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“Too less staff for too many guests”

Paul Bakery & Restaurant
Ranked #184 of 9,470 Restaurants in Dubai
Certificate of Excellence
Price range: $4 - $24
Cuisines: French, Cafe, European
More restaurant details
Restaurant details
Good for: Families with children, Kids
Dining options: Dinner, Late Night, Brunch, Breakfast, Lunch, Free Wifi, Highchairs Available, Parking Available, Reservations, Seating, Takeout, Waitstaff, Wheelchair Accessible
Description: Since the founding of a small bakery in the French town of Lille back in 1889, the passion for authentic bread making and quality ingredients has remained in the family and been passed on through generations. And so, until today, the love for everything fresh and for good is at the heart of every PAUL. In addition to the bread and viennoiserie which is baked several times a day, the menu at PAUL boast a good selection of light meals and main courses, as well as desserts and fine pâtisserie. Over time, PAUL has become a successful restaurant business with more than 450 shops in 24 countries and has become renowned for its ‘rustic-chic’ ambience - a true celebration of the French ‘art-de-vivre’. We look forward to welcoming you!
Dubai, United Arab Emirates
Level Contributor
110 reviews
71 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
“Too less staff for too many guests”
3 of 5 bubbles Reviewed June 8, 2014

Its now some time ago that we visited Paul in Dubai mall.
To start I just want to say that the Quality of the Food is as always great. To recommend is the Banana Chocolate tart...

The negative part is regarding the Service. It took some time to get a table. That is ok, it is normal to wait sometimes if it is busy. But they sitted us on a dirty table and the first 10 minutes nobody came to clean it. After they finally cleaned the table it took again more time until we could get the attention of a waiter to take our Order.
After we received the food everything went well. As I mentioned already it was great and tasty.

I would say that you should try out some other branches of Paul. It seems like the service is quite lost if it is busy...

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank The_Bananas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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617 reviews from our community

Visitor rating
    243
    257
    63
    29
    25
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Dubai, United Arab Emirates
Level Contributor
84 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
“Yummiest breakfast”
5 of 5 bubbles Reviewed May 31, 2014

Went with friends for a breakfast and really enjoyed the tasty food and coffee . Loved the almond croissant , its a must try . the price justified the food, environment and service .

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Nahed N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
43 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 72 helpful votes
“Friendly staff”
4 of 5 bubbles Reviewed May 31, 2014

Loved the selection of pies - especially Tarte Normande, fresh apples, great coffee and well placed in Deira City Centre

Visited May 2014
Helpful?
Thank suzyuncool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai
Level Contributor
211 reviews
137 restaurant reviews
common_n_restaurant_reviews_1bd8 103 helpful votes
“Go to breakfast restaurant in the Mall”
5 of 5 bubbles Reviewed May 30, 2014

Fast, friendly service with great pastries. Location is well placed with fab balcony overlooking the lake and fountains and the Burj Khalifa.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank DubaiBelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Muscat, Oman
Level Contributor
30 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“good food for a mall”
5 of 5 bubbles Reviewed May 28, 2014

Great coffee and breakfast!! Good place to buy bread as well as deserts. I found the service petty good but not great and the menu a bit limited.

Visited May 2014
Helpful?
Thank Larry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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