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“Appriciate the honesty”

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City Stay Hotel Apartment
Ranked #49 of 293 Specialty Lodging in Dubai
Mumbai
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Appriciate the honesty”
Reviewed October 21, 2013

Had booked my room directly and authorized my credit card to book the room with one day fees to be charged.

But unfortunately due to some incident had to cancel my trip. Mailing them the same the owner Mr. Basheer was so kind to refund full amount.

Really appreciate honesty and all his help.

  • Stayed October 2013, traveled with family
    • Value
Helpful?
1 Thank AamirManiar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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34 reviews from our community

Traveler rating
    10
    17
    2
    2
    3
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16
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7
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Italian first
  • Russian first
  • Swedish first
  • Any
English first
Copenhagen, Denmark
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 27, 2013

The location is very convenient to Dubai's second largest mall called Mall of the Emirates and Lulu Hypermarket is just in walking distance aswell for grocery shopping.The overall cleanliness is mediocore. There is daily cleaning, but it is VERY superficial. The kitchen is not well equipped for cooking at home at all, considering it is a 'hotel apartment' and not just a regular hotel room. The wifi drops off regularly and the aircondition is very noisy and difficult to regulate- temperatures vary from room to room. The restaurant/roomservice is very poor, claims like fresh juice is already 'soldout' at 10.00 in the morning and half of the things on the menu are out of stock is very satisfactory. The furniture is decent and the apartment is spacious with a decent balcony. I would rate our stay as average, considering the price, service and overall feel etc.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Frydenberg7988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
90 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed February 26, 2013

Service is good, with swift and prompt response.
Location is not as close to the Subway as advertised/informed. We ended up taking the cab instead. There are a few other eateries nearby for convenience sake.
Cleanliness is acceptable, but somehow they are a few trapped houseflies, which are rather annoying.
Overall, it is a good stay.

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank TanyaTan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Egypt
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed December 2, 2012

Dears;
The hotel is very convenient for a family , especially if you get the 2 bedroom apartment.
Location is perfect , 5 minutes walk from mall of the Emirates which i rank it the 1st mall in Dubai .
It is also so close from the Metro station from which you can reach most of your destinations in Dubai such as :- The dubai Mall , Ibn Batouta Mall , Deira city center mall.
The hotel is surrounded by a lot of restaurants with different taste .
Another issue , is LOLO hypermarket which is behind the hotel .
The hotel itself is clean , calm , friendly and the furniture are modern .
In general i was very satisfied from my stay their .

Room Tip: For a family with young children go for the 2 bedroom apartment
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  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bassio2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok, Thailand
Level Contributor
46 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed June 18, 2012

We lived in Citystars for 4 months while finalising accommodation in Dubai, the location near Mall of the Emirates etc makes it very convenient. The one bedrooms are larger than the standard accommodation in Dubai, however the quality of the build is poor, the free wifi is slow and drops out regularly, air con noisy, cleaning service questionable. This property then rewards long term guests with a 40% price increase due to the Saudi Holidays, even when there was a long term contract in place. Subsequently we moved out to a far superior, and cheaper, one bedroom apartment in Tecom disappointed we spent so much time at Citystars when our long term loyalty was so not acknowledge and when there is far better properties to stay elsewhere.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank ExpatJetsetter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 24, 2012

I stayed in the 1 bedroom apartment, and it was super comfortable. Great size living and dining room...perfect for meetings and gatherings. The bedroom was calming and the bed was comfortable. The staff was professional and friendly. The WIFI worked seamlessly. The location is amazing..very convenient for everyday shopping (check out Lulu hypermarket for groceries, cell phones, and pretty much anything else you can think of). There are some good neighbourhood restaurants. And, you are a close walk from the Mall of the Emirates and the metro. I will definitely be back and would recommend.

  • Stayed December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Heather P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 4, 2011

Decided to stay here after a lot of research. Considering the rates we paid for the size of the room (2 bedroom, 3 bathroom) it was excellent value, it was a huge place! Main benefits were convenient location (walking distance to Mall of Emirates), free WIFI, a rooftop pool, perfect size for kids and gym. Reception staff were always very helpful and since it is a new hotel all the facilities are new and the room decor was tasteful and modern. Only criticism is that the kitchen should have a had a few basics provided e.g. sponges, washing up liquid, milk, tissue paper, just to make it easier if you're arriving on a late flight. Otherwise I was very happy and the kids had a great time especially since there is a Gelato place next door!
Also, would recommend the restaurant 'Handi' for authentic indian/pakistani food with great service and reasonably priced just down the road towards Mall of Emirates. For sandwhiches, snacks, JJ Chicken opposite CityStay are great but delivery can take 30mins.

Room Tip: We were on the 3rd floor (302)at the rear of the hotel overlooking Dubai American Academy. Not the b...
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  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank iloovedubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about City Stay Hotel Apartment

Property: City Stay Hotel Apartment
Address: Al Sarayat St | Al Sabbat Street, 9, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #49 of 293 Specialty Lodging in Dubai
Price Range (Based on Average Rates): $
Hotel Class:3 star — City Stay Hotel Apartment 3*
Number of rooms: 64
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