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“The Perfect Staycation”

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Rixos The Palm Dubai
Ranked #26 of 561 Hotels in Dubai
Reviewed July 14, 2013

As residents of Dubai, my husband and I wanted a quick night away to relax. The Rixos on the Palm was the perfect choice. The fabulous view from the pool/beach, as well as our room, looked back on the city. We booked during Ramadan, taking advantage of a great rate that included Iftar, Suhoor, and breakfast buffets. The food was fresh and plentiful. The service in the hotel was top rate, with helpful, friendly staff when needed.

Definitely ask for a room facing the Burj Al Arab, and enjoy your balcony loungers with a great view.

Room Tip: Ask for a room facing the Burj Al Arab, and enjoy your balcony loungers with a great view.
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  • Stayed: July 2013, traveled as a couple
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2  Thank jwhitney19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RixosThePalm D, General Manager at Rixos The Palm Dubai, responded to this reviewResponded August 22, 2013

Dear Tripadvisor Member,

We would like to thank you very much for taking your valuable time in sharing your experience with us. We are happy to hear that you have had a pleasant stay with us. The comments you have pointed out, have already been shared with the team, in order to be evaluated.

We are looking forward to welcoming you again.

Best Regards,

Mouhamad Hadla
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,799 - 1,805 of 3,223 reviews

Reviewed July 13, 2013

We went for iftar Buffet in A La Turca, the restaurant is great the staff is very attentive, food is good and definitely makes you full! We went to sit near the pool and the view is amazing. We asked if we could check the rooms for future plan on staying, the receptionist is kind enough to let us view some of their room, Mr. Baris toured us to the beautiful rooms. It may be at the end of the palm, but its worth it and you'll definitely get the relaxation you wanted.

  • Stayed: July 2013, traveled with family
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Thank Camille N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RixosThePalm D, General Manager at Rixos The Palm Dubai, responded to this reviewResponded August 22, 2013

Dear Tripadvisor Member,

We would like to thank you very much for taking your valuable time in sharing your experience with us. We are happy to hear that you have had a pleasant stay with us. The comments you have pointed out, have already been shared with the team, in order to be evaluated.

We are looking forward to welcoming you again.

Best Regards,

Mouhamad Hadla
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 13, 2013

This hotel was absolutely stunning. The views from the balcony over to the burj Arab were fantastic. The staff were so helpful and were able to accommodate early check in with complimentary breakfast and late check out. There is also a shuttle bus which runs 5 times a day to the mall of the emirates so don't worry about being far away from people. When I was there we were the only English people there so if you really want to get away and chill out then this is definitely the place. The spa was a reasonable price and the morning buffet for breakfast had everything you could ever want. The children's club looked amazing even though we didn't need to use it, with so many different activities to do during the day and adults can play too with the offer of tubing or banana-boating available. You can also learn to dive.

Room Tip: Ask for a garden view or sea view as the new apartments built next door could get in the way if you...
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  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
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Thank StellanEd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RixosThePalm D, General Manager at Rixos The Palm Dubai, responded to this reviewResponded August 22, 2013

Dear Tripadvisor Member,

We would like to thank you very much for taking your valuable time in sharing your experience with us. We are happy to hear that you have had a pleasant stay with us. The comments you have pointed out, have already been shared with the team, in order to be evaluated.

We are looking forward to welcoming you again.

Best Regards,

Mouhamad Hadla
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 13, 2013 via mobile

Service was friendly specifically (Mr. Skander Jegham & Mr. Mouhamad Hadla)
Breakfast was great and the rooms were stunning. Beach amenities


Everything fantastic in this hotel

I will definitely stay at this hotel again.

  • Stayed: June 2013
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Thank Salnaimi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RixosThePalm D, General Manager at Rixos The Palm Dubai, responded to this reviewResponded August 22, 2013

Dear Tripadvisor Member,

We would like to thank you very much for taking your valuable time in sharing your experience with us. We are happy to hear that you have had a pleasant stay with us. The comments you have pointed out, have already been shared with the team, in order to be evaluated.

We are looking forward to welcoming you again.

Best Regards,

Mouhamad Hadla
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 11, 2013

I stayed in Rixos for a conference for 3 nights. First of all if you are a tourist meaning to roam around Dubai, this place is amazingly far off i.e. one edge of the crescent on the palm. Naturally if you stay there you have to either go out to eat (in taxi and reasonable places will be far off). The dining options within the hotel were really poor starting from the buffet breakfasts, lunches and the room service. I was really dissapointed with the quality of food served.

My room was facing the water (fake beach of the palm) but the rooms one level below had a wall in front of them with no view whatsoever.

The aircon was out of control and would not go above 18 degree setting. Later on they checked and fixed it.

In a nutshell I found the hotel to be extremely average, not worth the long trip and certainly not anything special. If you have to stay on the palm choose the Zabeel Saraye which is exceptionally good and worth the additional amount that you have to pay..

Room Tip: Ask them for an upgrade! some of the normal rooms just face the wall and are quiet horrible. Alterna...
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  • Stayed: June 2013, traveled on business
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Thank Qindeel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RixosThePalm D, General Manager at Rixos The Palm Dubai, responded to this reviewResponded August 23, 2013

Dear Tripadvisor Member,

Thank you very much for taking your time to share your experience with us.

We are sorry to hear that some aspects were not up to your expectations. Please be assured that your comments have been shared with related departments, for necessary actions to be taken.

As Rixos The Palm Dubai, we continually aim to exceed our guests’ expectations and we very much appreciate feedback such as yours, which plays an essential part in helping us monitor our day-to-day operations and improve where necessary.

Once again, we would like to thank you for sharing your comments with us.

Best Regards,

Mouhamad Hadla
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 9, 2013

The Service is excellent and price is reasonable.
Staff are very friendly and always smiling.
huge selection of very tasty food (both breakfast and dinner).
the rooms have are big space and very comfort.

  • Stayed: June 2013, traveled with family
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Thank Andreas A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RixosThePalm D, General Manager at Rixos The Palm Dubai, responded to this reviewResponded August 22, 2013

Dear Tripadvisor Member,

We would like to thank you very much for taking your valuable time in sharing your experience with us. We are happy to hear that you have had a pleasant stay with us. The comments you have pointed out, have already been shared with the team, in order to be evaluated.

We are looking forward to welcoming you again.

Best Regards,

Mouhamad Hadla
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 6, 2013 via mobile

The hotel belong to a turkish chain hotels ... it have an ottoman style .. perfect place for a honeymooners..
Perfect beach & swimming pool.
The stuff honestly was amazing they are so helful . THE BREAKFAST WAS SO NICE .
Tip tip : you should hire a car if u wish to stay there :)

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Fahadan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RixosThePalm D, General Manager at Rixos The Palm Dubai, responded to this reviewResponded August 22, 2013

Dear Tripadvisor Member,

We would like to thank you very much for taking your valuable time in sharing your experience with us. We are happy to hear that you have had a pleasant stay with us. The comments you have pointed out, have already been shared with the team, in order to be evaluated.

We are looking forward to welcoming you again.

Best Regards,

Mouhamad Hadla
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rixos The Palm Dubai

Address: East Crescent Plot C-40 | The Palm Jumeirah, Dubai 18652, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #26 of 561 Hotels in Dubai
Price Range: $216 - $574 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rixos The Palm Dubai 5*
Number of rooms: 231
Official Description (provided by the hotel):
Situated on the fronds of Palm Jumeirah’s east crescent, Rixos The Palm Dubai is the UAE’s first luxury multi-concept resort. The resort boasts the city’s most spectacular location offering panoramic views of the azure waters of the Arabian Gulf, Dubai's iconic skyscrapers, the glittering skyline of Dubai Marina and the remarkable lagoons and architecture of Palm Jumeirah itself. Decorated in sophisticated shades of cream and gold, accented with dark wooden furniture and parquet flooring, the resort features 231 rooms and suites that provide a wealth of comfort and luxury. ... more   less 
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