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Reviewed January 25, 2013

The Radisson Blu is in a great location near the Dubai Mall. Our family stayed on New Year's Eve, and the front desk was unable to follow through with our reservations for two rooms next to each other with queen size beds in each. Also, it is important to remember UAE ID cards and/or passports for each guest--even for children over the age of 18. The hotel was quiet and has nice views. Overall an average stay.

Date of stay: December 2012
Trip type: Traveled with family
1  Thank Traveldudeworldwide
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
RadBlu_DubaiDT, General Manager at Millennium Central Downtown, responded to this reviewResponded April 9, 2013

Dear valued guest,

Thank you for sharing with us your feedback following your stay

We are taking your notes into consideration and will thrive to deliver a quality stay for your next visit, hoping you would return back to us in the near future

With kind regards

Khamis Kazzaz

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 7, 2013

The room was clean and very comfortable but what brings this place down is the service. The staff were so boring. At our check the receptionist was a little bit rude when we asked what view we were going to have! It wasn't like she was busy - it was just a simple question. Due to this, we wouldn't stay here again. The location was good, it would only take 10 minutes to walk to the Dubai Mall but in the summer it was just too hot! They provided a free shuttle when we were there. Also the buffet breakfast was good - the restaurant staff were much more friendly. If you get a good rate, go for it. Otherwise maybe shop around :)

Date of stay: August 2012
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank targaryenfire_blood
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
RadBlu_DubaiDT, General Manager at Millennium Central Downtown, responded to this reviewResponded April 11, 2013

Dear Sarahirishgirl,

Thank you for taking the time to write your review. The Radisson Blu Hotel Dubai Downtown will work diligently to ensure any comment is fully investigated. We appreciate you bringing this matter to our attention.
To discuss your stay further, please contact the hotel directly at info.downtown.dubai@radissonblu.com

Yours sincerely

Khamis Kazzaz

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Reviewed December 26, 2012

I was in Dubai on business during Eid Al Ahad and was booked at the Radisson Blu downtown. I could hardly get any sleep because of noisy neighbors. But by noisy, I really mean screaming nutters. Anyway it is the way in which the hotel addressed the situation that was unacceptable. The following day I tried to speak t the hotel manager but I'm still waiting. Also one staff to cope with reception desk resulted in long queues and a lot of frustration.

Date of stay: October 2012
  • Trip type: Traveled on business
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    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
2  Thank Claude H
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
RadBlu_DubaiDT, General Manager at Millennium Central Downtown, responded to this reviewResponded April 9, 2013

Dear Chervault,

Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize for the noisy neighbours. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again.

Best Regards
Khamis Kazzaz

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Reviewed December 26, 2012

Great buffet breakfast. Comfortable, clean room. Free parking and wifi (on one device). It's definitely not worth taking a taxi to Dubai Mall. It's an easy ten minute walk (though it'd be too hot in summer). That said, parking at the Mall is easy so I'm not sure it's worth staying this close to the mall. There are good, cheaper places a short drive away.

Date of stay: December 2012
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank BritTravellingAround
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Mohamad Y, General Manager at Millennium Central Downtown, responded to this reviewResponded January 8, 2016

Dear BritTravellingAround,

Thank you very much for your wonderful feedback and i am delighted to read your positive note about your stay with us.

We look forward to see you again in the not too distant future.

Sincerely,

Paul Uglesic
Acting General Manager

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Reviewed December 17, 2012

Hotel is pretty well located, within walking distance to Dubai Mall. Pretty new building, clean, tidy, staff is friendly and supportive. Booked hotel as Club Carlson Member, good price for value and rates as a member.

Overall, liked the room and the hotel itself, so we extended a few days actually. From the subway station Burj Khalifa / Dubai Mall you can take the F13 bus (right in front of the station) to Dubai Maill and get easiy to the hotel. We booked our Emirates Airline complimentary chauffeur driver, which is also great, no need to worry about getting from and to the airport, and how and when to go!

However, if it happens that you would like to take a nap at the pool, take a pillow with you, those bed-seats are so x-tremely uncomfortable (see photos for reference), there are 2 sticks behind your back, which makes it not comfortable at all. You could also take 2 towels and put it behind your back.

For the sauna: take a bottle of water with you, or request a bowl, so you are able to add water yourself. (need to turn it on by yourself, so usually before I decided to go to the sauna room, I turned it on first, than went to the room and grab my staff. (this also counts for the ladies, my wife did the same).

Enjoy your stay!

Date of stay: December 2012
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank SQUALO85
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
RadBlu_DubaiDT, General Manager at Millennium Central Downtown, responded to this reviewResponded April 14, 2013

Dear SQUALO85,

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us.

Your comments about the pool bed-seats and the sauna are taken into our consideration.

We look forward to your next stay.

Please friend us on Facebook to stay informed of our upcoming specials!

Best Regards.

Khamis Kazzaz

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