I jas visited the bar couple of times and the service is poor particularly the the bar with the snooker club. Honesty the worst. The staff don't care the guest and the hospitality is worst to the core. They pretend to be jovial but absolutely irritating. The alco make sure not to pay with any card. Noting is good to say.....
We visited the hotel to celebrate the new year as a family. I must say I was beyond disappointed in the hotel. The WiFi connection is horrible and there is no WiFi in the room; only in the lobby. Also, the breakfast was unsatisfactory. What annoyed me the most was access to the gym. It is situated on the roof where there is a nightclub as well. The issue with this is the gym opens way after breakfast to allow the partygoers time to wind up. Their priorities are askew to say the least. The staff was however apologetic and tried their best to be helpful.
A nice hotel at a good location . The rooms were clean and tidy . Service was also good . Food was excellent . A supermarket (Al Maya) is nearby , enables boarders to purpose anything essential .
A nice place to stay in Dubai ..
We stayed 3 nights here in grand central hotel. The rooms were very well maintained and spacious. The staffs were very friendly,polite and engaging. They serve fantastic complimentary continental breakfast.. they serve delicious breads, Indian omelet,fried rice and lot more.. All of a sudden the chef surprised us serving famous south Indian breakfast idli sambar on the table for us.. We called the chef and thanked him and ask how he prepared the special dish for us. Said he was told by the management that 3 families from Chennai are staying. That was really awesome hospitality by the management and the staffs. There are a bunch of tea stalls and hotels near by property at a walking distance. The hotel has a good lounge bar to chill out and also have night club on the top floor. The property do’ve a pool, honestly the kids didn’t enjoy the pool as it was so tiny. Other wise our stay was very pleasant and enjoyable.
Most parts of our experience were annoying, from the near impossible telephonic booking process to the wait at check out while they sent someone to the room to make sure we hadn't broken anything. If you prefer not to be treated like a gypsy perhaps steer clear of this one. When I wouldn't to leave my ID at check in, Les Misérables at reception made a quick call for someone to clean out the minibar. (No sweat, AED45 a whisky is stupid and the temperature inside the fridge would melt your smile anyhow.) Did you drive here? You must pay! Why? Because the on-premises parking is owned by someone else. Then- unhelpfully - you can always park in the street. Nice. The bathroom smelled like gym socks and had black mould growing in the corners, you only get one pillow to start with, beds lack back support, the TV had only one static-free channel, wifi was pointless, we had to search for towels at the pool (eventually finding some in a bag in the gym), the 'sumptuous buffet lunch' comprised lacklustre fish sticks, bland chicken curry and chewy vegetable chowmein. Upon arrival for our booked relaxation treatment, I was forced to go downstairs to reception to get a copy of the booking because a simple call for confirmation wasn't enough. Breakfast was the one redeeming feature, if you like everything covered in syrup.
The neighbourhood is nice. Some reasonable places to eat if you take a walk.
