This was my second stay in this hotel after a very positive impression during a one night stay in June 2013. This time I spent 2.5 days. My strongest positives remain the rooms, the layout, view, furnishing and space.
The staff are also quite friendly and efficient. However, I got quite upset when the gent handling my check-in converted my USD instead of holding it as a deposit as I understood he would. This increased my bill by 5%.
As a frequent traveller I have often paid in a USD cash deposit which was returned upon settlement by local currency or credit card. The Duty Manager didn't seem to care that I had this issue.
Otherwise nice well located hotel even if lacking in character or style.
- Official Description (provided by the hotel):
- Nassima Royal Hotel situated in the city centre, impresses guests and passersby with its shimmering glass, striking style and superior service. The 5-star hotel's location near the bus and metro stations as well as the international airport makes moving throughout the city easy, while its proximity to Dubai International Financial Centre and walking distance to the Dubai World Trade Centre benefit business travelers. Burj Khalifa, The Dubai Mall and Jumeirah Beach are in close proximity and 5 minutes' drive away only. Dubai International Airport is 15 minutes drive away from the hotel as well. 471 Guestrooms and suites share a contemporary style characterized by marbled entrances and vivid accent colors. Every room also showcases free high-speed wireless Internet, a flat-screen LCD television, an alarm clock with iPod dock and has a spacious bathroom with luxury amenities. Nassima Royal Hotel features international and Asian restaurants, offering a variety of world cuisines, while the bars and Mo*Vida Nightclub provide places to unwind after a day in the city. Guests can enjoy state-of-the-art recreation facilities, including an outdoor pool area with a view of Jumeirah Beach, a health club, with options of personal training, as well as the luxury Spa Zen offering massages, body wraps, and facial treatments performed by experienced professionals in a peaceful, nature-inspired environment. Meetings and event planners can choose from the spacious business center, the meeting rooms on the 6th or 42nd floor, Nassima Tower, outdoor terrace and the distinctively shaped ground floor Origami rooms. ... more less
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