In one of my frequent trips to Dubai, I chose Rayhaan Rotana in June which is in Deira Dubai and hence perhaps not in the flash light as the hotels in the newer districts of the city. Having researched about the hotel online and having experienced the Rotana brand, I was confident that the experience will be good. So it was!
From check-in to express check-out at Club Rotana floor, the experience was excellent. The package I chose entitlede me to an upgrade to Club Rotana floor and all the facilities. Good speed wi-fi, use of club lounge including buffet breakfast was excellent. The club lounge staff Katerina was very professional in her knowledge about the products and showed keen interest in the guests (myself and another guest she was dealing with while I waited). This really made me feel as being treated exclusively yet in an unobtrusive manner.
The room size was excellent with a great view of DXB! For someone like me who is a aviation enthusiast and
an Emirates airlines fan it was quite a treat. The view was distant but the take offs enjoyable with a cup of tea to gaze at. The bathroom was very well appointed with locciatne products, rain shower and good size.
The bed was comfortable and the room decor reasonably trendy yet practical. Good selection of satellite channels. The lobby design on the ground floor as well as the reception lobby were well designed and being fairly new gleemed.
Location next to Al Ghurair mall with cinemas, supermarket and many small cafés and shops so typical of the original Dubai is intresting. Although metro Union Station is very close I didn't use it, however that is another plus point. Taxis are readily available and hence not an issue.
I used the room service menu but was not overly impressed. I only had the Club Rotana breakfast which was also average but the fresh juices like carrot juice were very good. Then perhaps with such a variety of dining in Dubai, good food is never an issue.
Overall I quite liked the hotel and will stay again most probably given the service, overall quality if stay and to enjoy the Diera and its neigbourhoods and even beyond.
- Official Description (provided by the hotel):
- Whether you're a tourist or travelling on business, Al Ghurair Rayhaan by Rotana is a great choice when staying in Dubai. Linked to Al Ghurair Centre, a top shopping destination and home to a wide range of restaurants featuring multi cultural cuisines, this 5 star hotel is the perfect place to enjoy some of the city's attractions such us the Gold Souk, Spice Souk , Dubai Heritage Village and Dubai Creek. Nestled in the heart of Dubai, it is well connected to all the city's business and top tourist destinations through the Dubai Metro rail network. It is a walking distance from the Union Metro station (central hub to all metro stations). It is 4 metro stations away from the Dubai International Airport Terminal 1, 3 metro stations away from Dubai World Trade Centre, and 3 metro stations from the Health Care City. One of the largest complex in Dubai, it offers 428 luxurious rooms and suites, as well as the Club Rotana Lounge on the 18th floor which provides an array of additional benefits to club guests. Our state-of-the-art conference and banqueting services provide a fine venue for meetings, events and celebrations. The best choice for a family oriented hotel destination in Dubai, it offers a selection of top-class facilities catering to all needs. Bodylines and spa, one of best spa in Dubai is located on the 5th floor of the hotel, ready to revive and rejuvenate your body and soul. Children can enjoy one of the largest indoor amusement centres of Al Ghurair Centre. The whole family can watch latest movies from the largest and most visited chain of theaters in the Middle East. A shuttle service is available to experience the finest beaches in the city. It is within reach of the Dubai Creek Golf & Yacht Club. International supermarkets are accessible to the hotel. Banks and foreign exchange facilities are within reach. A nearby mosque is available for prayer and worship. Truly, the splendor of the hotel is decked with pristine services and alluring comforts which is a Rotana trade mark. ... more less
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