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“Good Hotel, Great Staff”
Review of Melia Dubai Hotel

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Melia Dubai Hotel
Ranked #95 of 545 Hotels in Dubai
Certificate of Excellence
Leeds, United Kingdom
Level Contributor
143 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
“Good Hotel, Great Staff”
Reviewed December 5, 2013

Stayed here for 5 nights in a room on the Level. Good size room, with nice touches such as hidden television and great bath. The Level lounge is excellent with helpful staff and good selection of snacks etc. Not close to the Metro but location otherwise is not an issue.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Oscarwildetime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest E, Guest Relations Manager at Melia Dubai Hotel, responded to this review, December 17, 2013
Dear Sir,

We are glad you take your time for giving us such a good feedback, and it is a pleasure to receive such good comments about our rooms and The Level Service.

Thank you for choose us, ‘’you are the journey’’

Kind regards

Amelia Casado.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,154 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (253)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
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  • Portuguese first
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  • Any
English first
Paris, France
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed December 4, 2013

Overall good experience.
On the positive side:
-wifi everywhere & speed
-good beds
-clean rooms
-nice breakfast with a lot of different choices

On the negative side:
-service is very nice but quite slow (only one perso to proceed check outs on Thursdays morning? really?)
-when you are on lower floors the noise from the lobby is really annoying during night time
-location is not ideal (traffic jams in the morning & the evening in this area)

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest E, Guest Relations Manager at Melia Dubai Hotel, responded to this review, December 17, 2013
Dear Ms Julie

First of all thank you very much for your review, We are glad you take your time for giving us such a good feedback.

I would like let you know that I will inform to the departments in charge about the bad and good experience.

We are looking forwards to have you with us again.

Kind regard,

Amelia Casado
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore
Level Contributor
178 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed December 3, 2013 via mobile

The hotel may be slightly off the main areas.But this is made up by good service.
Breakfast needs improvement as little choice for vegetarians.
The level rooms are well appointed.
Service is good.
Would certainly recommend this hotel for stay in Dubai.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Arvind M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest E, Guest Relations Manager at Melia Dubai Hotel, responded to this review, December 17, 2013
Dear guest,

Thank you for your comment, we really appreciate your time. I would like let you know that I will inform at the department in charge about the breakfast and also your great comment about the service.

Best regard.

Amelia Casado.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed November 30, 2013 via mobile

Me and my girlfriend stayed in Dubai for a couple of nights at the Melia Hotel in Dubai. This hotel certainly lives up to its 5 star reputation and would happily return again in the future. We loved the breakfast and the rooftop pool was convenient for some relaxing sunbathing and amazing panoramic views of Dubai. The location is not the greatest, however this did not stop us from seeing Dubai as the taxis are cheap. Stay here if you want a quality hotel at a reasonable price.

Stayed November 2013, traveled as a couple
Helpful?
1 Thank C_Kucukdevlet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest E, Guest Relations Manager at Melia Dubai Hotel, responded to this review, December 17, 2013
Dear Sir,

Thank you very much for your amazing feedback and this great comments. We are happy to read you enjoyed so much our facilities and our service.

I hope see you soon again in Melia Dubai.

Kind regard

Amelia Casado
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed November 30, 2013 via mobile

Just returned from a five day trip with a girlfriend. This hotel was great value for Dubia, nice big room, great pool, service and food. Only complaint - the travel desk assistant was only interested in selling trips and didnt give us the correct info regarding shuttle buses. A bit out if the way - but we soon got used to the train system. Must visit the creek while u r there and see a more traditional Dubia.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Asoumare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest E, Guest Relations Manager at Melia Dubai Hotel, responded to this review, December 17, 2013
Dear Mr, Asoumare,

Thank you for your comment. We are glad for your feedback. I would like let you know that I will inform to the department in charge about this great comment, also about your complain I will inform to the travel agency to solve the problem.

Best regard,

Amelia Casado
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Italy
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed November 24, 2013

Very nice welcome to this Hotel.
Located about 15 min drive from the airport, so easy to reach!
Bellboy took care of my luggage and was very promptly delivered to my room. During the stay, he also was very helpful in getting hold of the taxi and where to go. Really great to experience such a service and helpfulness.
The receptionist was very kind to offer me an upgrade for a small amount, and was worth every penny. Access to Level lounge and the room I got was really huge, modern, and really nice. Comes with a great double bed, modern decor with television integrated in the mirrow of the room, coffee machine, amassing huge toilet and bathtub.
The lounge access offered, nice snack, cakes, drinks, etc etc. and during the morning a light morning breakfast.
The hotel also had nice restaurants, but I went for a very nice Indian restaurant located just next to the hotel, but with direct access. Great spicy food was served here!

Only remarks would be the cleaning. I noticed that there were no cleaning under the bed tables , so a lot of dust to find! Otherwise the cleaning was of good standard in general.
The location could be a bit better, not much to do around and a bit isolated compare to being downtown Dubai. But everything is reachable within 20 min by taxi.


All in all a very well run hotel, with a very service-minded and professional staff. Had a nice stay and enjoyed the room!

Room Tip: Take the upgrade for the Level lounge...
See more room tips
  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andreas K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest E, Guest Relations Manager at Melia Dubai Hotel, responded to this review, November 26, 2013
Dear Guest,

Thank you for your comments. We are happy to know your stay with us was satisfactory. We consider our staff, our main asset.

Nice to know you enjoyed our Indian restaurant, “Signature” by Sanjeev Kapoor, which we are very proud of.

Thank you very much,

Best regards,

Amelia Casado.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed November 23, 2013

We were only in Dubai for one night on our way to London so we didn't plan to go anywhere, which is lucky because it isn't in the best Neighborhood for site seeing. I got it cheaper through a deal on expedia.com, so it was worth what I paid for. The room was beautiful, huge bathroom with a bath and massive shower, and a king size bed. We got room service and the food and drinks wasn't too bad in price for a 5 star hotel. The rooftop has a beautiful view of the entire city and surroundings and lovely lounges and beds to sit in.

Room Tip: Get the shish kebab plate from room service, and Just try find a deal for this place, don't pay...
See more room tips
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alyce K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest E, Guest Relations Manager at Melia Dubai Hotel, responded to this review, November 26, 2013
Dear Guest,

We are glad to read you enjoyed your stay and everything was up to what you expected from us.

Next time we encourage you to try one of our restaurants.

Thank you very much, hope to see you again,

Best regards,

Amelia Casado.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Melia Dubai Hotel

Property: Melia Dubai Hotel
Address: 23 Kuwait Street | Port Rashid, Al Raffa, Dubai P.O Box 116656, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #95 of 545 Hotels in Dubai
Price Range (Based on Average Rates): $
Hotel Class:5 star — Melia Dubai Hotel 5*
Number of rooms: 164
Official Description (provided by the hotel):
Welcome to Meliá Dubai, your ultimate urban escape. The hotel is cutting edge in style which takes inspiration from the world's fashion capital, Milan so expect visually entertaining interiors with contemporary art pieces from all over the world, 164 stunningly decorated rooms & suites and state-of-the-art meeting space and business facilities. Located close to the World Trade Centre, Sheikh Zayed Road, Gold & Spice Souqs, historical Bastakiya, Dubai Museum and Dubai Creek, the hotel is perfectly situated within a short reach to Dubai's main shopping and commercial districts like the iconic Burj Khalifa and only 10 km away from Dubai International Airport. Get the best views of the city whilst indulging on Mediterranean food and cocktails and listening to silky sounds from our resident DJ at Estrellas Skyline Lounge, perched at the rooftop of Meliá Dubai. Explore the exotic dishes from India at Celebrity Chef Sanjeev Kapoor's Signature Restaurant whilst Alfonso Sushi Lounge as well as Azalya Restaurant will cater to your international palate. Head over to YHI Spa to relax your body and mind after a hectic travel or day out. ... more   less 
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