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“Excellent view of the city”
Review of Crowne Plaza Dubai

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Crowne Plaza Dubai
Ranked #152 of 556 Hotels in Dubai
Certificate of Excellence
Reviewed March 18, 2014

The one thing you notice about this hotel is the view of the city scape. Apart from the excellent location situated conveniently for a business traveller this place has some of the best options for breakfast menu. The standard rooms are not the most spacious rooms available which is one of the main drawbacks since the value you get compared to the price. The room service is still not the most prompt with respect to time. The same goes for the spa

Overall a decent place to stay for a short business trip if the cost is no issue

  • Stayed: April 2013, traveled on business
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1  Thank santosh k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza D, General Manager at Crowne Plaza Dubai, responded to this reviewResponded March 20, 2014

Dear “Santoshkmi”,
We would like to thank you for taking the time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor.
Thank you for your comments about the hotel’s location and breakfast menu. We also noted your feedback about the rooms, room service and spa.
Please note that it will be shared with the management and will not go unnoticed.
We hope to welcome you back in the near future.
Kind Regards,
Georges Farhat
Acting General Manager, Crowne Plaza Dubai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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831 - 837 of 1,561 reviews

Reviewed March 17, 2014

I travel, extensively, and Dubai does not have a shortage of hotels. Thus, I did not have any expectations for this hotel and I was pleasantly surprised. Its in the heart of the business district, a short walk from the Metro, and they had an excellent array of restaurants.

The best part was that upper-management did their best to familiarize themselves with me, personally, and were extremely helpful with all my questions.

This is a very nice oasis on S.Z. Road.

Room Tip: As long as the rooms have black-out drapes, you're in good shape.
See more room tips
  • Stayed: March 2014, traveled on business
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Thank RobertFrancoCRF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza D, General Manager at Crowne Plaza Dubai, responded to this reviewResponded March 17, 2014

Dear “RobertFrancoCRF”,
We are delighted to read your review of your stay at Crowne Plaza Dubai here on Tripadvisor.
We are glad to note that you had a pleasant stay with us. We will be happy to share your feedback with the management team and colleagues.
We look forward to welcoming you back in the near future.

Kind Regards,
Georges Farhat
Acting General Manager, Crowne Plaza Dubai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 17, 2014

My family and I had an excellent stay in this hotel earlier this month. The hotel was very well located for us as with two young children. We didn't want to go far to eat in the evenings so were pleased with the choice of restaurants in the same block as the hotel. We ate in Wagamamas the first evening and the Italian restaurant on the second - both of which we all enjoyed. We had a lovely 2 bedroom apartment which was more than adequate for us. We had breakfast on our first morning there and found the staff in the restaurant to be very attentive and helpful together with a good selection of cooked and cold breakfast items.

  • Stayed: March 2014, traveled with family
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Thank MMears72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza D, General Manager at Crowne Plaza Dubai, responded to this reviewResponded March 17, 2014

Dear “MMears72”,
It is thrilling to note your wonderful review of your stay at Crowne Plaza Dubai here on Tripadvisor.
We are delighted that you had an “excellent weekend” with us. As you have noted, our hotel has 13 award winning restaurants to satisfy every taste buds. We will be glad to share your feedback with the management and staff.
We hope to have the pleasure of welcoming you and your family back in the near future.
Kind Regards,
Georges Farhat
Acting General Manager, Crowne Plaza Dubai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 15, 2014

I stay in loads of Hotels during the course of my business so I am used to the Chateaux Blando corporate experience .

This hotel was not bad but it could do with a good spruce up to bring the experience up to date, the room was hard and unwelcoming.

The service was good and the breakfast not bad, but again it was all a bit old school.

So C+ could do better

  • Stayed: March 2014, traveled on business
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2  Thank JemThomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza D, General Manager at Crowne Plaza Dubai, responded to this reviewResponded March 16, 2014

Dear “Jem Thomas”,
Thank you for taking the time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor.
We were happy to know that there were few positive aspects to your stay such the service and the breakfast.
We were however disappointed to learn that you did not enjoy the facilities and amenities. Please be assured that your feedback will be communicated with the management and staff. We will strive to improve our products and services by taking your comments into consideration.

In the mean time, we sincerely hope we will have the pleasure of welcoming you back in the near future so that we can provide you with a more complete experience.
Kind Regards,
Georges Farhat
Acting General Manager, Crowne Plaza Dubai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 12, 2014

Hi , me and my wife stayed at Crown plaza on our yearly vacations , it was our first visit to Dubai & i was very very confused which location & area should i select for my Stay. ( There are so many Hotels , Areas which are suggested by travel agents & friends )

Friends i Must Say & want you to believe that There Can not be Better Location & Hotel other than CROWN PLAZA @ Sheikh Zayed Road. It is JUST PERFECT for Vacation.

DUBAI's Best PUB , BAR , NIGHt CLUB ( ZINC ) , RESTURANT , COFFEE HOUSE .... all INHOUSE it's awesome.

Hotel is Located at Most Happening place at Sheikh Zayed Road , Metro Station is just 2 Mins's walk , taxi cabs available day & night. Metro service can take you at any hook and corner of Dubai in just few minutes.

Adjoining this Hotel are some very nice open Restaurants , Coffee shops. You will simply love sitting out and admire beautiful tall buildings.

Breakfast at Hotel - Buffet breakfast at Hotel is superbly Lavish and very yummy.

Rooms - Very Nice , Neat & well maintained rooms , lobby , lifts , common areas.

Staff - Hotel Staff is very very polite and humble , always smiling and ready to help you anytime. NO HOTEL IN THIS WORLD CAN BE SUCCESSFUL if staff is not good , CROWN PLAZA Hotel is having great TEAM.

Shuttle Service - Hotel gives you excellent shuttle service for Mall of emirates & Beach , Must use service.

Hotel Reception is always busy and very lively , that's becz of their popularity and excellent service & location.

Will surly recommend to people traveling to Dubai for Vacation or Business it is very ideal for all type of travelers.

Room Tip: Pool Facing & Sheikh Zayed Road facng rooms are perfect
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  • Stayed: March 2014, traveled as a couple
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2  Thank benkalra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza D, General Manager at Crowne Plaza Dubai, responded to this reviewResponded March 13, 2014

Dear “benkalra”,

It is thrilling to read your wonderful and detailed review of your stay at Crowne Plaza Dubai and for sharing it here on Tripadvisor.

We have nothing more to add but we are very pleased that you had a “perfect” stay with us.

Thank you for your recommendation and we will be happy to share your feedback with the management and staff.

We look forward to having the opportunity to welcoming you back again in the near future.

Kind Regards,
Georges Farhat
Acting General Manager, Crowne Plaza Dubai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 9, 2014

I used to stay at the Crowne Plaza, Sheikh Zayed road due to its location and being close to the exhibition center, but I did not stay there for the past two years as my last stay was not satisfactory.
I recently stayed there in a business trip and definitely there is great improvement in everything. From the front door to the keen and helpful reception staff. Room was very comfort and quite with good view. Breakfast is one of the best in the region, although it can get busy in the morning with short of staff.
Many in house restaurants to select from. Many others within walking distance.
I really enjoyed my stay and will come back again.

  • Stayed: March 2014, traveled on business
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1  Thank Ashraf W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza D, General Manager at Crowne Plaza Dubai, responded to this reviewResponded March 11, 2014

Dear “Ashraf W”
We would like to welcome you back and thank you for taking the time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor.
We appreciate your feedback and we are pleased that you have noted the improvements.
We strive to get better each time to provide our valuable guests like you something to look forward to.
Thank you once again and we look forward to your next visit.
Kind Regards,
Georges Farhat
Acting General Manager, Crowne Plaza Dubai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 9, 2014

This hotel is located at a vantage point. ion. Very convenient for metro, taxi or bus. The hassle free check in, good concierge service, superb break fast spread and well behaved staff made our stay very comfortable. The rooms are very clean and well maintained.

Room Tip: Ask for a room facing the swimming pool
See more room tips
  • Stayed: March 2014, traveled with family
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1  Thank sats2405
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza D, General Manager at Crowne Plaza Dubai, responded to this reviewResponded March 10, 2014

Dear “sats2405”,
We are pleased with your comment about us as “excellent hotel”. Thank you for sharing your feedback here on Tripadvisor.
We will be happy to share your review with the management and staff.
We look forward to having the pleasure of welcoming you back in the near future.
Kind Regards,
Georges Farhat
Acting General Manager, Crowne Plaza Dubai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Dubai

Address: Sheikh Zayed Al Nahyan Road, Dubai 23215, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#86 Business Hotel in Dubai
#86 Romantic Hotel in Dubai
#104 Family Hotel in Dubai
#133 Luxury Hotel in Dubai
Price Range: $150 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Dubai 5*
Number of rooms: 568
Official Description (provided by the hotel):
Productivity and comfort come together at Crowne Plaza Dubai, which sits in the heart of Dubai's business district. With 15 meeting spaces, spacious guest rooms and wide-ranging amenities, we're redefining the business travel experience. Situated across the street from the Dubai World Trade Center, the Crowne Plaza is one of the most conveniently located hotels on Sheikh Zayed Road. The Dubai Metro lies a few steps away, and complimentary hotel shuttles offer regular service to Kite Beach and the Dubai Mall. If you're in town on business, our dedicated team of event planners can help you execute seamless events in our innovative meeting rooms or our ballroom that accommodates up to 1,800 people. Stay connected with free Wi-Fi access throughout the hotel, and visit the business center for your printing needs. When you're ready to relax, cool off in our outdoor pool or unwind with a massage, sauna and steam bath at the Crowne Fitness. You can also meet friends or hold quick business meetings in one of our 13 on-site restaurants and bars. At the end of the day, enjoy the amenities of your guest room. Drift off to sleep with the help of our special Sleep Advantage system, which includes relaxing aromatherapy kit and ultra-soft premium bedding for the ultimate hotel accommodation in Dubai. ... more   less 
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Also Known As:
Dubai Crowne Plaza
Crown Plaza Dubai
Crown Plaza Hotel Dubai
Crowne Plaza Hotel Dubai

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