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“Great room, Excellent staff”

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Hilton Dubai The Walk
Ranked #111 of 554 Hotels in Dubai
Certificate of Excellence
Reviewed May 6, 2014

The rooms were a good size, the staff were really friendly and couldn't do enough for you, the maid service would leave the towels in lovely shapes of a heart or swan which added a nice touch, On my wife's birthday they also left a chocolate cake with a card, the restaurant always had a great selection for breakfast, lunch and dinner, we didn't like the pool in our hotel but we could use the Hilton hotel across the road so we used theirs regularly.

  • Stayed: September 2013, traveled as a couple
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1  Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander M, Manager at Hilton Dubai The Walk, responded to this reviewResponded May 8, 2014

Dear Robert S,

Thank you for posting a review of your recent stay at the Hilton Dubai The Walk and for sharing your feedback with fellow travellers’.

It is so nice to hear that you have enjoyed your experience of staying in our hotel with your family and that you found our overall service and facilities to your satisfaction. I am glad that you liked the birthday cake plus the birthday card from all of us.

On behalf of the entire team, we look forward to welcome you back again in the near future.

Sincerely,

Alexander Musch
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,743 - 1,749 of 2,772 reviews

Reviewed May 5, 2014

We were there for a week in April. Me, my wife and two kids. Two bedrooms apartment looks great. Spacious enough and may be even more than enough for 4 people. Breakfast is pretty decent. Dinner buffet is overpriced from my perspective, while cuisine and variety of dishes are astonishing. Hotel's private beach is definitely a great pro for choosing Hilton. Service is very good, friendly staff. Special thanks to Pradeep from Hartizon restaurant for his hospitality and professionalism.

  • Stayed: April 2014, traveled with family
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1  Thank Evgeniy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander M, Hotel Manager at Hilton Dubai The Walk, responded to this reviewResponded May 6, 2014

Dear Evgeniy R,

Thank you for posting a review of your recent stay at the Hilton Dubai The Walk and for sharing your feedback with fellow travellers’.

It is so nice to hear that you have enjoyed your experience of staying in our hotel with your family and that you found our overall service and facilities to your satisfaction.

Rest assured that your comments have been taken seriously by us. On behalf of the entire team, we look forward to welcome you back again in the near future.

Sincerely,

Alexander Musch
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 4, 2014

We are always having hard time finding suitable hotels for our family of 5 but Hilton is one of the best we found. We booked a 2 bedroom suite and loved the large space and washer/dryer. Kids enjoyed the breakfast and the friendly service. Location is excellent as it's close to the Walk, restaurants and the beach. The only drawback is the slow elevator...

  • Stayed: April 2014, traveled with family
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Thank Sophia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander M, Hotel Manager at Hilton Dubai The Walk, responded to this reviewResponded May 6, 2014

Dear Sophia C,

We are very pleased to read your motivating comments and to be recognized by our valued guest such as yourself as one of the best hotel. On behalf of team, THANK YOU for your kind words and compliments.

Our guest lifts is indeed a key focus for us and we apologise for any inconvenience caused. Please rest assured that this feedback of yours is taken really seriously on board by all of us.

We hope that very soon we would have the pleasure to welcome you back to Hilton Dubai The Walk.

Sincerely,

Alexander Musch
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 4, 2014

Perfect location(at the Walk, beach, pool and restaurants) and excellent service with very friendly people.
Spacious suites with sea view are very good when you travel with friends or family. Great breakfast buffet.
In the weekend very busy for breakfast and elevators.

  • Stayed: May 2014, traveled with family
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Thank A B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander M, Manager at Hilton Dubai The Walk, responded to this reviewResponded May 8, 2014

Dear A B,

Thank you for posting a review of your recent stay at the Hilton Dubai The Walk and for sharing your feedback with fellow travellers’.

It is so nice to hear that you have enjoyed your experience of staying in our hotel with your family and that you found our overall service and facilities to your satisfaction.

On behalf of the entire team, we look forward to welcome you back again in the near future.

Sincerely,

Alexander Musch
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 2, 2014

Simply perfect for a family vacation: pool, beach, The Walk, restaurants, close to the Marina, walking distance to Metro JLT station, great breakfast, great service, possibility to use the Hilton Resort facilities. Very nice restaurants, easy to get taxis, to go for sunset walks, and and and ...
One small comment: too few elevators for 43 stories and sometimes long waiting queues for breakfast. Apart from that, great !
Very nice touch if you birthday: the hotel sends to your room a very tasty chocolate cake with a B-day card :-)

Room Tip: High floors are supposed to have great views. From 11th floor should be fine.
  • Stayed: April 2014, traveled with family
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2  Thank Alex_Carlos_G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander M, Hotel Manager at Hilton Dubai The Walk, responded to this reviewResponded May 4, 2014

Dear Alex_Carlos_G,

Thank you for posting a review of your recent stay at the Hilton Dubai The Walk and for sharing your feedback with fellow travellers’.

It is so nice to hear that you have enjoyed your experience of staying in our hotel with your family and that you found our overall service and facilities to your satisfaction. I am glad that you liked the birthday cake plus the birthday card from all of us.

Rest assured that your raised point regarding the lifts have been taken seriously by us. On behalf of the entire team, we look forward to welcome you back again in the near future.

Sincerely,

Alexander Musch
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 30, 2014

Overall the experience was wonderful. Great Hotel, Friendly, Helpful staff and Great location. Would recommended to stay here. Would book and stay here again on my next trip. Were wonderful to my children and staff very efficient.

  • Stayed: April 2014, traveled with family
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank Candice N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander M, Hotel Manager at Hilton Dubai The Walk, responded to this reviewResponded May 5, 2014

Dear Candice N,

We are very pleased to read your short but definitely beneficial to future Dubai travellers regarding your experience of staying with us. On behalf of my team THANK YOU for your valuable and motivating feedback especially for recommending us.

So we all look forward to welcome you and your family back again in the near future!

Sincerely,

Alexander Musch
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 29, 2014

We stayed here for 3 nights on route home. The service was great all staff were very helpful and couldn't do enough for us. The apartment was fantastic we were upgraded to a sea view. I loved the fact you could walk over the adjoining walkway to get to the beach without going outside. My only complaint it would be the wait for the lifts they seems to take ages. I would defo go back again.

  • Stayed: April 2014, traveled with family
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Review collected in partnership with Low Cost Holidays
1  Thank Mary Ann H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexander M, Hotel Manager at Hilton Dubai The Walk, responded to this reviewResponded April 30, 2014

Dear Mary Ann H,

Thank you for posting a review and for sharing your experience with us and fellow travellers.

We are happy to learn of your overall satisfaction especially for your motivating comments towards our most valuable asset, our Team Members which will be shared to the rest of the team. I want to assure you that your concerns regarding our guest lifts have been taken seriously by us.

Once again, thank you and we all look forward to welcome you back in not so distant future.

Sincerely,

Alexander Musch
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Dubai The Walk

Address: The Walk | Jumeirah Beach Residence, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai > The Marina
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #111 of 554 Hotels in Dubai
Price Range: $134 - $546 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Dubai The Walk 4*
Number of rooms: 362
Official Description (provided by the hotel):
Enjoy an extended stay at Hilton Dubai The Walk, located on 'The Walk,' a bustling promenade area featuring the beach mall full of boutiques, restaurants and cinemas in the heart of Jumeirah Beach. Accommodation options include contemporary studios, duplex lofts and spacious two-, three-, and four-bedroom apartments. This Dubai hotel is within walking distance of Dubai Marina cafes, boutiques and entertainment venues, and within easy reach of downtown Dubai. Hilton Dubai The Walk is linked via footbridge to the Hilton Dubai Jumeirah Resort, sharing a wide range of facilities and services. Guests can enjoy access to a variety of onsite restaurants and bars, luxurious spa services, a private sandy beach and watersport facilities. Guests in Dubai on business can avoid long commutes, as the city's major corporate hubs are only ten minutes away. Nearby attractions include two of Dubai's premier golf courses and some of the best shopping in the world - the Mall of the Emirates, home to the largest indoor ski area, the Marina Mall and Ibn Battuta Mall. Complimentary WiFi is available in public areas. ... more   less 
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