Dear Mr.nsmi68,
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate you sharing your feedback about the wifi, the TV and the bathtub. We will share the same is shared with the concerned stakeholders and corrective action will be taken where required.
Please know that, this is an exception and not the standard.
We do hope to have the opportunity to welcome you back in the future, so that we can deliver the true Crowne Plaza experience.
Sincerely,
Dani Saleh
General Manager, Crowne Plaza® Dubai