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“Wonderful accommodations!”
5 of 5 bubbles Review of Melia Dubai Hotel

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Melia Dubai Hotel
Ranked #84 of 540 Hotels in Dubai
Certificate of Excellence
Bellingham, Washington
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Wonderful accommodations!”
5 of 5 bubbles Reviewed June 12, 2013

My husband and I stayed at the Melia during a brief stay in Dubai and we were highly impressed with the hotel. From the people at the front desk, to the door men, to the concierge desk everyone was incredibly nice and helpful! The rooms are stunningly amazing! We had a king size bed that was very comfortable and a rain shower along with a soaker tub and a separate room with a toilet. It also had two huge closets that was very nice for putting our luggage and clothes in during our stay. The entire hotel just had this amazing smell throughout it! The rooms were quiet. We didnt use the pool but we went up to see it and it was very nice and had a nice view from the rooftop. If you are looking for a nice hotel for a reasonable price, this is it!

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jess B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest E, Guest Relations Manager at Melia Dubai Hotel, responded to this review, June 23, 2013
Dear Ms. Jess,
We are delighted to receive such a pleasant feedback of your recent stay at Melia Dubai; we would like to thank you for your most kind comments regarding our staff, which we proudly consider to be our most important asset. We hope to have you back soon; although, for your next stay with us, we recommend you our swimming pool at the rooftop of the hotel, from where you will enjoy an amazing view of downtown Dubai and also experience our YHI SPA, an oasis where you will relax your body and mind with our unique treatments. If you may need more information about us please do not hesitate to contact melia.com.
Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,087 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (244)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
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English first
Madrid, Spain
Level Contributor
3 reviews
5 of 5 bubbles Reviewed June 2, 2013

We came to the fantastic hotel with an awesome welcome.We went to our big room wich had a comfortable bed,a friege with all types off food,juices and cokteils.The bathroom was big.The sevice was espectacularand very educated,The restaurant have new and very good food.If i came back to Dubai i would certenly came to this amazing hotel.

Room Tip: The Imperial Suite is Very big.
See more room tips
  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roberto G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest E, Manager at Melia Dubai Hotel, responded to this review, June 11, 2013
Dear Mr. G. Roberto,

Thank you very much for your nice comments about our hotel facilities and service.
We do appreciate you took time to share your feedback. Your observations will be shared with our associates as a motivation tool as we are constantly striving for improvements.

We are looking forward to welcome you again in our hotel.

Best regards,
Guest Experience Department
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed June 1, 2013

Mainly the location is bad and the neighborhood is very poor.
Unfoteantly I had a bad experience with them. As my wife was sick and I requested a medical assistance they responded that I could take her to nearest hospital. And I refused as my wife was very ill and she can't move.
They then told me that the doctor will come after one hour and it will cost me 100 AED and I accepted. When the doctor came and he finished the treatment the bill was 600 AED !!! I was shocked because I was 100% sure that they told me that cost is 100 AED in two different calls from them. I'm met their manager but he didn't settle this out and I had to pay for this!!
I asked for the recording calls and they told me that don't record the calls.
It wasn't a pleasant stay and I'm sure I won't come back to them again!!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank FahadAlHussein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest E, Manager at Melia Dubai Hotel, responded to this review, June 11, 2013
Dear Mr. Al Hussein,

Thank you for writing a comment on Tripadvisor. We take all feedback as an opportunity to improve the quality of our service.

We do provide Doctor on call service at a price of 600 AED per consultation. We understand that the misunderstanding came from a communication problem which could have come from many factors. We are currently conducting trainings with our team members which are focused on reinforcing this kind of matters. Moreover, our telephone software does not have the recording option which is the reason why our Duty Manager informed you he could not get it.

Once again, on behalf of the Melia team, I would like to thank you for taking time to share your feedback.

Best regards,
Guest Experience Department
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maynooth, Irlandia
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed May 29, 2013

The hotel is very nice and the rooms are nice and confortable. We got upgraded to a deluxe room with a beautiful design bathtube The swimmingpool on the rooftop is fantastic.The location is convenient to go everywhere (15-20 min walk to the nearest metro station) but nothing interesting around. Unfortunately we were stayed only for our 18 hours stopover (in the hotel we spend only 3-4 hours) so we did not get a chance to taste the hotel food and any different facilities.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank zapa76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest E, Manager at Melia Dubai Hotel, responded to this review, June 11, 2013
Dear Mr. Zapa,

Thank you very much for choosing Melia Dubai as your destination. We are very pleased to hear you liked the style of our room as well as our swimming pool.

We hope to welcome you again and recommend you to try our Indian restaurant, Signature by Sanjeev Kapoor, on your next stay with us.

Best regards,
Guest Experience Department
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed May 23, 2013

I spent a lot of time here as actually I injured my foot. I appreciated the hospitality and attentiveness while at the same time the attention of the staff was excellent. An extra special shout out to Timothy and Neil for their help.

The food was great, rooms well taken care of and after spending about 4 days there, there was not a single lapse.

I saw another review where it said the location was not good - and yes it is not ideal, but still you are quite accessible to everything you need except if you want to walk as it does not seem like there is a lot within walking distance.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brando M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest E, Guest Experience Department at Melia Dubai Hotel, responded to this review, May 26, 2013
Dear Mr. Brando,

Thank you for taking the time to write a review of the Meliá Dubai.

We were really happy to hear that you enjoyed your stay with us. Your kind comments are much appreciated and have been shared with the team accordingly specially to Timothy and Neil.

We look forward to welcoming you back in the near future, thank you again for your feedback.

Kind Regards,
Guest Experience Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
55 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed May 20, 2013

Great hotel. Stayed at the Level. Beautiful decor, everything working properly, friendly staff. The location was perfect for us. I was planning on taking taxis so it was half way to malls, souks, Bastakiya, Mosque. Room service was prompt, delish and not too pricey.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jen t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest E, Guest Experience Department at Melia Dubai Hotel, responded to this review, May 21, 2013
Dear Jen,

First of all we would like to thank you for visiting our Meliá Dubai and for your dedicated time in writing such a kind comment about our hotel on Tripadvisor.
It is a great pleasure to read how much you have enjoyed your stay among us.

We are glad that so many of our exclusive services at The Level have contributed to your wonderful experience at our hotel.

Thank you for praising our friendly staff who is very dedicated to their work with great commitment to customer satisfaction. We are grateful for their hard work and commitment to ensure our guests will enjoy a unique experience in our Meliá Dubai.

We hope to welcome you once again in the near future.

Best Regards
Guest Experience Department
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed May 20, 2013

The hotel was outstanding, staff very helpful and professional. Initially the hotel entrance you have to go into the basement but once in the hotel you will be amazed. Staff are nice they really go out there way. One downside is the breakfast is really expensive. Eating places are abit far if you are walking but if you have a car you can get to many eating places within 5 mins drive. Definatly would go back here and great value for money. Rooms were spotless and the decor was amazing

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nad_00000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest E, Guest Experience Department at Melia Dubai Hotel, responded to this review, May 21, 2013
Dear Guest,

We would like to thank you for your very detailed feedback regarding your stay in our Meliá Dubai.

It is a great pleasure to read how much you have enjoyed our services and facilities.

The many aspects you mention are very important to us to ensure our guests will enjoy a truly unique experience of Meliá Dubai.

We hope to have the pleasure to welcome you again in the near future.

Kind Regards
Guest Experience Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Melia Dubai Hotel

Property: Melia Dubai Hotel
Address: 23 Kuwait Street | Port Rashid, Al Raffa, Dubai P.O Box 116656, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #84 of 540 Hotels in Dubai
Price Range (Based on Average Rates): $
Hotel Class:5 star — Melia Dubai Hotel 5*
Number of rooms: 164
Official Description (provided by the hotel):
Welcome to Meliá Dubai, your ultimate urban escape. The hotel is cutting edge in style which takes inspiration from the world's fashion capital, Milan so expect visually entertaining interiors with contemporary art pieces from all over the world, 164 stunningly decorated rooms & suites and state-of-the-art meeting space and business facilities. Located close to the World Trade Centre, Sheikh Zayed Road, Gold & Spice Souqs, historical Bastakiya, Dubai Museum and Dubai Creek, the hotel is perfectly situated within a short reach to Dubai's main shopping and commercial districts like the iconic Burj Khalifa and only 10 km away from Dubai International Airport. Get the best views of the city whilst indulging on Mediterranean food and cocktails and listening to silky sounds from our resident DJ at Estrellas Skyline Lounge, perched at the rooftop of Meliá Dubai. Explore the exotic dishes from India at Celebrity Chef Sanjeev Kapoor's Signature Restaurant whilst Alfonso Sushi Lounge as well as Azalya Restaurant will cater to your international palate. Head over to YHI Spa to relax your body and mind after a hectic travel or day out. ... more   less 
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