i think the franchiser should look again into the Service as they are really so disappointing.
they dont know that there is difference meaning of well done and medium cook.
After 38 min waiting for my Extra Well done Steak i finally get it with 2 gift , ( first the steak not cook well as ordered and the blood still shown, Second i found peace of bones which the manager was surprised after seeing it).
And even he was Surprised he just took the plate and left , even without a single word.
Its really a shame from i big restaurants to have like that mistake and Service.
Hope changes will be done ASAP
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.