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“Good location”
Review of Crowne Plaza Dubai

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Crowne Plaza Dubai
Ranked #140 of 546 Hotels in Dubai
Certificate of Excellence
Doha, Qatar
Level 4 Contributor
40 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Good location”
Reviewed July 19, 2014

This hôtel is one of the first on sheikh zayed road. Its location is very good, near the city center, the convention center And the Dubaï mall (with burj khalifa). The hôtel is old but the rooms And the facilities are still ok. The staff is very friendly And helpfull, professional too. The food is ok. The best is the italian restaurant And the asian wagamama. They have a good night club but some lower floor rooms could be noisy because of it. Good choice for a business hotel. Not the best of you are with family And childrens.

Room Tip: Hi Level rooms
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  • Stayed May 2014, traveled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Hadi J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza D, General Manager at Crowne Plaza Dubai, responded to this review, July 20, 2014
Dear “Hadi J”,
We would like to thank you for taking the time to share a review of your stay at Crowne Plaza Dubai.
Thank you for your comments about the hotel’s location, staff and facilities. We are delighted that you were able to try and experience Al Fresco and Wagamama.
As you have mentioned, the hotel is centrally located making us an ideal location for business travelers as well as for leisure.
We hope to have the pleasure of welcoming you back in the near future.
Best Regards,
Georges Farhat
General Manager, Crowne Plaza Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (318)
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  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 19, 2014 via mobile

Stayed at the Plaza many times and it's a 'home from home' for the football/sports fan. The pub/bar is the UAE home of the Man Utd Supporters Club, so be aware on match days.....! Great facilities all round, splendid pool area, good restaurants on site with a Wagamama on the ground floor.

Get a IHG Gold card and the upgrade to a suite makes the stay extra comfortable.

Will certainly recommend to anyone heading this way.....

Stayed April 2014, traveled on business
Helpful?
Thank ChiswickChas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza D, General Manager at Crowne Plaza Dubai, responded to this review, July 20, 2014
Dear “ChiswickChas”,
Thank you for your continuous support and for sharing your feedback of your stay at Crowne Plaza Dubai here on Tripadvisor.
We are glad that you considered us your “home away from home” and that you were able to enjoy the hotel’s facilities.
We greatly appreciate your recommendation and we definitely look forward to your next visit.
Best Regards,
Georges Farhat
General Manager, Crowne Plaza Dubai
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 12, 2014 via mobile

This is a perfect hotel. It has no pretentions towards luxury of any kind. But perfectly perfect in place.the rooms are well organized and spotless.all are good quality and completely functional.the people manning the front desk are so helpful.but one of my concern during our breakfast is it was so quite maybe its ramadan but i saw lots of attending staff few guest in the restaurant but it took 15 minutes our coffee was served to us.I saw a woman talking with loud voice to her staff and she was always on her phone.after our breakfast we past thru her in the entrance talking with someone in the phone again never notice us or even ask if we enjoyed our breakfast.but overall our stay in this hotel was great.

Stayed July 2014, traveled with friends
Helpful?
1 Thank kahlerkris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza D, General Manager at Crowne Plaza Dubai, responded to this review, July 13, 2014
Dear “kahlerkris”,
Thank you for sharing your feedback of your stay at Crowne Plaza Dubai.
We greatly appreciate your feedback about your overall stay.
We are sorry to hear about your experience during your breakfast. Please be aware that it is not the usual service Crowne Plaza Dubai has been known for. We have shared with the management and team your comments to avoid this from happening again.
In the mean time, we look forward to having the opportunity of welcoming you back again.
Best Regards,
Georges Farhat
General Manager, Crowne Plaza Dubai
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 6 Contributor
148 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed July 11, 2014

I stayed for three days on business during Ramadan and the hotel service was very good. The breakfast had plenty of choice and the sleep quality was very good. Its I a good location for using the Metro system..

  • Stayed July 2014, traveled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank Scottkjs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza D, Front Office Manager at Crowne Plaza Dubai, responded to this review, July 13, 2014
Dear “Scottkjs”,
Thank you for choosing Crowne Plaza Dubai and for taking the time to write a review of your stay. We hope you had a successful business trip.
We are delighted with your comments about the hotel’s location, service, breakfast and beddings.
We hope to welcome you back in the near future.
Best Regards,
Georges Farhat
General Manager, Crowne Plaza Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ras Al Khaimah, United Arab Emirates
Level 6 Contributor
159 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed July 10, 2014

I stayed here for 1 x night while attending a function at the ballroom. The Hotel lobby is very large with a long escalator bringing you from the street to the Reception. Check-in was very quick and after only a few minutes I was on my way to the room.

We had booked an apartment room and was very pleased with the layout and size. There was a separate living area with large TV, settee and dining table. There was also a plate of fresh fruit provided in the room. The hallway included a closet, safe, fridge, ironing board & also a sink area with tea & coffee making facilities. The bathroom was quite small compared with the rest of the rooms but had all of the necessary facilities.

The bedroom was large had another TV and lots of closet space. The bed was also king-size and very comfortable. Considering the location and size of the rooms the cost of the room was very good value for money.

Positives:
Good location on SZR close to Downtown.
Good value for money compared to other Hotels of a similar standard & location
Big choice of restaurants & bars with good quality food and beverages.

Negatives:
Tiny amount of tea & coffee provided in the room. I think guests will want more than 1 x sachet per day????

On the whole I would recommend this hotel for a visit to Dubai.

Room Tip: Ask for a room at the front of the hotel as this will give views of Downtown including Burj Khalifa
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  • Stayed July 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank damian s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza D, General Manager at Crowne Plaza Dubai, responded to this review, July 12, 2014
Dear “damian s”,
Thank you for choosing Crowne Plaza Dubai and for taking the time to share your detailed feedback of your stay here on Tripadvisor.
We appreciate your comments about the room, location and restaurants. We also have noted your feedback about the tea and coffee. Please be informed that we provide 2 tea bags and 4 coffee sachets per day.
Thank you for your recommendation and we look forward to welcoming you back in the near future.
Best Regards,
Georges Farhat
General Manager, Crowne Plaza Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 5, 2014

As always Crowne Plaza at its best, it was all excellent, from the time we arrived until the time we left. The staff there are very friendly and helpful and the food is exquisite. The hotel is located right on the main road so it is easy to get to the malls and the airport, it is also very close to the metro station. There are also lots of amenities at the hotel, so its perfect for business or pleasure, the rooms were very nice and clean and modern with a large comfy bed.

Overall you should stay there, great value for money

Room Tip: choose a captain room with a city view
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  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kelahm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza D, General Manager at Crowne Plaza Dubai, responded to this review, July 6, 2014
Dear “Kelahm”,
It is thrilling to read your wonderful review of your stay at Crowne Plaza Dubai here on Tripadvisor.
We are happy to hear that you had an excellent time. Thank you for your comments about the hotel’s location, amenities, staff, food and rooms.
We hope to have the pleasure of welcoming you back in the near future.
Best Regards,
Georges Farhat
General Manager, Crowne Plaza Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune
Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed June 28, 2014

It was a very good and comfortable stay. The right on the main Sh Zayed road which makes the location excellent. Also, i found the hotel to be great value for money. On the whole a fantastic place to stay in Dubai.

Room Tip: None. All rooms seem to be good.
See more room tips
  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shilparora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza D, General Manager at Crowne Plaza Dubai, responded to this review, June 30, 2014
Dear “Shilparora”,
Thank you for taking the time to share your feedback here on Tripadvisor.
We are glad that you had a comfortable stay with us. Thank you for your comments about the location and value for money.
We look forward to welcoming you back in the near future.
Best Regards,
Georges Farhat
General Manager, Crowne Plaza Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Dubai

Property: Crowne Plaza Dubai
Address: Sheikh Zayed Al Nahyan Road, Dubai 23215, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#86 Romantic Hotel in Dubai
#86 Business Hotel in Dubai
#104 Family Hotel in Dubai
#126 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Dubai 5*
Number of rooms: 568
Official Description (provided by the hotel):
Productivity and comfort come together at Crowne Plaza Dubai, which sits in the heart of Dubai's business district. With 15 meeting spaces, spacious guest rooms and wide-ranging amenities, we're redefining the business travel experience. Situated across the street from the Dubai World Trade Center, the Crowne Plaza is one of the most conveniently located hotels on Sheikh Zayed Road. The Dubai Metro lies a few steps away, and complimentary hotel shuttles offer regular service to Kite Beach and the Dubai Mall. If you're in town on business, our dedicated team of event planners can help you execute seamless events in our innovative meeting rooms or our ballroom that accommodates up to 1,800 people. Stay connected with free Wi-Fi access throughout the hotel, and visit the business center for your printing needs. When you're ready to relax, cool off in our outdoor pool or unwind with a massage, sauna and steam bath at the Crowne Fitness. You can also meet friends or hold quick business meetings in one of our 13 on-site restaurants and bars. At the end of the day, enjoy the amenities of your guest room. Drift off to sleep with the help of our special Sleep Advantage system, which includes relaxing aromatherapy kit and ultra-soft premium bedding for the ultimate hotel accommodation in Dubai. ... more   less 
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Also Known As:
Dubai Crowne Plaza
Crown Plaza Dubai
Crown Plaza Hotel Dubai
Crowne Plaza Hotel Dubai

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