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Jumeirah Creekside Hotel
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Reviews (2,365)
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All reviewsirish villagenomad restaurantwild wadiclose to the airportcentury villageaviation clubtennis stadiumcu bafree mini barcomplimentary soft drinksdubai mallrooftop barthe club loungeunlimited accessshuttle buscoffee machineminutes from the airport
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Reviewed October 13, 2013 via mobile

I stayed five days in the hotel, it was a wonderful experience.
The most thing I liked was the room (king deluxe room). It was large, modern, and comfortable.
Everything was electronic in the room.
Mini bar was free, nice touch.

  • Stayed: October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Nada S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 13, 2013 via mobile

From the outside this hotel looks remarkably average. However don't let this deceive you. Once in the glass door the staff are excellent. Very helpful and the facilities, although small are good and kept very clean. I made use of the gym and the pool. Lounging in the sun, there is wifi everywhere so that is good and the signal strength is strong. A nice quiet and restful location.

  • Stayed: October 2013
    • Location
    • Cleanliness
Thank Pook81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jumeirah C, General Manager at Jumeirah Creekside Hotel, responded to this reviewResponded October 22, 2013

Dear Guest,

Many thanks for the great review; I am delighted that you enjoyed your stay with us, especially the excellent customer service of our colleagues and the exquisite facilities of our hotel.

It was a pleasure looking after you and we look forward to welcoming you back soon.

Sincerely,

Charles E M Clark
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 12, 2013

very nice and modern hotel with comfortable facilities and very friendly staff
great food, nice sporting club attached to the hotel. Good location with great restaurants in the area. we had overall pleasant stay and enjoyed it.

Stayed: September 2013, traveled with family
Thank syedissa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jumeirah C, General Manager at Jumeirah Creekside Hotel, responded to this reviewResponded October 12, 2013

Dear Guest,

Warm greetings from Jumeirah Creekside Hotel!

I am pleased to read that you enjoyed your stay with us and that you were happy with the service provided by our colleagues. I am also happy to hear that you have enjoyed our dining selections, the Aviation Club and that the location of the Hotel was convenient for you.

Thank you for sharing your feedback on Trip Advisor. We look forward to the opportunity of welcoming you and your family back to our hotel in the near future.

Sincerely,

Charles E M Clark
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 9, 2013

We arrived late at night, but made very welcome. A modern and spectacular hotel with up market rooms and all the facilities you need. The hi-tech lighting system caused us a bit of grief but we got used to it (probably a generational and eye sight thing!) ... this was off set by the free soft drinks in the mini bar and the nespresso machine. The bed was comfortable and the bathroom quite spectacular. Unfortunately we had a bit of corridor noise late at night from people, or more precisely their kids, either arriving or leaving, but there is not much the hotel can do about that I suppose.
The Concierge staff was excellent and the lovely lady there was more than helpful with advice and the booking of tours. A free transfer service to the Malls is available. We went to the Irish pub one night for dinner and that was excellent. The tariff is not inexpensive, but this is the case everywhere in Dubai, and there was no complimentary breakfast to off set the cost as we found in Europe, but it is a quality hotel and we would go back there again.

  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank FHILLAdelaide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jumeirah C, General Manager at Jumeirah Creekside Hotel, responded to this reviewResponded October 13, 2013

Dear Guest,

We would like to express our gratitude to you for posting a review with regards to your recent stay at the Jumeirah Creekside Hotel.

I was delighted to read that you have enjoyed your stay with us and I appreciate you highlighting the exceptional facilities and customer service provided, particularly by our Concierge Team. My colleagues take great pride in providing exceptional service and it is always rewarding to be able to share praises from our guests.

I have also noted your feedback regarding the lighting system in the rooms. We’ll make sure to arrange one of our colleagues to take you through in room lighting system on your next stay with us, as our main goal is to provide a comfortable and relaxing stay to our every guest.

We are delighted to know that you would return to stay with us at Jumeirah Creekside Hotel. We certainly look forward to welcoming you back in the near future.

Sincerely,

Charles E M Clark
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 8, 2013 via mobile

The hotel is new and very clean, with some awesome room features. There's a feeling of a family run establishment with the perks of a luxury hotel. It is conveniently located to all sites of interest. A little problem with water temperature consistency in the shower.

Stayed: October 2013, traveled as a couple
Thank Talinka1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jumeirah C, General Manager at Jumeirah Creekside Hotel, responded to this reviewResponded October 9, 2013

Dear Guest,

Warm greetings from Jumeirah Creekside Hotel!

We were really happy to hear that you have enjoyed your stay with us, especially the room features and location.

I have also noted your feedback regarding the water temperature in the shower and I apologize for the inconvenience experienced.

Rest assured we are working on the improvement point you have kindly mentioned, to ensure we deliver the best in service and products which you have come to expect from a Jumeirah Hotel.

We look forward to the opportunity of welcoming you back to our hotel in the near future.

Sincerely,

Charles E M Clark
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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