I promised myself that I would give an honest view of this hotel as I was a little apprehensive staying there based on other views. Arrived 2.00 am and having requested high up floor, non smoking I was offered an apt on the 6th floor- not exactly high up, after a little urging, I was given an apt on floor 12, "is this a non smoking apt - yes certainly Mam"! great, a quick phonecall was made and as we got out of the lift, out comes the housecleaning, spraying furiously. There was a smell of cigar smoke in the corridor but the apt had been sprayed and smelt ok. I thought i'll just open the windows and it will be ok. The apartment was a little dated, but heck, we only wanted it for 6 nights,so it was fine, bedlinen crisp and white, towels changed as required, bottled water complimentary, free bathroom toiletries. It had washer/dryer (a bonus), two ring cooker etc. After a couple of days I broke a wine glass and I had to ring housekeeping to come and clean floor as there was no brush and there was glass everywhere. (ill come back to this later). The glass was not replaced for the rest of the stay which left me with just one odd wine glass. On our last day we got a call from reception - you guess it - sorry Mam we need you to move rooms - due to "maintenance on the room" there was nothing wrong with the room - but because it was an adjoining room on a smoking floor, with a door to the next apt. they obviously got a booking that day for a 2 bed apt and decided to shift us. I was not a happy camper! I had to pack up the entire apt into suitcases and plastic bags, empty the fridge etc also and it took over 2 hours to pack, and wait for another apartment on a lower floor (floor 2) to be cleaned and then to unpack in the new apt again. 2 hours of stress when I should have been by the pool. I called down to reception with the key and a very nice young lady called Michelle took over the handling of the move, she kept in touch with me by phone with progress as to how long more I would be waiting and organised for our cases and bags to be moved to the new apt. (this also happened another trip advisor so I knew why it was happening).
We asked for a wake up call and I had asked if it was easy to hail a local taxi from the steed - no problem Mam!. My husband was asked if we needed a taxi and was it for 5 am, only to discover they had ordered a private taxi, a lexus and it would only cost 120 dhm, I very politely turned it down, flagged a taxi and it cost us 70 dhm.
Getting back to the glass, as I checked out, Reception said that will be 25 dhm - for what! for the glass you broke! thats like €5.00 for a mis matched wineglass, thats the charge Mam. At that stage I paid up, and was glad to be going.
So there you are! Would I recommend this hotel, If you are on a budget, and you dont mind 80% occupancy of Russians who smoke cigars, probably, yes. Would I go there again, I think I would look around and see what else is within my budget. In my opinion it is most unprofessional to expect people to pack up mid stay and move out to suit themselves.
The above review is not meant to put you off, but it tells it as it is, and I always value an honest opinion, so I have highlighted the positives also.
Tips: check everything is there as per the inventory in the press. Mind the glasses or buy a cheap one in Waitrose, and oh bring a small veg knife if you intend doing light cooking and also a wine opener if you drink wine - or just buy screw top bottles in the airport.
- Official Description (provided by the hotel):
- Welcome to the Marina View Hotel It means a warm welcome, a unique holiday experience and a sophisticated style of living. A hospitality company engaged in the operation, ownership, development, and redevelopment of hotels in gateway cities and resort markets.The Company aims to develop properties to the highest standards of design and comfort in the Gulf Region. Marina View prides itself in exceeding customer expectations and is dedicated to setting a new standard in the hospitality industry. It achieves this by recruiting, training and retaining the best quality staff available. Marina View Hotel ranges from homely to luxurious, but you can always be assured of generous hospitality. ... more less
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