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“Nicely managed Hotel and full of restaurants inside”
Review of Crowne Plaza Dubai

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Crowne Plaza Dubai
Ranked #137 of 542 Hotels in Dubai
Certificate of Excellence
Navi Mumbai, India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Nicely managed Hotel and full of restaurants inside”
Reviewed December 30, 2013

I was on business trip for a week for two time in same hotel. Its good for lone travellers and I didnt see much of families. Food was excellent. Breakfast and lunch Buffetwas really good. Ofcourse this is professionally managed. Defintely recommend for lone travellers. Night life in hotel may be little bit embarassing if staying and roaming in hotel in nights with kids

Room Tip: Choose top ones. sometime DJ may disturb you on lower levels
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  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vinayak504
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza D, Hotel Manager at Crowne Plaza Dubai, responded to this review, December 31, 2013
Dear “Vinayak504”,
Thank you for taking the time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor. We hope you had a successful business trip.

We are delighted that you enjoyed your stay. Thank you for your feedback about the hotel’s food and restaurants.

Thank you for your recommendation and we look forward to welcoming you back in the near future.

Kind Regards,
Georges Farhat
Hotel Manager, Crowne Plaza Dubai
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,458 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (311)
Date | Rating
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English first
Brisbane, Australia
Level Contributor
167 reviews
151 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
Reviewed December 29, 2013

I don't give too many five star ratings but I really like this hotel. I have stayed in other Dubai hotels but the Crowne Plaza Dubai is a winner in terms of location, simple friendly service and comfort. First, the location - situated on Sheikh Zayed road, it is only a five minute walk to the Emirates metro stop. There are plenty of cafés and restaurants within walking distance and the hotel has a free shuttle bus operating between the airport, Mall of the Emirates and Jemeirah Beach which is fantastic.
Second, the service and comfort. Spend a bit extra and stay on one of the Club floors. The rooms aren't spectacular, quite small really but comfortable and clean with all the amenities you might expect. The Club Lounge is great, especially breakfast which is really very good. The friendly service from the team there is welcoming and not over the top like some hotels.

This is an old hotel by Dubai standards but I would definitely stay here again. I felt at home. There is something I like about Crowne Plaza hotels. They are more upmarket but not pretentious like many of the big, more expensive chain hotels. This hotel is only a few metro stops away from the Dubai Mall and Mall of the Emirates, Dubai Fountain and Burj Kalifa. I highly recommend it.

Room Tip: Pay a bit extra and stay on a club floor.
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  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank MarkLaurence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza D, Hotel Manager at Crowne Plaza Dubai, responded to this review, December 31, 2013
Dear “MarkLaurence”,
It is thrilling to read your wonderful and detailed review of your stay at Crowne Plaza Dubai and for sharing it here on Tripadvisor.
We are glad of your comments about the hotel’s location, service, Club Lounge and rooms. We will be delighted to share your feedback with the management and staff.
We wish you the very best this season and we look forward to having you back in Crowne Plaza Dubai.


Kind Regards,
Georges Farhat
Hotel Manager, Crowne Plaza Dubai
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Australia
Level Contributor
178 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed December 25, 2013

First time in Dubai, we needed somewhere handy. 7 minutes from the airport, shopping centre 200 metres away on 4 levels, not the biggest but great to get to from within the hotel,
Staff were excellent and attentive, we had our daughter with us and she had a double sofa bed in the lounge area.
Meals were great, views all round.
We used Platinum Heritage for a dinner safari utilising 1960 land rovers , excellent choice as we did not want to go Dune Bashing, also did the hop on hop off which was good for a quick get around. Not sure what the fuss is about for tax free shopping, pretty well everything we priced was cheaper in Australia at full price without asking for a better price. It would seem they have loaded there margin. Save your dollars and use in Singapore if you are heading back that way.

Room Tip: Ask for a city view above the 15th floor.
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AussieRoamers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza D, Hotel Manager at Crowne Plaza Dubai, responded to this review, December 28, 2013
Dear “AussieRoamers”,
We are thrilled to read your wonderful review of your stay at Crowne Plaza Dubai and thank you for sharing it here on Tripadvisor.
We are delighted to note your feedback about the hotel’s location, “excellent and attentive staff” and “great meals”.
Again, thank you for your recommendation and we look forward to welcoming you and your family again in the near future.

Kind Regards,
Georges Farhat
Hotel Manager, Crowne Plaza Dubai
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Canton, Massachusetts
Level Contributor
64 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 22, 2013

The hotel was very accommodating. The first room I had was nice and big, but it was on a smoking floor and was loud with flushings from other rooms above. The pipes were in the corner of the bedroom. They quickly moved me to another floor and room where it was much quieter. They also had a nice general manager's cocktail hour where you could meet the general manager, other staff and guests. Nicely done.

There are multiple restaurants associated with the hotel which gave you options for eating in.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Heidi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza D, Hotel Manager at Crowne Plaza Dubai, responded to this review, December 28, 2013
Dear Heidi S”,
We would like to thank you for taking the time to share your experience at your recent stay at Crowne Plaza Dubai here on Tripadvisor.
We are delighted to note that you had a enjoyable time overall. It is great to note that are staff was able to assist you during your stay with us.

We will share your comments with our management & staff. Our guests’ complete satisfaction is our main goal at Crowne Plaza Dubai and it is rewarding to learn this has been achieved on this occasion.
We look forward to have the pleasure of welcoming you back to our hotel in the not too distant future.
Best Regards,
Georges Farhat
Hotel Manager, Crowne Plaza Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 21, 2013 via mobile

This is a very good hotel , but the rate is extremely high, very crowded , rooms are old but comfortable , food is accepted , as a conclusion , this is accepted hotel for short term stay. Not long term

Stayed December 2013, traveled on business
Helpful?
1 Thank Ahmed R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza D, Hotel Manager at Crowne Plaza Dubai, responded to this review, December 22, 2013
Dear “Ahmed R”,
Thank you for taking the time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor.
We appreciate your feedback with our room and restaurants. Please be informed the hotel room rates vary on the demand in a certain period of time. You have a lot of options to choose from like our Advance Purchase, Weekend rates and other packages available depending on the date of your stay.
We welcome any constructive feedback as this enables us to address any flaws as we strive to continually enhance the service and experience we deliver.

Once again thank you for your feedback and I hope that we will have the chance to provide you with a true Crowne Plaza experience in the near future.
Kind Regards,
Georges Farhat
Hotel Manager, Crowne Plaza Dubai
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yorkshire
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed December 20, 2013

Stayed for 4 nights, the hotel is in a great location, so tempting to run around experiencing all of the delights of Dubai. But our time was made excellent by the staff particularly in the gym, spa and pool well done.

We will be back!!

Room Tip: Take time out to relax and enjoy yourself, instead of running around all the time!!
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  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Business T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza D, Hotel Manager at Crowne Plaza Dubai, responded to this review, December 22, 2013
Dear “Business T”,
Thank you for taking the time to write a review of your stay at Crowne Plaza Dubai and for sharing it here on Tripadvisor.
We are glad that our team managed to make your stay an “excellent” one.
Thank you for your recommendation and we will be happy to share your feedback with the management and staff.
We look forward to welcoming you back soon.

Kind Regards,
Georges Farhat
Hotel Manager, Crowne Plaza Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Syracuse, New York
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 19, 2013

My wife and I stayed at the Crowne Plaza on Sheikh Zayed road from the 28th of Nov to the 3rd of Dec 2013. Our overall impression was unanimous - Superb. We requested a floor on a higher floor and got one on the 11th floor...the view was awesome and the room was very clean and the well prepared. The staff was friendly and the concierge was knowledgeable and helped us out many times.

Since I am a member of the IHG rewards program, we got some goodies too (fruit basket, discount coupons).

There is free internet available that is easy to connect to and fast enough for basic stuff.

We also opted for the buffet breakfast at one of the Hotels many restaurants - Al Dana...it was superb. The food on offer was varied and the spread was huge...to describe it in one word - Stupendous.

We loved our stay here and will certainly be back.

Room Tip: Ask for a room on one of the higher floors and facing Sheikh Zayed Road.
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sunitmathur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crowne Plaza D, Hotel Manager at Crowne Plaza Dubai, responded to this review, December 22, 2013
Dear “sunithmathur”,
We would like to thank you for a wonderful review of your stay at Crowne Plaza Dubai and for sharing it here on Tripadvisor.
We are delighted to note that we were able to deliver a SEAMLESS SERVICE all throughout your stay. We are also glad that you enjoyed the facilities and amenities in the hotel.
Again, thank you for your recommendation and we look forward to welcoming you and your wife again in the near future.

Kind Regards,
Georges Farhat
Hotel Manager, Crowne Plaza Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Dubai

Property: Crowne Plaza Dubai
Address: Sheikh Zayed Al Nahyan Road, Dubai 23215, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#86 Business Hotel in Dubai
#86 Romantic Hotel in Dubai
#104 Family Hotel in Dubai
#125 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:5 star — Crowne Plaza Dubai 5*
Number of rooms: 568
Official Description (provided by the hotel):
Productivity and comfort come together at Crowne Plaza(R) Dubai, which sits in the heart of Dubai's business district. With 15 meeting spaces, spacious guest rooms and wide-ranging amenities, we're redefining the business travel experience. Situated across the street from the Dubai World Trade Center, the Crowne Plaza(R) is one of the most conveniently located hotels on Sheikh Zayed Road. The Dubai Metro lies a few steps away, and complimentary hotel shuttles offer regular service to Kite Beach and the Dubai Mall. If you're in town on business, our dedicated team of event planners can help you execute seamless events in our innovative meeting rooms or our ballroom that accommodates up to 1,800 people. Stay connected with free Wi-Fi access throughout the hotel, and visit the business center for your printing needs. When you're ready to relax, cool off in our outdoor pool or unwind with a massage, sauna and steam bath at the Crowne Fitness. You can also meet friends or hold quick business meetings in one of our 13 on-site restaurants and bars. At the end of the day, enjoy the amenities of your guest room. Drift off to sleep with the help of our special Sleep Advantage system, which includes relaxing aromatherapy kit and ultra-soft premium bedding for the ultimate hotel accommodation in Dubai. ... more   less 
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Also Known As:
Dubai Crowne Plaza
Crown Plaza Dubai
Crown Plaza Hotel Dubai
Crowne Plaza Hotel Dubai

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