We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent apartment, decent facilities, front desk could try harder”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Al Ghurair Living Managed by AccorHotels
Ranked #165 of 554 Hotels in Dubai
Certificate of Excellence
Reviewed March 15, 2013

Don't be put off by the small number of reviews this place has received, it only opened in late 2012 so it's still brand new. I stayed here for 3 weeks on a business trip and I would happily come back here again.
Although it is not in one of the most popular areas of Dubai, it is only 3 mins walk from the Union metro station, meaning you can be at Dubai Mall in around 20 mins or so. It is also a 10 min walk down to the creek, where you can pick up a taxi boat to take you across to the souk area.

My 1 bed appt was fantastic (when booking or checking in, ask for a room on as high a floor as possible as the views over the city are great) and plenty big enough for me and my girlfriend. The living area was big, open and well furnished. The kitchen has everything you need, including microwave, washer/dryer, cooker, dishwasher and all the cutlery & crockery you'll need.
Bathroom also nice size, with huge bath, good shower and also a separate toilet room.

The front desk staffs were very helpful except on 1 matter. I asked on check-in about the charging of my room back to my business account, however 18 days later, and despite numerous prompts from me and calls back to my team in the UK, they still had not resolved my query.

We only ate in the hotel on two occasion: breakfast, which was very good though expensive at AED110; and dinner at the Yasmin restaurant, which served genuinely beautiful food with outstanding service.

One final point - there is no bar in the hotel and no decent hotel bar within easy walking distance. If you are travelling in these apartments then consider picking up some beers or wine at Dubai airport.

I would definitely recommend these apartments.

Room Tip: Ak for a room on a high floor, views across Dubai are fab!
  • Stayed: March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
8  Thank Johno999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maric V, Manager at Al Ghurair Living Managed by AccorHotels, responded to this reviewResponded March 20, 2013

Dear Guest,

Thank you for posting your review on Tripadvisor following your recent visit with Al Ghurair Arjaan by Rotana.

We are delighted to learn from your review that you enjoyed your long stay with us and highly appreciate your positive comments. We will be striving hard to maintain the consistent service levels as well as quality.

At the same time, I wish to apologize for the inconvenience caused with regards to the billing method which I trust has been sorted.

The Reception and Guest Services do have a list with nearby entertainment and some of them are within 5 minutes walking distance. Please do not hestiate to contact them upon your next visit.

It is truly a pleasure to have you staying with us and we certainly look forward to welcoming you back in the near future.

With warm regards,

Maric Van Duijvenbode
Executive Assistant Manager
Al Ghurair Arjaan & Al Ghurair Rayhaan by Rotana, Dubai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (233)
There are newer reviews for Al Ghurair Living Managed by AccorHotels
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language
  • More languages

169 - 175 of 233 reviews

Reviewed March 8, 2013

The ranking of this hotel apartment hotel seems a bit misleading and understated in our opinion due to the small number of reviews it has received (4 in total before ours) so I thought share the experience we have had so far during our stay (we are still checked in fact). My wife and I are little meticulous in general when it comes to travel particularly hotel rooms so arriving in this apartment, we found the 2 bedroom apartment very impressive. We were very pleased with the fully equipped kitchen that was well furnished with high quality amenities that you would expect from a modern fully furnished hotel apartment. The living room and dining area were extremely spacious and allowed our curious and full of energy one year old son to roam around. Location is fantastic with Spinney's and Al Ghurair Mall literally three minutes away from the time we leave our apartment on the 10th floor. Dubai mall is about 20 minutes by taxi and there is a metro station 4 blocks away. The apartment had 2 rooms with attached bathrooms that was very spacious and sleek. Beds were very comfortable. There was even a washing machine/dryer and common 1/2 bathroom the apartment. Being a Rotana exclusive member, I was so pleased with the rates and upgrade perk I got during our stay. I would highly recommend this hotel apartments for families who would like a home away from home feel during their visit to Dubai.

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
12  Thank Chris A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maric V, Manager at Al Ghurair Living Managed by AccorHotels, responded to this reviewResponded March 17, 2013

Dear Guest,

Thank you for posting your review on Tripadvisor following your recent visit with Al Ghurair Arjaan by Rotana.

We are delighted to learn from your review that you enjoyed your stay with us and that the location and facilities suited your needs.

We look forward welcoming you back with us in the near future.

With warm regards,

Maric Van Duijvenbode
Executive Assistant Manager
Al Ghurair Arjaan & Al Ghurair Rayhaan by Rotana, Dubai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 3, 2013

I stayed with my family in a 2 bedroom apartment. It was spacious with lovely beds, huge livingroom and kitchen and 2 bathrooms. A great breakfast buffet was served in the Al Ghurair Rayhaan hotel next to the Arjaan hotel. There was a sunny swimmingpool and a separate childrens pool. Several times per day the hotel provided a shuttle service to the lovely Al Mamzar Parc with white sandy beaches. Next to the hotel there is the Al Ghurair shopping centre with a lot of restaurants and a supermarket. The metro was opposite the hotel so it was easy to get around in Dubai. The staff was very friendly. I would definitely come back here again!!!

  • Stayed: February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
10  Thank Monique W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maric V, Manager at Al Ghurair Living Managed by AccorHotels, responded to this reviewResponded March 6, 2013

Dear Guest,

Thank you for posting your review on Tripadvisor following your recent visit with Al Ghurair Arjaan by Rotana.

We are delighted to learn from your review that you enjoyed your stay with us and highly appreciate your positive comments. We will be striving hard to maintain the consistent service levels as well as quality to stay perfect.

It is truly a pleasure to have you staying with us and we certainly look forward to welcoming you back in the near future.

With warm regards,

Maric Van Duijvenbode
Executive Assistant Manager

Al Ghurair Arjaan & Al Ghurair Rayhaan by Rotana, Dubai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 16, 2013

Very comfortable apartments, modern and specious with huge balconies. Perfect location in Deira next to Metro and in walking distance to Downtown. Huge living room with modern kitchen and all utensils to cook own meals. Large comfy bed.

Room Tip: Try to get a room from floor 14 up. Go for uneven room numbers - they have incredible view of the cr...
  • Stayed: December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
14  Thank Catsailor61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maric V, Manager at Al Ghurair Living Managed by AccorHotels, responded to this reviewResponded February 28, 2013

Dear Guest,

Thank you for posting your review on Trip Advisor following your recent visit with Al Ghurair Arjaan by Rotana.

We are delighted to learn from your review that you enjoyed your stay with us and highly appreciate your positive feedback which I have shared with my team.

It is truly a pleasure to have you staying with us and we certainly look forward to welcoming you back in the near future.

With warm regards,

Maric Van Duijvenbode
Executive Assistant Manager

Al Ghurair Arjaan & Al Ghurair Rayhaan by Rotana, Dubai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2013

We stayed with family in this hotel, we had booked a 3 bedroom apartment, for 10 days in beginning of January 2013, the check in was slow, the apartment was very spacious and very good. All new. Very well equipped kitchen , washing machine and dishwasher too, TV in all the bedrooms and the living room. We were on the 19 floor, there was a nice and spacious balcony outside the living room, and there were chairs too in the balcony. Breathtaking view of dubai from all the rooms. View of dubai airport, dubai creek, sheikh zayed road, birjul khalifa, superb view. Location was too good, spinnys supermarket right next door, so many restaurents all around.The housekeeping service was also very good. The negative points -- the bathtubs were very high and it was very difficult to get into it and come out of it, there was blockage in the master bedroom bathroom , but it was later repaired.check out was very quick. I will definitely come back and stay in this excellent apartment hotel.

Room Tip: Take an apartment on a higher floor to get a good view !
  • Stayed: January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
14  Thank siraj_chowdhry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maric V, Manager at Al Ghurair Living Managed by AccorHotels, responded to this reviewResponded February 28, 2013

Dear Guest,

Thank you for posting your review on Trip Advisor following your recent visit with Al Ghurair Arjaan by Rotana.

We are delighted to learn from your review that you enjoyed your stay with us and highly appreciate your feedback which I have shared with the concerned departments.

It is our ultimate aim to deliver seamless arrival and departure experience and we highly appreciate your valuable comments. We have seen a delay in our arrival process at the Arjaan since our opening in December, 2012 and identified the lack of manning during certain hours and equipment which are now being rectified.

It is truly a pleasure to have you staying with us and we certainly look forward to welcoming you back in the near future at the Arjaan.

With warm regards,

Maric Van Duijvenbode
Executive Assistant Manager

Al Ghurair Arjaan & Al Ghurair Rayhaan by Rotana, Dubai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 7, 2013

recently stayed in a three bedroom apt with family on the 20th floor,what a view,apts are awesome,well designed and comforting.Breakfast is great but crowded as its shared with sis hotel The Rayhaan.Staff need training as its a new establishment.location is superb with many restaurants just round the corner.
Negative points:reported phone in the apt not working,was never fixed even after many reminders.The climb to the bath tub is tricky,to high for elderly and the young.The water pressure in the shower is to low as per Dubai standards.But will definately return.

Room Tip: higher floors have breathtaking views of Dubai.
  • Stayed: January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank babaabasi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maric V, Manager at Al Ghurair Living Managed by AccorHotels, responded to this reviewResponded February 28, 2013

Dear Guest,

Thank you very much for posting your review on Trip Advisor following your recent visit with Al Ghurair Arjaan by Rotana.

We are delighted to learn from your review that you enjoyed your stay with us and highly appreciate your constructive feedback which I have shared with the concerned departments.

I read from your comments that we have failed in responding to your service request for which I apologize.

During the new year period, we did encounter a larger volume of business then we had anticipated and admit that we were not geared up for numbers of guest during the meal periods, which may have caused delay in service.

The comments of the bathtub has been noted and we will look into this. On the other hand, the water pressure situation has improved on all our floors.

It is truly a pleasure to have you staying with us and we certainly look forward to welcoming you back in the near future at the Arjaan.

With warm regards,

Maric Van Duijvenbode
Executive Assistant Manager

Al Ghurair Arjaan & Al Ghurair Rayhaan by Rotana, Dubai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 2, 2017
Google Translation

  • Stayed: June 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Rotana Hotels
Thank qasimAlnaimi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Dubai hotels
0.1 mi away
Al Ghurair Hotel
Al Ghurair Hotel
#82 of 554 in Dubai
1,406 reviews
1.2 mi away
Flora Creek Deluxe Hotel Apartments
1.6 mi away
Pullman Dubai Creek City Centre Residences
Show Prices
Show Prices
Show Prices
0.8 mi away
Marriott Executive Apartments Dubai Creek
0.3 mi away
Ramada Deira
Ramada Deira
#198 of 554 in Dubai
699 reviews
0.2 mi away
Landmark Grand Hotel
Landmark Grand Hotel
#244 of 554 in Dubai
546 reviews
Show Prices
Show Prices
Show Prices

Been to Al Ghurair Living Managed by AccorHotels? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Al Ghurair Living Managed by AccorHotels

Address: Umar Bin Al Kattab Rd | Near Fish Roundabout, Dubai, United Arab Emirates (Formerly Al Ghurair Arjaan)
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette
Hotel Style:
Ranked #165 of 554 Hotels in Dubai
Price Range: $130 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Al Ghurair Living Managed by AccorHotels 4*
Number of rooms: 192
Official Description (provided by the hotel):
Al Ghurair Hotel Living offers business and leisure travelers a unique hospitality experience within a thriving metropolis. With its inspiring blend of Arabic architecture combined with contemporary styling, the hotel apartment offers a calm haven for long and short-stay guests in the heart of one of Dubai’s bustling commercial and tourism districts. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, Hotels.com, Ctrip TA, Agoda, Cancelon, TripOnline SA, Hotwire and Cheap Tickets so you can book your Al Ghurair Living Managed by AccorHotels reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing