dear Pjcstone,

Thank you for taking the time to write us a review regarding your recent stay. Please accept my apologies for falling short of your expectations on some aspects of your stay. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Sincerely,

Karen G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Dubai hotels

Beirut
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed April 19, 2013

Just back from Dubai 3 days ago my Stay was for 3 nights at Holiday inn Down Town Deira Dubai, is a good Location for the People need be there in Down Town Deira, 15-20 minutes in car to Dubai Mall ,Burg Khalifah & Sheikh Zayed .. the Team not bad try to give the Maximum services to their guests , I booked Standard Double Room they Up grade it to Executive room (for a special services), rates is acceptabel if you have a business and you spend your time out . as for furniture is old need to renewal ... hope next time will be better as a Holiday Inn Hotel...!!!!!!
Nayla

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nayla e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Downtown Dubai, responded to this review, May 14, 2013
Dear nayla e,

We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise.

Sincerely,

Orlando A.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
86 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed April 14, 2013

The location of the hotel is just around the corner from the metro. The metro is just a few stops from the airport (7 minutes), and about 9 stops (15 min) from the Dubai Mall & tallest building in the world. Didn't interact a whole lot with the staff, but those that I did see were friendly. The room was a little worn. There were a couple cigarette burns in the carpet, and it smelled slightly of smoke (despite being a non-smoking room). However, wasn't in the room that much but to sleep. I'm on the fence if I would go back. I'm hoping my room was an exception to the norm...and I did like the location.

  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank William S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Downtown Dubai, responded to this review, May 6, 2013
Dear William S,

Thank you for staying with us and providing us with your valuable feedback. We are delighted our location suited you well. Please accept our sincere apologies for the shortcomings you experienced during your stay and we regret the room you received did not live up to your expectations. Rest assured that your comments will be reviewed by our team and take actions accordingly.

Once again, we appreciate your feedback and hope that you'll give us a chance to serve you again in the future.

Sincerely,

Joel B
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Dubai hotels
1.4 mi away
Holiday Inn Bur Dubai - Embassy District
0.1 mi away
Avenue Hotel
Avenue Hotel
#255 of 541 in Dubai
3.5 of 5 bubbles 193 reviews
0.2 mi away
Flora Grand Hotel
Flora Grand Hotel
#109 of 541 in Dubai
4.5 of 5 bubbles 2,085 reviews
Show Prices
Show Prices
Show Prices
13.1 mi away
Holiday Inn Dubai - Al Barsha
0.1 mi away
Grand Central Hotel
Grand Central Hotel
#426 of 541 in Dubai
3.0 of 5 bubbles 111 reviews
0.3 mi away
Hilton Garden Inn Dubai Al Muraqabat
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Downtown Dubai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Downtown Dubai

Property: Holiday Inn Downtown Dubai
Address: Al Rigga Al Rigga Rd | Haleefat Area , hamad Bin Abdulla Road West, Dubai 9100, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#135 Spa Hotel in Dubai
#244 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Downtown Dubai 4*
Number of rooms: 221
Official Description (provided by the hotel):
Holiday Inn Downtown Dubai has an excellent location only 10 minutes drive from Dubai International Airport and Dubai International Convention / Exhibition Centre on Sheikh Zayed Road. Also, it is within close proximity from the Dubai Creek , Dubai Museum, the famed Gold & Spice Souks as well as the modern shopping mall, City Centre. The four star hotel is ideal for both business and leisure guests featuring 139 newly renovated rooms equipped with high-speed internet access and 32 LCD TV. Other facilities include an outdoor rooftop swimming pool, gym, sauna and steam room. The Bistro restaurant, lounge and bar offer tempting dishes from around the world including themed nights and the famous Holiday Inn Breakfast. 24 hour room service is also available. For business meetings, the hotel has two meeting rooms with natural daylight that can accommodate up to 80 people. Executive room rates include complimentary high-speed internet access in the rooms, and breakfast. Other famous attractions in Dubai include the Burj Al Arab, Mall of the Emirates, Ski Dubai, and Wild Wadi which are all within a 30 minute drive. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Agoda, Booking.com, Orbitz, Hotwire, Priceline, IHG, Hotels.com, Travelocity, TripOnline SA and HotelQuickly so you can book your Holiday Inn Downtown Dubai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Downtown Dubai Hotel Dubai
Holiday Inn Dubai
Dubai Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing