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“Pleasant stay”

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Millennium Plaza Hotel Dubai
Ranked #115 of 542 Hotels in Dubai
Certificate of Excellence
Manama, Bahrain
1 review
“Pleasant stay”
Reviewed April 20, 2014

Positive points
* Excellent location
* Emirate Towers metro 2 steps away
* Restaurants and shops nearby
* Clean room
* Friendly helpful Staff
* Offered free internet

Things to improve
* No laundry express service, though mentioned in the hotel leaflets.
* Found the room still not clean one day after returning from a 5 hour trip. Alerted room service who took quick action.

Room Tip: Higher floors definitely better!
See more room tips
  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Traveler E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel M, General Manager at Millennium Plaza Hotel Dubai, responded to this review, June 19, 2014
Dear Traveler E,

Thank you for your positive comments.

We have noted your comments and will ensure that necessary measures are taken to make these services available.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (342)
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English first
Madrid, Spain
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 20, 2014

A friend and I spent four nights in the hotel in April.

We absolutely loved it! Breakfast was good, and we stayed in a Premium room which was bigger than my flat.

The best thing was the service, in the reception they were good, but all the axiluary staff were awesome!!!!

We definetly recommend it.

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travel2010travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel M, General Manager at Millennium Plaza Hotel Dubai, responded to this review, June 19, 2014
Dear Travel2010travel,

Thank you for your positive comments and look forward to your future stays.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bucharest, Romania
1 review
Reviewed April 19, 2014

I was very satisfied with the hotel conditions. The front desk guy upgraded the room for free and offered free internet. The bed was very big and comfortable, a pleasure to lay down on it. Also the location is very good, you vahe a metro station right at the exit.



  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Mihail R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel M, General Manager at Millennium Plaza Hotel Dubai, responded to this review, June 19, 2014
Dear Mihail R,

Thank you for your stay at the Millennium Plaza Dubai and look forward to your future stays.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 16, 2014

The Hotel is extremely well situated in the heart of Dubai - opposite the Emirates Towers and very close to the famous Dubai Mall.

From the moment you walk into the Hotel, their staff are there to meet and greet. The overall service and attention to detail is excellent as are the rooms, the facilities and the pool which is of a good size. Their high-speed internet is free which is a great bonus, especially compared to many other 5 Star Hotels in Dubai that charge. I have no hesitation in recommending the Hotel and following my recent stay there I hope to be returning again very soon.

Room Tip: As high as you can go then the view gets better and better....both sides are good - one facing towar...
See more room tips
  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NicholasClaxton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel M, General Manager at Millennium Plaza Hotel Dubai, responded to this review, June 19, 2014
Dear Nicholas Claxton,

We are glad you have had another excellent stay and thank you for taking the time to put your comments.

We look forward to welcome you once again at the Millennium Plaza Dubai.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed April 16, 2014

I stayed in the hotel for 3 nights while I was in Dubai for business. The room was bigger than expected and was both very clean and comfortable. However, I experienced a number of issues with hot water in the room – at no point did the water in the taps get hot enough for a comfortable shower and on one morning the water didn’t heat up at all so I was forced to have a cold shower. Not what you expect from a hotel of this grade.

The swimming pool and gym area were pleasant and clean and the staff in that area very friendly and helpful, but be aware that the pool is in a separate building connected to the main hotel.

My main disappointment with the hotel comes from the reception staff, who, on both check in and check out I found to be abrupt, distracted and generally rude. They spent more time sniping between themselves than they did assisting me. I found the attitude unprofessional and generally uncomfortable.

I will not be staying in this hotel again.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 1SLW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel M, General Manager at Millennium Plaza Hotel Dubai, responded to this review, June 19, 2014
Dear 1LSLW,

Thank you for your stay with the Millennium Plaza Dubai.

We have taken note of your comments and we value such comments as a tool to further improve our services.

We have done the investigation on the hot water and taken necessary corrective measures.

With regards to the employee attitude we have identified the problem and have scheduled further training to the concerned employees in order that such incidents do not happen in future.

We apologize for the inconvenience and look forward to your future visits.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 16, 2014

the room is great with a nice design, but the problem is that
i was in the 54th floor and there was a problem in the hot water, it takes time to get hot water.
other than that, everything went well. i would recommend this hotel. its near the metro station

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Mohamnad A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel M, General Manager at Millennium Plaza Hotel Dubai, responded to this review, June 19, 2014
Dear Mohamnad A,

Thank you for your comments and we are glad that you have enjoyed your stay except for the hot water.

We have looked into the problem and corrected the same.

We look forward to you future stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 14, 2014

I had a really nice stay in this hotel with my family.
The staff at the reception is very friendly, and helpful. The room was quite large, and the view that we had from our bedroom was amazing. Room very clean, with a shower and a bath.
The swimming pool was quite small but it was not a big deal as we were in a period which can be considered as the low season.
And, at last but not least, the location was excellent Sheikh Zayed Road, outside of the hotel, if you go out, there are plenty of restaurants, also not far from Dubai Mall, and the location of the hotel is very well known by the taxi, so you won't have any troubles if you decide to visit some places a little bit far away. I would go definitely go again to this hotel if I have the opportunity.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katia K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniel M, General Manager at Millennium Plaza Hotel Dubai, responded to this review, June 19, 2014
Dear Katia,

Thank you for your comments and we are glad you have enjoyed your stay with the Millennium Plaza Dubai.

We look forward to your future stays.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Millennium Plaza Hotel Dubai

Property: Millennium Plaza Hotel Dubai
Address: Sheikh Zayed Road, Dubai 191055, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #115 of 542 Hotels in Dubai
Price Range (Based on Average Rates): $
Hotel Class:5 star — Millennium Plaza Hotel Dubai 5*
Number of rooms: 398
Official Description (provided by the hotel):
The Millennium Plaza Hotel Dubai is strategically situated on one of the city's most prestigious venues, Sheikh Zayed Road, facing the Dubai International Financial Centre, close to the World Trade Centre. A 5 minute shuttle or metro ride away, you can shop at The Dubai Mall or marvel and the world's tallest tower - Burj Khalifa. The 65 storey hotel tower comprises of 398 elegantly built rooms ranging from 34m² to 101m² spread over 39 floors. The hotel rooms start from the 26th floor upwards till the 65th floor. You can enjoy some of the splendid views of Dubai, overlooking Sheikh Zayed Road, Zabeel Palace, Dubai Creek and Jumeirah beach. All rooms feature an LCD TV, internet access, hairdryer, safe as well as tea and coffee making facilities. An iron and ironing board is available upon request. The hotel hosts 10 modern meeting rooms as well as 4 food and beverage outlets namely: Atrium Cafe offering light snacks and beverages, Al Mashrbia - offering authentic Arabian culinary delights, Mandi and Local specialties, Metro! all-day dining restaurant serving international dishes and the Infinity pool lounge serving light snacks and refreshing mock-tails. In addition the hotel offers a 24 hour business centre located on the 61st floor Club Lounge; the Infinity Health Club and Spa offers a variety of relaxing spa treatments as well as a state-of-the-art fitness centre along with an infinity pool where guests can relax and enjoy the stunning views of the Arabian Sea and Jumeirah beach. Located on the ground level, guests can also enjoy a gift shop offering a variety of products. ... more   less 
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