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Landmark Grand Hotel
Ranked #246 of 554 Hotels in Dubai
Reviewed July 11, 2014

Neighbours maked all at of noise. The room was clean, large and confortable. We reserved two nights so as to wait another plane. I Just wanted to rest between six o’clock and midnight. I was disapointed to paid for 2 days.


  • Stayed: July 2014, traveled as a couple
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Review collected in partnership with this hotel
Thank Chabert P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LandmarkGrand, Guest Relations Manager at Landmark Grand Hotel, responded to this reviewResponded July 27, 2014

Dear Guest,

We do apologize for the inconvenience you had “noise level” which came from the neighboring rooms.

Other than this particular point, I noticed you had a wonderful stay and you enjoyed our services.

We look forward to welcome you again to Dubai and to the Landmark Grand.

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226 - 232 of 546 reviews

Reviewed July 9, 2014

Really enjoyed our 3 nights at the hotel. Everything was first class. All the staff were really friendly and helpful. Enjoyed the breakfast and buffet meals. Very close to the subway at Union Square for travel in Dubai. Would certainly stay here again.

Stayed: July 2014, traveled as a couple
1  Thank Frogger2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LandmarkGrand, Guest Relations Manager at Landmark Grand Hotel, responded to this reviewResponded July 27, 2014

Dear Guest,

Glad to hear that you enjoyed your stay at our hotel and saw Dubai without any traffic hassles since the hotel located next to the Union metro.

Also very pleasing to hear that everything was first class and you enjoyed our buffet spread.

Look forward to welcome you once again.

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Reviewed July 7, 2014

Check in was slow, and receptionist although kind and smiling missed to provide us information about the hotel facilities such as breakfast and lunch timings as we have HB package, & wifi password since internet is provided free. the room was organized and neat except that the water heater for tea is not cleaned and there were no slippers. the room was for double occupancy but the bathroom amenities appears to be only good for 1 person. the lady sitting in the desk near the reception in the lobby needs to smile and be friendly with the guests. breakfast was good. lunch was average.. not much selection. 1 guy in the restaurant was rude, not hospitable and not friendly. the internet connection was fast. everything else was fine.

  • Stayed: July 2014, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with this hotel
1  Thank Misshi_Misshi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LandmarkGrand, Guest Relations Manager at Landmark Grand Hotel, responded to this reviewResponded July 27, 2014

Dear Guest,

First of all we would like to apologize for the inconvenience caused during your stay. We have taken a note of all negative points mentioned and shall improve upon.

We are sure you will give us one more opportunity by staying in our hotel and for sure you will see the difference.

We look forward to hearing from you.

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Reviewed June 25, 2014

Excellent service at Landmark..
Requests to room service were handled quickly. Location of the hotel near Metro station was very convenient. Staff responded quickly to all requests for information and assistance.








Excellent service at Landmark Grand Hotel
.The included breakfast and lunch buffets adds to the value of staying at the Landmark Grand




  • Stayed: June 2014, traveled with friends
    • Value
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Review collected in partnership with this hotel
1  Thank WilliamGroseclose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LandmarkGrand, Guest Relations Manager at Landmark Grand Hotel, responded to this reviewResponded July 16, 2014

Dear Guest,

Thank you for your mail and great to hear that you enjoyed seeing Dubai without any traffic hassles since the hotel is next to Union metro. The central location of the hotel has been a great advantage to all our guests and the proximity to Al Ghurair mall which makes shopping even easier.

We look forward to welcome you once again.

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Reviewed June 17, 2014

Best ever service i experienced.
very nice tidy well maintained very clean modern furniture i dont have more to say every part of rooms was elegant.
nice location near to union square metro station hardly 5 min walk very peacefull no traffic noise if u r above the main entrance, shopping malls pharmacy food courts restuarants in easy access.
best thing i like was the dicipline and politeness of the staff in hotel every one was kind and ready to help u and guide u its worthy to recoomend mr.rateesh from front desk and raga from room cleaning services i highly recommend these two staff members to be really appreciated they r the jewels of ur hotel and the bell boy forgot his name with glasses was also admirable and very helpfull.
i think it would be harsh to say anything against 100% perfect hotel for families as there was no disco.
the swimming pool at the top gave the best pleasure to my sons as they used it almost throughout our stay. the security diver boys were also great and very attentive and well equipped with towels and other emregency tools.
finally my best wishes and regards to all personal in hotel which i missed to mention all were very kind especially the man who cooked us live and fresh aoumlets every morning.
thanks to all hotel staff members who worked as a team and provided us with a memorable and unforgetable stay.

  • Stayed: June 2014, traveled with family
    • Value
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Review collected in partnership with this hotel
1  Thank NaumansheikhJavaheri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LandmarkGrand, Guest Relations Manager at Landmark Grand Hotel, responded to this reviewResponded July 16, 2014

Dear Guest,

It’s wonderful to hear that you had great stay at our hotel.

Rightfully said, we strongly believe in staff trainings and I’m glad that you are happy with our service delivery. Also, very pleased to hear that you have visited most of Dubai since the hotel being centrally located and next to Union metro.

We look forward to welcome you once again and I’m sure you will not think twice to book our hotel.

Best regards.

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Reviewed June 15, 2014

I like the hotel, and I like everything about them, there services are excellent and many more not to mention! except in the case of breakfast which is suppose to be complementary to all guest in the hotel, irrespective of the type of room, and not just given to only few. your GUEST is always your GUEST treat him well.

  • Stayed: June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Aisha A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LandmarkGrand, Guest Relations Manager at Landmark Grand Hotel, responded to this reviewResponded July 5, 2014

Dear Guest,

Thank you for your mail and we take notes of your valuable comments.

However, we notice that you were expecting complimentary breakfast which normally has to be booked prior as we provide both options – that is to book “on room only basis” or with breakfast.

Nevertheless, please , let us know when you visit Dubai next and we shall personally take care of your stay.

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Reviewed June 10, 2014

Hi guyz..wt can I say.. Landmark grand hotel iz jus phenomenal!!! 4rm da room service to da the buffet breakfast..I recommend this with a smile..goin on a tour to india and dubai and gona be staying at da same hotel..jus across da road iz da subway n dtz a huge blessing especially if u hv kidz or if u wit a huge group of people..oh I almost 4got,therz WIFI GALORE!!jus ask 4 a passkey and load all those picz on Facebook!! ;) well dtz all 4 nw..thankz

  • Stayed: January 2014
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1  Thank raverz44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LandmarkGrand, Guest Relations Manager at Landmark Grand Hotel, responded to this reviewResponded July 5, 2014

Dear Guest,

Happy and glad to hear that you had wonderful stay at the hotel.

Yes, as mentioned by you, the hotel is very centrally located with access to malls, Creek, shopping, metro, eateries, etc. and glad that you took advantage of all of that.

We look forward to welcome you once again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Landmark Grand Hotel

Address: Al Riqqa Road, Deira, Dubai 42222, United Arab Emirates (Formerly Landmark Grand Deira)
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #246 of 554 Hotels in Dubai
Price Range: $47 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Landmark Grand Hotel 4*
Number of rooms: 174
Official Description (provided by the hotel):
The 4* Landmark Grand Hotel brings you a host of outstanding services -whether you want the best business facilities, a classy vacation or a weekend escape! Perfectly situated on Riqqa Road, opposite the iconic Al Ghurair Shopping Mall in the heart of downtown Dubai, the Grand is at the hub of exceptional business and shopping experiences located only 2 minutes away from Union Square Metro. You will be greeted with impeccable hospitality, as you are welcomed into any of our 174 well-appointed rooms and suites. ... more   less 
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